Hi, I am Marlene and I guarantee your satisfaction with our cleaning services 100%. I will personally give you an estimate and supervise the cleaning to provide the best service.
Business highlights
13 years of trusted experience
Services we offer
General House Cleaning: Deep cleaning and regular cleaning.
Other services: construction cleaning, and before and after moving.
Services: Weekly, Bi-Weekly, and Monthly.
The work was very well done. My kitchen sink was left gleaming! Marlene and her staff are always on time, efficient, and courteous. Attached are a few of the photos I took of my house after they cleaned it. These photos hopefully give you a sense of how well the team dusts and cleans the floors.
Description of Work: I was in need of House cleaning services, and Marlene did an excellent job cleaning my house- again!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
David Y.
07/2017
5.0
carpet cleaners, house cleaning, window cleaning, floor cleaning
+ 2 more
Marlene's Team did a wonderful job. The team worked 4 hours a day for two days each and performed a "miracle". They came back for some difficult sorting out work later in the week and again surpassed my expectations! Price was reasonable, they were always on time and very courteous. I highly recommend this excellent teams service!
Description of Work: "Basket Case" house clean up! Every room in the house needed severe cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Glenn A.
06/2017
5.0
house cleaning
+ -1 more
Marlene has cleaned our house for several years now and we are well satisfied.
Description of Work: Bi-weekly house cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Louis R.
05/2017
5.0
house cleaning
+ -1 more
It was a hard job, and I was very impressed with Marlene's thorough deep clean (all appliances, inside of refrigerator, blinds, shelves). I highly recommend. Her whole crew was very pleasant to work with, as well.
Description of Work: Marlene and her crew cleaned up a filthy ~1500 sq ft rental house that had been trashed by the tenants who lived there for two years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
JUNE B.
04/2017
5.0
carpet cleaners, house cleaning, floor cleaning
+ 1 more
It was perfect! I work 60 hours a week and to come home to a sparkling clean home is a blessing. She didn't just dust the furniture, she polished it and all kitchen appliances. The floors and carpets were immaculate. The bathrooms shined. This is the best service I have ever tried, and there have been a few. Thank you Marlene!
Description of Work: I wanted a reliable and efficient home cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Steve G.
04/2017
5.0
house cleaning
+ -1 more
Marlene's cleaning people did a great job on the initial "deep cleaning" and have been coming to clean our home every two weeks for almost six months now. They are always on time and professional, and adaptable to particular needs when we have them.
Description of Work: House Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
catherine E.
04/2017
5.0
house cleaning
+ -1 more
Marlene and her crew do a great job. With have 4 dogs in the house there is always dog hair but after the cleanings Marlene and her crew does biweekly, we can't find any dog hair. They are great!
Description of Work: Did a deep clean and now does biweekly cleanings.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Ben B.
03/2017
5.0
house cleaning
+ -1 more
We are in the process of renovations. I could not have asked for a better experience. They were flexible with the schedule for us, did an amazing job, and were willing to work around the construction. I am so grateful to Marlene and her team- thank you!!
Description of Work: Marlene and her crew came for a second time for monthly cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Ashley H.
03/2017
5.0
house cleaning
+ -1 more
Marlene and her team cleaned my home for about 4 months. I decided I wanted help with the house while I was planning a destination wedding(and 50+ hours a week working) - it was a great decision! They did an awesome job and I was so relieved to not worry about cleaning during this time.
Description of Work: Deep clean and monthly maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Charlotte F.
03/2017
5.0
house cleaning
+ -1 more
Considering I've used her for the last 4 years, she gets an A. She is awesome. She's scheduled to come back next month.
Description of Work: This was for housecleaning.
Rating Category
Rating out of 5
Yes, I recommend this pro
Donna B.
03/2017
5.0
house cleaning
+ -1 more
They did a GREAT job and were very reasonable in their charges. I will continue using their services and so will my son.
Description of Work: I have used service for over a year now and have been very happy. I recently asked for them to clean my son's (and roommate's) house. I had them perform deep cleaning, as the house had been neglected and really needed it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Roana C.
03/2017
5.0
house cleaning, window cleaning, floor cleaning
+ 1 more
They did a wonderful job. Would use them again...........
Description of Work: I needed my Son's house cleaned and they did a great job. We are very happy with her services.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Ben B.
02/2017
5.0
house cleaning
+ -1 more
Very nice, did an excellent job. House looks great! Will be using their services again.
Description of Work: Cleaned 30 year old house top to bottom
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda C.
02/2017
5.0
house cleaning
+ -1 more
Marlene and her crew arrived promptly and got to work right away. They did everything that I was wanting them to do, and did a wonderful job, too. They completed the job in just 2 hours. I have never hired someone to clean my house before, as I was always able to do it myself. But due to health issues, I am not able to do heavy or tedious tasks anymore. I researched several cleaning companies listed on Angie's List, and I decided to go with Marlene's Cleaning. She came out to my house a few days prior to the cleaning to give me an estimate. Her first estimate I thought was too high for the size of my house (about 2,300 sq. ft minus my office, which I did not wish to have cleaned, so about 2,200 sq. ft.). She was willing to work with me on that, which I really appreciated. Marlene is going to come back on a regular basis, once a month. I will do light cleaning myself in between. I highly recommend Marlene's Cleaning to anyone who is thinking about hiring a cleaning service in the area!
Description of Work: Vacuuming, cleaning bathrooms, blinds, and baseboards, and some dusting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Nina S.
01/2017
5.0
house cleaning
+ -1 more
Really well - they are fast, efficient, and polite. They are also VERY GOOD at cleaning. The place is sparkling. We pay $160 every two weeks for a 5 bedroom + 4.5 bathroom house with a man cave and office.
