Waste Chase

We live in Georgetown. Last year this company came out because we were having issues with our spetic. They stated we needed all new larger pipes. We paid them over $10,000 to redo our septic with a life time warranty. Not even 5 month later we started have pir alarm go off and more problems. The company came out and said we need a new pump. We paid over $2500. Since then, our septic has been leaking, smelling and not repaired, in addition thrg broke our drive way and left our mound completely a mess. We have attempted for 2 months to contact this company and they are avoiding us. When I spoke to the owner, he laughed and mocked me. We then called the company we are finance from to attempt a resolution. They phoned Chase and we got a call immediately stating they would be out. They never came. We have little girls, our play set js right by this mound and it stinks a d is leaking. They have never fixed it from the start. We cannot afford now for another company to come and do the job they were paid to do. It is completely a shame that they have ripped us off and refuse to contact us. We are going to obtain a lawyer in hopes to get the company to fix their mess.

The service was very good. They were competent. I would hire them again in the future.

Needed a small pump for a sewer ejector pump. They were able to come out the same day and pump so we could repair the ejector pump. Did a good job of explaining any possible additional charges, plus did a good job cleaning out holding tank.

It was great. He was excellent. He called me back. He was there. He finished it in a few hours.

It was awesome. I refer all the time. They were on time, friendly they spoke English, the owner showed up, he talked to me, they did all the digging, and made sure the tank was clean. All in all, awesome company.