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Irrigation Concepts

Lawn Irrigation, Lawn and Yard Work, Landscaping - Lighting,

About us

Irrigation Concepts, Inc. is a family owned & operated business that started in the late 80's. We are a small company with (1) install crew and (1) repair crew that total (5) employees. Most of our employees have been with us since we have started Irrigation Concepts. Our mission is to, "Do it right the first time" and "Quality over Quantity".

Business highlights

37 years of trusted experience

Services we offer

Install irrigation, drainage & mosquito systems. Install outdoor lighting. Service and maintenance on all systems.

Amenities

Warranties
Yes
Senior Discount

yes



Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.716 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
13%
2
13%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
4.9
Showing 1-16 of 16 reviews

Barbara K.
05/2019
5.0
irrigation systems
  + -1 more
It was very good service. He also knowledgeable about drainage. He did landscape lighting, installed few on and it was pretty and realistic looking.
Description of Work: Drainage system and he added 6 drain on the side yard underneath the city sidewalk.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sarah S W.
04/2019
5.0
irrigation systems
  + -1 more
We are extremely pleased with our new system and the installation. The work was completed quickly and with a minimum of disruption. The lawn that was removed during installation was all replaced and grew back beautifully. The team was great and designed a system that fits our needs exactly. We have been able to recommend them to people who have stopped by to ask the name of the company that did our installation.
Description of Work: Install an irrigation system for our yard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

05/2017
2.0
irrigation systems
  + -1 more
Called and left a message to have a lawn sprinkler system installed. They never called back.
Description of Work: Install lawn sprinkler system

Rating CategoryRating out of 5
responsiveness
1.0


Lavinia D.
12/2016
5.0
irrigation systems
  + -1 more
Very well. Great service. They went over and beyond in working me in.
Description of Work: Sprinkler head replacement and replacement of leaking pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Barbara K.
01/2016
5.0
irrigation systems
  + -1 more
They were great! They were punctual , professional , and did quality work. Out of 3 bids I felt like they were the best quote. The last rain we had kept water from gathering around home foundation. I highly recommend them. Jeff and Lesa Lord are the owners and their workers were great.
Description of Work: Irrigation Concepts assisted getting standing water away from my foundation per a recommendation of a structural engine. They installed 4" SDR35 solid wall PVC pipes 3 9x9 catch basins 1. Contacted one down spout 2. Bore under two sidewalks beautifully 1. Cut curb so water could exit the city drainage .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,525

Jeannette Z.
07/2015
5.0
irrigation systems
  + -1 more
They were on time and called before coming. They checked the sprinkler system, cleared some sprinkler heads of grass, re-directed some sprinkler heads, checked the sequence of the timer. They added one sprinkler head to a flower bed not being covered. They were professional and did a very good job! I appreciate having them in the neighborhood.
Description of Work: Checked the sprinkler system for broken pipes, missing sprinkler heads. They were on time and called before coming out. I enjoy working with Lesa and Jeff. Having them return to check my outside lighting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Irrigation Concepts
Thank you [removed member's name]. It was a pleasure working with you.

Zaida M.
05/2015
5.0
irrigation systems
  + -1 more
Came on time, and got to work. Cleaned up each day.
Description of Work: Put in sprinkler system and malibu lights

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Sally S.
02/2015
5.0
irrigation systems
  + -1 more
unknown
Description of Work: Re routed piping for existing sprinkler system. They did a great job. Showed up when they said they would. Yard was very clean/grass packed back in place in the areas where they had to dig....no holes or tripping hazards left behind. Will continue to use these guys for future maintenance/tune ups to sprinkler system. Marked pricing as a "b" because it seemed a little high but the other company we talked to (company we had been using for maintenance - past tense) never would commit to meeting us to talk through the scope of work. Price could be in line...

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Stephanie J.
06/2014
2.0
irrigation systems
  + -1 more
Initial reason for contacting this company was to repair zone errors on our controller box. On the 1st visit, the lead technician pressed the 'reset' button on the board and was unable to duplicate the issue. Instead of trying to identify the true root cause of the problem, the technician sggested some modest improvements to some sprinkler heads - which we agreed. We left for vacation a couple of days later and returned to a sprinkler system with the exact same zone error issues. The company quickly responded and sent the same technician out a few days later. The technician made comments about the poor quality of the wiring from the box to the valves and assumed it was the valves that were causing the problems. Without doing any trouble-shooting of the system, the company replaced 2 valves. Next day -- same issue on sprinkler system. We tested the voltage on the older valves and they were operable! We called another sprinkler system repair company who confirmed that the root cause of the issue was the wiring -- not the box, not the valves! They took only $100 off on the last invoice. The owner of the company informed us not to call their company again for issues.
Description of Work: Requested to solve zone errors on sprinkler system

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$450

Response from Irrigation Concepts
We at Irrigation Concepts would like to start off by saying that we take full responsibility for our actions and in hindsight could have handled this situation better. The customer was angry on phone and we should have done more to diffuse the situation. It is for these reasons we will refund the full 2nd invoice to the customer of $245.51 as of today's date, June 30, 2014. In our defense however, we would like to state that the repairs we did make at this property were done through the proper protocol of irrigation repair. The wires were tested for continuity and the valves were tested for proper function. The technician could not get the problem to occur during either of his two visits. The technician made a judgment call and went the route of what is most likely to be the problem from our past experiences. We would also like to apologize publicly if the Customer felt threatened by our technicians remarks about contacting the city to report there was no backflow device on the system. The backflow device which protects our potable water from backflow issues can cause a multitude of problems to the community's water supply. It is our duty to ensure the protection of our valuable water. In the past 23 years in this business we have had very few unhappy customers, in fact, we have a large customer base of repeat customers. We take any and all complaints personal and will use this compliant as a tool to make our business better.

Berry C.
05/2014
5.0
lawn service, irrigation systems
  + 0 more
unknown
Description of Work: They replaced a vacuum breaker assembly in my irrigation system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jason C.
04/2014
3.0
irrigation systems
  + -1 more
Irrigation Concepts were professional and arrived on time for the estimate. I did not elect the service as the price was over $1000 from another company and used the same type of products. They were extremely overpriced.
Description of Work: Irrigation Concepts provided an estimate.

Rating CategoryRating out of 5
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Robert H.
03/2014
5.0
irrigation systems
  + -1 more
and quot;Incredible could not be more pleased with their work!!!!
Description of Work: I give Jeff Lord & Irrigation Concepts a 5 Star Rating - my advice is look no further - he was on top of the project start to finish and his TEAM was second to none - Jeff's crew is hard working, perfectionist, incredible & pulled off a PERFECT JOB!!! Do not look further- this is your perfect contractor for the job!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Glen K.
06/2013
5.0
irrigation systems, lawn service
  + 0 more
We have used this company since early 2000 when they installed ours and our neighbors system. Over the course of time minor issues have cropped up and they have always been very responsive and quick to repair. Today it required digging up one of the heads along with overall work on several others. They were on time as usual (we see the same guys most of the time) and quickly got the job done.
Description of Work: General maintenance of our system. Had a head that had been run over and was watering the street. I was unable to get it back to the normal spray pattern.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Gary F.
12/2012
3.0
irrigation systems
  + -1 more
Irrigation Concepts were slow. It took a long time for them to get out there. They were cumbersome. They canceled multiple appointments when trying to get the bid and when that happens I generally won't higher them. I don't care how cheap they are. I think if they can't get it together to get a bid out then I don't want to work with them. I wasn't there for the actual bid, but I didn't have a complaint from my general contractor.
Description of Work: I got a quote from Irrigation Concepts for installing a sprinkler system.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
3.0
punctuality
2.0

$4,500

Susan L.
12/2012
5.0
irrigation systems
  + -1 more
We recently purchased an older home that had an existing sprinkler system. Because of some difficulties with the existing control box we weren't able to test the entire system before purchasing the house. Todd came out to install a Rainbird control box and check the system. After getting the box installed he found that one head was a and quot;geyserand quot; and replaced it. We have plans to have Jeff come out to expand and improve the system we have. I have always been pleased with the service we have received from the team at Irrigation Concepts and would highly recommend them.
Description of Work: Todd came out to install a Rainbird control box on an existing system then check to see if the system we had in place all worked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Irrigation Concepts
Thank you for your comment. It has always been, and will continue to be, Jeff & I's goal to make our customers happy. We have a great team & are very grateful to them for all of their hard work & loyalty.

debora B.
07/2011
5.0
irrigation systems
  + -1 more
What a great service!!!!!. I had people doing landscaping work ( NOT irrigation concepts company ) and they broke an irrigation line. Searched the web and called this company I found this company through the BBB and the gulf coast irrigation org( don't remember the full name of the org , through the web again got to a a member profile org of irrigation service people) Mr Todd, and Mr Raul came promptly and I received a great service. The line that was broken was fixed . Mr Todd after working for a while under full 100 degrees sun noticed that the rain sensor that I mentioned was having trouble was rusted when it shouldn't; he noticed that it was under warranty and volunteered to go swap it out and install it the next day (HE DID NOT INSTALLED IT IN THE FIRST PLACE) I paid $90 for this service Honesty and sensible prices are rewarded I plan to refer their services to friends and neighbors I will call them again in case I need service
Description of Work: Repaired broken main line had a problem w/ wireless rain sensor . It was swapped and set up even that it was not their company that installed it in the first place charged minimum charge first 30 minutes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Irrigation Concepts
Thank you for the wonderful comment. We strive to make our customers happy!

    Contact information

    2244 Pecan Orchard Rd, League City, TX 77573


    Service hours

    Monday:
    9:00 AM - 4:00 PM
    Tuesday:
    9:00 AM - 4:00 PM
    Wednesday:
    9:00 AM - 4:00 PM
    Thursday:
    9:00 AM - 4:00 PM
    Friday:
    9:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Lawn Irrigation,
    Lawn and Yard Work,
    Landscaping - Lighting,
    Drain Pipe Installation

    FAQ

    Irrigation Concepts is currently rated 4.7 overall out of 5.

    Monday: 9:00 AM - 4:00 PM

    Tuesday: 9:00 AM - 4:00 PM

    Wednesday: 9:00 AM - 4:00 PM

    Thursday: 9:00 AM - 4:00 PM

    Friday: 9:00 AM - 4:00 PM

    Irrigation Concepts accepts the following forms of payment: American Express,Check,MasterCard,Visa
    No, Irrigation Concepts does not offer free project estimates.
    No, Irrigation Concepts does not offer eco-friendly accreditations.
    No, Irrigation Concepts does not offer a senior discount.
    No, Irrigation Concepts does not offer emergency services.
    Yes, Irrigation Concepts offers warranties.
    Irrigation Concepts offers the following services: Install irrigation, drainage & mosquito systems. Install outdoor lighting. Service and maintenance on all systems.

    Contact information

    2244 Pecan Orchard Rd, League City, TX 77573


    Service hours

    Monday:
    9:00 AM - 4:00 PM
    Tuesday:
    9:00 AM - 4:00 PM
    Wednesday:
    9:00 AM - 4:00 PM
    Thursday:
    9:00 AM - 4:00 PM
    Friday:
    9:00 AM - 4:00 PM