I have been a customer of this company for years and am pleased with the crew and their services. Over this time I have had several conversations with Wendy over billing and scheduling. My gates are always locked so when I know there is a schedule conflict I notify her. I realize if no arrangements can be made my yard will not be mowed, the crew will mow the front only... as has happened many times previously. I called today (Monday) to request Tuesday this week. I was told it is difficult to make changes with the crew and subdivisions, etc. No problem, I understand if the request can not be met. It has happened before. However, comments about the company being compensated for mowing a higher grass and asking to make my bill current (both incorrect) demonstrated unprofessional and rude behavior. My current bill DOES show an additional charge for the higher grass cut. And payment HAS been made and received for the last bill as indicated on my present bill. Wendy may have been having a bad day, but that kind of snippy reaction to a service request from a long-time customer who has had a previously good relationship with her company was uncalled for and disrespectful. N. McClendon
Description of Work: lawncare
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$54
Nikki M.
01/2012
5.0
landscaping, lawn service
+ 0 more
I’ve used them for several years. I think I pay about $55 each time. They are a good company for me. I will continue to use their services again in the future.
Description of Work: I used First Class Landscaping Inc. They come every two weeks and they know my yard. They mow and edge my lawn. They also clean up everything. From time to time I get them to do some simple landscaping but it’s not very much. They basically just trim my bushes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Nikki M.
06/2011
5.0
landscaping, lawn service
+ 0 more
They are excellent. They come when they are supposed to and are quick and efficient. If I have a problem, I call one of the girls in the office, and it is taken care of. If there is anything I need to change or whatever, she is very good about that too. Their prices are fair. I would recommend them to others. I would rate them highly and would use them again in the future.
Description of Work: I use First Class Landscaping Inc for lawn service. They come out every two weeks to work in my yard.
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Service Categories
Lawn and Yard Work,
Landscaping
FAQ
First Class Landscaping Inc is currently rated 4.7 overall out of 5.
No, First Class Landscaping Inc does not offer free project estimates.
No, First Class Landscaping Inc does not offer eco-friendly accreditations.
No, First Class Landscaping Inc does not offer a senior discount.
No, First Class Landscaping Inc does not offer emergency services.
No, First Class Landscaping Inc does not offer warranties.