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Lost Sailor Carpet Care

Carpet Cleaning, Upholstery Cleaning, Ceramic Tile,

About us

Lost Sailor Carpet Care is a small Mom-n-Pop business. In that we have no employees, bonding is not required. We do carry full liability insurance coverage.

Business highlights

29 years of trusted experience

Services we offer

Carpet cleaning, upholstery cleaning, carpet repair & stretching, color repair, odor control, tile & grout cleaning & sealing, wood floor cleaning/sealing, green clean available.

Services we don't offer

Water restoration, applied structural drying

Amenities

Senior Discount

10%



Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.26 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
33%
3
0%
2
17%
1
0%


Rating CategoryRating out of 5
quality
4.3
value
4.0
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-6 of 6 reviews

William G.
06/2014
4.0
carpet cleaners
  + -1 more
It was a small owner-run business. They did very well. They were fast and moderately priced. They could have cleaned a little better in some places but it was pretty good.
Description of Work: We used Lost Sailor Carpet Care. They cleaned the carpet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William G.
07/2013
5.0
carpet cleaners
  + -1 more
On time and very good quality workmanship & professionalism. Highly recomended.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Bryan W.
07/2012
5.0
carpet cleaners
  + -1 more
I heard about them through local advertizing. I think that they are good. They are professional.
Description of Work: I used Lost Sailor Carpet Care for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kenneth B.
02/2012
4.0
carpet cleaners
  + -1 more
They did a good job, but they were expensive.
Description of Work: They cleaned the carpet before we put the furniture in.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


chris L.
08/2011
2.0
carpet cleaners
  + -1 more
For carpet cleaning Lost Sailor is convenient if you live in the East Mountain area, but I do not recommend them. They were professional enough to come back at no charge, but my carpet looked worse after they finished, both times. I redid the job myself after a week, with a rented rug doctor, and pulled up lots of dirt and left over soap. They try hard and their heart's in the right placed, but save your money.
Description of Work: I hired them to clean my carpet, based on a referral from someone who had used them several times in the past.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$300

Response from Lost Sailor Carpet Care
Our goal at Lost Sailor Carpet Care is not only to please but go beyond. We're sorry we just could not please Ms. Lackman. We would have gone back a third time at no charge or even provided an adjusted refund of her money; she made no attempt to contact us again.

07/2006
5.0
carpet cleaners
  + -1 more
I LOVE THIS COMPANY. THEY ARE EXTREMELY THOROUGH AND DO A GREAT JOB. I'M ALWAYS TREMENDOUSLY PLEASED WITH THE WORK THEY DO. THEY HAVE ALWAYS DONE A GREAT JOB CLEANING OUR CARPET.
Description of Work: THEY CLEANED THE CARPET IN OUR LIVING ROOM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

    Contact information

    202 Apache Trail, Leander, TX 78641


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning,
    Ceramic Tile,
    Carpet Sales and Installation

    FAQ

    Lost Sailor Carpet Care is currently rated 4.2 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 12:00 PM

    Lost Sailor Carpet Care accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, Lost Sailor Carpet Care does not offer free project estimates.
    Yes, Lost Sailor Carpet Care offers eco-friendly accreditations.
    No, Lost Sailor Carpet Care does not offer a senior discount.
    No, Lost Sailor Carpet Care does not offer emergency services.
    No, Lost Sailor Carpet Care does not offer warranties.
    Lost Sailor Carpet Care offers the following services: Carpet cleaning, upholstery cleaning, carpet repair & stretching, color repair, odor control, tile & grout cleaning & sealing, wood floor cleaning/sealing, green clean available.
    Water restoration, applied structural drying

    Contact information

    202 Apache Trail, Leander, TX 78641


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM