Excalibur Plumbing

Plumbing, Water Heaters, Water Filtration and Softening,

About us

Serving the Austin metro, we specialize in all plumbing repairs. We have the most reviews in Austin Texas on Angie's list. Top Plumber all A in all categories. Up to 15% off Angie customers- Call us anytime for a free estimate 512-259-7222. FREE ESTIMATES!!!!

Business highlights

14 years of trusted experience

Services we offer

Maintenance, Repair, Leak Location & Detection, Drain Cleaning, Water Heater Repair & Installation, Tankless Water Heater Repair & Installation, Water Softener Installation, Toilet Repair & Installation. Grinder Pumps.

Services we don't offer

Septic

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.82,174 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 101-125 of 2174 reviews

Jason C.
12/2017
5.0
plumbing
  + -1 more
Quality work, done in a timely manner and at a fair price.
Description of Work: Garbage disposal replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

umashankar K.
11/2017
5.0
plumbing
  + -1 more
Excalibur plumbing identified the problem and fixed it in no time.
Description of Work: The bathroom sink was clogged and water was not draining.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Oladiran O.
11/2017
5.0
plumbing
  + -1 more
Showed up promptly; evaluated situation; made recommendations; I made a decision; water heater replaced. Friendly & professional servicemen.
Description of Work: Water heater replaced

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul F.
11/2017
5.0
plumbing
  + -1 more
Excellent as usual from Excalibur... Thomas and his partner found and fixed our hot water slab leak by the end of the day.
Description of Work: We had a slab leak in our hot water line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John S.
11/2017
5.0
plumbing, water heater repair
  + 0 more
The installation was prompt and good. However, the service plumber stepped through the ceiling, Excalibur sent a repair man to fix the ceiling, who did an excellent job of fixing the hole.
Description of Work: Replace attic water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,550

Sati V.
11/2017
5.0
excavators, plumbing
  + 0 more
They came by promptly. The driveway had to be court out in an area to find the leak. They did an outstanding job fixing the leak. A segment of pipe had to cut out and new pipes attached to complete the job. Very pleased with their work.
Description of Work: Major leak from main pipe leading to our house. Leak was under the asphalt driveway.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,137

Catherine S.
11/2017
5.0
plumbing
  + -1 more
Excellent! This is our third service, so good, will definitely use again.
Description of Work: Replace toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda N.
11/2017
5.0
plumbing
  + -1 more
I live out of state so the tenants, I and Excalibur arranged a time suitable to address both issues at the same time. Prompt and expert service. I will continue to use them in the future for years to come.
Description of Work: Leaking in toilets of my tenant's bathrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ann B.
11/2017
5.0
plumbing, water heater repair, water softeners
  + 1 more
In every case they took care of our problems quickly and reasonably. So greatful I found them on Angie’s List!
Description of Work: We have used Excalibur for all our plumbing needs for the last 4 years. We needed a new water heater and water softener at different times. They were prompt and very fair priced. We also had a pipe break in our diningroom that they repaired and went above and beyond in every instance. Bob, in the office, always answered or returned my calls and scheduled a technician right away. He is amazing to work with as are everyone that ever came to our home. We will continue to use Excalibur and refer other people to them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William T.
11/2017
5.0
plumbing, water heater repair
  + 0 more
Thomas arrived on time and began draining old heater while waiting for his assistant to get here with new heater in about 10/15 minutes. He took care that all the hot water went outside without damaging shrubs/grass. Both installers worked quickly, while taking care not to cause damage around the installation area even though it was in a very cramped area. The price of all required changes needed to bring up to current code were included as part of installation estimate with no added costs. Thomas not only answered all my questions but physically showed me what to do to turn off water supply, adjust temp and restart system etc. All work and cleanup was completed well within the time stated in the original estimate.
Description of Work: Installed replacement for old (28 year) water heater with 50 gallon Rheem and updated system to comply with current building codes. Also installed Flood Stop monitor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,780

Thomas R.
11/2017
5.0
plumbing
  + -1 more
They did a great job. I will use them again.
Description of Work: Bathroom faucet replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Humberto C.
11/2017
5.0
plumbing
  + -1 more
Very bproffesional installation. Very happy with quality of installation
Description of Work: Installation Ofv Water Softener

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Terre H.
10/2017
5.0
plumbing
  + -1 more
It took 24 hours to find the leak and correct the leak. We were very happy.
Description of Work: The plumbers came the afternoon that we called. We had a leak in an outdoor pipe which required a sonar leak finding company to find as it was located below a sidewalk. They located the source, marked the spot and the plumbers came again that afternoon. It was a complicated situation which was handled quickly by all.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Delaine L.
10/2017
5.0
plumbing
  + -1 more
Great. Thomas is very punctual and professional. I purchased their service package and as a result they’re very responsive in scheduling. My only (minor) complaint is that the scheduler says he will call when the truck is on its way—and he never does. However, Thomas is punctual. Once I figured this out and stopped expecting a call, it all goes like clockwork!
Description of Work: New hot water heater, replaced flapper valve and shower handles, install new kitchen sink & faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$850