Description of Work: Deep cleaning and biweekly house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARVIN H.
11/2016
3.0
house cleaning
+ -1 more
The cleaners did a good job, however, Marlene was somewhat unprofessional during the process. She talked on her phone while she was there, and she left on a couple of occasions (maybe to check on other workers). After the cleaning was completed, she asked that the check be made out to her, not the company. Also, for my proof of cleaning, I needed a receipt which she promised to provide and still has not given to me.
Description of Work: House cleaning for move out
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$350
Response from Marlene's Cleaning
I'm sorry for the inconvenience. Usually, I explain the work that has to be done thoroughly to the workers and leave to check on other workers. Most importantly, you were happy with the work that we did. As to the receipt, we apologize for the tardiness.
Anita W.
10/2016
5.0
house cleaning
+ -1 more
Very efficient and thorough. I would definitely hire again or refer.
Description of Work: Thorough house cleaning (Spring)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Roana C.
10/2016
5.0
house cleaning, window cleaning, floor cleaning
+ 1 more
They did a fanatic job!! We were very please.
Description of Work: House Cleaning.......Needed a over haul cleaning top to bottom.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Janet R.
10/2016
1.0
house cleaning
+ -1 more
I was not happy at all. They were way too expensive and they did not do a thorough cleaning at all. She was nice. She did come back and cleaned one area that was still not good. They broke something. I wasn't happy. They originally quoted me $550 to come and clean and they brought it done to $450. I was happy to pay $450 but I expected a really top to bottom clean like she said and she didn't do that. I used them a couple more times and it never got any better so we stopped. It was expensive. She was responsive but it still wasn't good. They didn't do what they were supposed to do.
Description of Work: They did house cleaning.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0
$450
Response from Marlene's Cleaning
Because of an error with my phone, I have just read this review. It is not true that we broke anything. It was already like that and we let you know that it was broken. About the house cleaning, we always gave our best effort, you only had one complaint and we went back and fixed it. Also, we were always on time and we even had to wait for you once because you were not home. We are very surprised by this review with so many untrue statements.
Roana C.
09/2016
5.0
house cleaning
+ -1 more
Her workers did a fantastic job. My Son was very pleased........Thank You!!
Description of Work: House Cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Howard N.
08/2016
5.0
house cleaning
+ -1 more
The apartment was extremely dirty from several years of neglect. Marlene's team of cleaners did a great job, the place looked better than I ever thought possible. Marlene responded to my initial inquiry promptly and was easy to work with to schedule a time. Her team arrived promptly, worked quickly and efficiently, and did a very thorough job.
Description of Work: DEEP clean apartment after move out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Valerie G.
07/2016
5.0
carpet cleaners, house cleaning, window cleaning
+ 1 more
Marlene was extremely efficient and professional in arriving for her initial estimate for a baseline cleaning of my one bedroom condo. It was well worth the $220 cost. Her team did a great job! They really got down to getting a few stains out of the carpet, vacuuming my furniture, and making sure all of the light fixtures and windows were gleaming, as well as dusting the areas where I keep all of my knick-knacks, and, more imporantly, not breaking any. I was very impressed. I have continued a bi-monthly cleaning service with Marlene at $100 and it has been worth every penny. I come home to a spotless environment every two weeks, and I love it! I actually don't even see the team, due to work hours, but feel comfortable with giving them access to my place. Marlene was also recommended to me by a coworker.
Description of Work: Condo baseline cleaning and then periodic housekeeping.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$100
Paula W.
07/2016
5.0
house cleaning, floor cleaning
+ 0 more
I took the pets (3 dogs) and went to the office for the time they were working. It took 4 hours with 3 people working - but oh my! GREAT job! Looked and smelled wonderful. There was dust everywhere from the renovations/construction and the place was spotless! They did a wonderful job and I now have Marlene coming once a month. I just take the dogs and leave. She's very professional and does a wonderful/thorough job. I trust her completely.
Description of Work: COMPLETE top to bottom cleaning post construction cleaning! Floors, fans, light fixtures, closet shelves, baths ... everything.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Jonathan P.
06/2016
5.0
house cleaning
+ -1 more
Very friendly and professional. When Marlene says she will clean your house, she means it. Now we have them cleaning every two weeks.
Description of Work: Cleaned our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bonnie L.
04/2016
5.0
house cleaning
+ -1 more
Marlene was quick to respond and provide estimate. The do a great job cleaning. She has been extremely flexible as I have 1) forgotten to leave her a check, 2) had a door that wouldn't open with the key, 3) had to cancel due to road flood. The only con- no way to pay electronically, I am very bad about remember to write a check and would love to pay her through paypal or some other electronic method.
Description of Work: Original cleaning for $300, biweekly house cleaning for $100
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Blind Cleaning,
Carpet Cleaning,
Ceiling Fans
FAQ
Marlene's Cleaning is currently rated 4.8 overall out of 5.
Monday: 7:00 AM - 8:00 PM
Tuesday: 7:00 AM - 8:00 PM
Wednesday: 7:00 AM - 8:00 PM
Thursday: 7:00 AM - 8:00 PM
Friday: 7:00 AM - 8:00 PM
Marlene's Cleaning accepts the following forms of payment: Check
No, Marlene's Cleaning does not offer a senior discount.
No, Marlene's Cleaning does not offer emergency services.
No, Marlene's Cleaning does not offer warranties.
Marlene's Cleaning offers the following services: General House Cleaning: Deep cleaning and regular cleaning.
Other services: construction cleaning, and before and after moving.
Services: Weekly, Bi-Weekly, and Monthly.