This shop had once previously cleaned up my wife's computer and done a creditable job at a fair price. when I brought them my computer, I thought I had a similar problem, plus a list of four specific complaints about my newly installed OS. My computer was ready to go the next day -- the promptness surprised me. Along with a virus cleanup, however, these folks had installed another memory chip, for which I was billed full price. It turned out that my "laundry list" was totally ignored; I still had all the minor problems I had listed. (For the record: (1) My own documents sometimes locked me out as an unauthorized user. (2) Files that used to open automatically as PDF files now wouldn't. (3) Shapes of windows were no longer independent by program. (4) Often the message came up "A plugin is needed to display..." (5) A favorite planetarium program was no longer available. (6) Frequent popups from Driver Update were occurring.) However, my computer's tendency to crash was fixed, and the slow running was improved.
Description of Work: Another technician had made changes and left several problems while replacing my Windows Vista with Windows 7. Symptoms of virus activity were also present (slow running, etc.).
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
$151
Michael G.
02/2016
5.0
computer repair
 + -1 more
unknown
Description of Work: Replaced fan in a laptop. Felt the interaction was a good one.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Angela H.
07/2015
5.0
computer repair
 + -1 more
It went well. They were friendly and fast . But they only take cash or check.
Description of Work: Wiped and reinstalled the software to get rid of a virus on the computer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$152
Mike H.
02/2014
5.0
computer repair
 + -1 more
They were fine. I've used them off and on for the last 5 years. They give an estimate and they pretty well stick to it. They are reliable and on time. It is carry-in service. They have never done anything wrong for me.
Description of Work: I used Microcache Computer to do a laptop screen repair. They installed a new screen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$98
Denise M.
02/2012
5.0
computer repair
 + -1 more
I liked this service because he was pretty thorough.
Description of Work: I hired this company to fix my computer. He backed up my hard drive as well.
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Service Categories
Computer Repair
FAQ
Microcache Computer is currently rated 4.8 overall out of 5.
No, Microcache Computer does not offer free project estimates.
No, Microcache Computer does not offer eco-friendly accreditations.
No, Microcache Computer does not offer a senior discount.
No, Microcache Computer does not offer emergency services.
No, Microcache Computer does not offer warranties.