I had the exact same experience that others have with this outfit. I have two properties that need roof replacement. They don't want your business or even care about potential customers. They give you the run around, especially some guy named Robert (Martinez I think). If he is the one running that business, then they won't be around much longer. Do yourself a favor and don't waste your time with JJ Flores Roofing.
Description of Work: Roof replacement on two separate properties.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
James M.
07/2016
1.0
roofing
 + -1 more
Did not - 5 calls - no reply. Evidently, they don't want my business. Be careful not to confuse with JM Flores, also a roofer. I had them do work 3 years ago, have problems, 5 unreturned calls, 2 times no show for repeat work. They MIGHT be 2 roofers out of 30 in Laredo I would trust, Neither of the Flores would be one of them.
Description of Work: New roof on house and shed
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Sam D.
04/2015
1.0
roofing
 + -1 more
unknown
Description of Work: Called and did not have a person available for a whole week to go check my roof. I called another company.
Rating Category
Rating out of 5
debbie G.
07/2014
2.0
roofing
 + -1 more
unknown
Description of Work: They never called back |Called three times , was promised a call back and estimate |No one ever returned my call
Rating Category
Rating out of 5
responsiveness
2.0
punctuality
1.0
Jesus Ruben M.
07/2013
5.0
roofing
 + -1 more
They came out and took some measurements. He was very nice. He came over and brought a worker. He went up to the roof and measured. He explained everything about his product and what they would do. I was very impressed and he asked for my e-mail address. I am expecting the bid this afternoon. He said he would start the work on August if we accept the bid from him. He knows his product. He explained how he would bring his machine over and how the metal roofing would come and with the machine with the press to the desired texture that we wanted here on site. He is the owner of the company and came himself and I was very impressed with that. He greeted us very nicely and very professionally. He is excellent.
Description of Work: J J Flores Roofing gave me a quote to upgrade our roof.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Greg S.
01/2013
5.0
roofing
 + -1 more
great service, Installed per my instructions
Description of Work: Had gutter installed around the house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Mariela P.
07/2011
1.0
roofing
 + -1 more
The man and his son were miserable! Do not do business with them under any circumstances! Once you hire these unprofessionals and you pay them for the mess they did, you'll never see them again! Absolutely no professionalism, integrity and disrespectful! I am amazed you have these con artists in your list! Their website is full of lies because they claim they are bonded and that they warranty their work, and they DO NOT!
Description of Work: We hired him to repair a roof leak. BIGGEST MISTAKE EVER! They did not do the work right. When it rained, it leaked again. When asked to come back and fix it; since it is still under warranty; they refused to honor the warranty! The worst customer service, bad attitudes, they have NO INTEGRITY, complettely dishonest. No wonder they are now being investigated by the Attorney General's Office and other local agencies. They are horrible!
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,300
Nellie T.
07/2011
1.0
roofing
 + -1 more
It did not go well. It was not completely finished because he said they ran out of materials. They used our electricity for 2 days besides using their own generator.
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Service Categories
Roofing
FAQ
J J FLORES ROOFING is currently rated 2.3 overall out of 5.
No, J J FLORES ROOFING does not offer free project estimates.
No, J J FLORES ROOFING does not offer eco-friendly accreditations.
No, J J FLORES ROOFING does not offer a senior discount.
No, J J FLORES ROOFING does not offer emergency services.