Prime Generators

Chad was great, he was very helpful and knowledgeable. Found out he also installs home back up generators and if I was in the market he would definitely be my guy. Wish I could give a 10 star review 5 doesn’t seem like enough!

Chad and his team did a perfect job on this generator purchase & installation. I would highly recommend Prime Generators as they do an awesome job.

Chad was great. My situation was fairly unique because I didn't already have natural gas piped to the house. We had to navigate city permitting and gas company schedules throughout the installation process. Chad was incredibly helpful during the process and often times seemed like the only one in my corner.

Prime Generators (Chad Hancock)...Total Professionals!!! I can't say enough great things about my entire experience with Chad and his team. From first contact to complete installation was 11 days! Unbelievable you say. You most likely will NOT get that quick of service, but I lucked out on his schedule, the availability of the generator, and his crews. This includes a 3-day weekend and working around intermittent rain. Chad' s plumbers and electricians where phenomenal! I'm a picky person and couldn't belive the attention to detail, preciseness of work, clean work, and very easy to work with his entire team. Chad was there every day to work himself and/or oversee the work being performed. If Chad said he was going to do something, it happened. He took the time and explained everything in detail and answered every question I threw at him. He gave me options and explained the pros and cons of each. Generator installations are not cheap. As I did, you will question why a complete installation costs more than double what the materials cost. After watching his team do all the work, I realized that it was much more work than I had imagined, and now understand why it's not cheap. Chad and his team worked very well, and knew what they were doing. I am so pleased with this installation. Compared to other contractors I've hired, Chad gets a true 5 Star rating and exceeded all my expectations for the job. Even if you have to wait much longer than my 11 day journey, Chad is worth waiting for.

These guys are great. They are thorough and they make sure they follow up and communicate. Their quality of work speaks for itself. The background of the owner of this company starting with high end custom home building and narrowing it down to one specific niche trade makes people like myself feel very comfortable knowing that a generator install at my property comes with the excellence and attention that anyone would want to have. WOULD HIGHLY RECOMEND!!

Excellent work. Timely delivery. Made the process so easy.

We are very happy with our whole house generator purchase and installation. Chad and his team did a fantastic job. They were on time and did a superb job. Would give them my highest recommendation.

It was completed on time and everything works perfect. Chad, the owner was so professional and came by a couple of times to make sure everything was to my liking. We are hiring Chad to put in a generator in my home is Galveston.

Chad Hancock is my go-to for generator installations, from 26 kW units to over 100 kW. His very competitive pricing, exceptional service, and 24/7 support make him a top choice. Highly recommend him for your generator needs!