Marion B.
10/2017
5.0
plumbing
  + -1 more
Excalibur had somewhat come out promptly, at the beginning of the window of time they gave me, to give me an estimate. To my embarrassment, it was only some pieces of plastic. But the service person was courteous, and informed me that the (quite old) disposal was probably fine for another couple of years.
Description of Work: My disposal was making a lot of noise.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sherry L.
10/2017
5.0
plumbing
  + -1 more
I called Excaliber based on Angie's recommendation and couldn't be happier with the overall experience. My new hot water heater was installed in a very fast, efficient manner. Very professional crew. Satisfied with the entire process.
Description of Work: Replace hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sean C.
10/2017
5.0
plumbing
  + -1 more
I'm always cautious and skeptical when I call for any service; concerned about people taking advantage when I need something fixed. Having good reviews from Angie's list helped me make the call. Thomas and Richard were very polite and professional. Thomas was honest about what I could attempt to fix myself. That went a long way toward making me comfortable with them. He walked me thru the pricing of each repair which allowed me to weigh the cost and risk of doing things myself. In the end, the price was so reasonable I had them do both repairs on the spot. They both were kind enough to let me watch so that I understood what was being fixed. If you get stuck/paralyzed about trusting people for fair service, give Excalibur a call.
Description of Work: 1. Water heater repair - expansion tank 2. Kitchen sink faucet replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ken K.
10/2017
5.0
plumbing
  + -1 more
Didn't set an appointment due to other home repairs
Description of Work: Didn't set appointment due to home repairs
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary O.
10/2017
5.0
plumbing, water heater repair
  + 0 more
Thomas arrived at the appointed time to give me an estimate for a new water heater. The estimate (free to Angie's members) was very reasonable and included a generous senior discount and coupon. I agreed to the price and the work was done the same afternoon since there was a new unit on the truck. The work was done quickly, professionally and neatly. I am completely satisfied with the work and the company and highly recommend them.
Description of Work: Very old water heater was replaced with a new Rheem water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,435

Henry H.
10/2017
3.0
plumbing, water heater repair
  + 0 more
Arrived promptly at the scheduled time but not with the technician that I had been told would be coming. While removing the old water heater the tech broke a fitting and caused minor flooding of the garage. They did not try to control the water or move the cardboard boxes out of the way. I had to loan them a water cutoff tool since their truck apparently did not contain one. When finished they did not leave any manuals for the devices they installed.
Description of Work: Install new water heater, circulating pump and water cutoff

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Jessica B.
10/2017
5.0
plumbing
  + -1 more
Great! Joey was professional, knowledgeable and didn’t try to sell me. His crew was able to install same day after I got 2 other very high quotes from other plumbing companies. Joey was also very patient with my questions & I had a lot! His crew was mindful of my new floors too while installing.
Description of Work: Replace water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Robert C.
10/2017
5.0
plumbing
  + -1 more
went well. they had to go into attic to pull out the bad one and replace with the good one.
Description of Work: replace water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,500

BRYAN J.
10/2017
1.0
plumbing
  + -1 more
Called them this morning, had to leave a message so I left a long, detailed message. The guy calls me back, I could tell he did not take the time to listen to my message, so I asked him if he did. He said no, the phones were busy, so he just listened to part of it and called me back unprepared. When he asked me if I wanted have him set me up for a free estimate, and I nicely said no thank you, he gruffly said "Yeah!" and hung up.
Description of Work: Water softener and filter system for whole house

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Excalibur Plumbing
Even with a few details on a message we still call back to schedule a free estimate. Call takers are not plumbers, and do not know all of the details about softeners or filtration systems. Honestly most customers never take offense on having to elaborate or use extra breaths. ***Conversation Starter****

Corky P.
09/2017
4.0
plumbing, water heater repair, drain cleaning
  + 1 more
The plumber was efficient and professional. The cost was fair for the work that was done.
Description of Work: toilet water tank needed to be reseated
Rating CategoryRating out of 5
Yes, I recommend this pro

shawn H.
09/2017
5.0
plumbing
  + -1 more
Service was amazing! the gentleman were here within 20mins of scheduled time (was scheduled between 8-10am and here by 820!) and were so helped and friendly! I had lost some parts when trying to remove the old bidet and they patiently helped me get everything together and get the item installed quickly and efficiently. Joey and Pat answered all of my questions and made some great recommendations for when I need a new toilet installation done (which will be soon) in another bathroom. Absolutely would recommend and I will definitely be using them again!
Description of Work: Needed old bidet removed and new one installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Contact information

11880 Old 2243 W, Leander, TX 78641

http://www.excaliburplumbing.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM


Licensing

Bonded

Insured

Licensed*

Trade License Number
38879
Trade License Locale
Texas
Trade License Authority
Texas: Dental - Optometry - Plumbing - Psychologists - Other
Trade License Expiration
06/30/2025

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Water Filtration and Softening,
Natural Gas Lines

FAQ

Excalibur Plumbing is currently rated 4.8 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Excalibur Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Excalibur Plumbing offers free project estimates.
Yes, Excalibur Plumbing offers eco-friendly accreditations.
Yes, Excalibur Plumbing offers a 10% senior discount.
No, Excalibur Plumbing does not offer emergency services.
Yes, Excalibur Plumbing offers warranties.
Excalibur Plumbing offers the following services: Maintenance, Repair, Leak Location & Detection, Drain Cleaning, Water Heater Repair & Installation, Tankless Water Heater Repair & Installation, Water Softener Installation, Toilet Repair & Installation. Grinder Pumps.
Septic

Contact information

11880 Old 2243 W, Leander, TX 78641

http://www.excaliburplumbing.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM