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J J FLORES ROOFING

Roofing

Reviews

2.38 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
25%
4
0%
3
0%
2
13%
1
63%


Rating CategoryRating out of 5
quality
2.3
value
3.0
professionalism
2.3
responsiveness
2.3
punctuality
3.2
Showing 1-8 of 8 reviews

Bernard A.
08/2024
1.0
roofing
  + -1 more
I had the exact same experience that others have with this outfit. I have two properties that need roof replacement. They don't want your business or even care about potential customers. They give you the run around, especially some guy named Robert (Martinez I think). If he is the one running that business, then they won't be around much longer. Do yourself a favor and don't waste your time with JJ Flores Roofing.
Description of Work: Roof replacement on two separate properties.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


James M.
07/2016
1.0
roofing
  + -1 more
Did not - 5 calls - no reply. Evidently, they don't want my business. Be careful not to confuse with JM Flores, also a roofer. I had them do work 3 years ago, have problems, 5 unreturned calls, 2 times no show for repeat work. They MIGHT be 2 roofers out of 30 in Laredo I would trust, Neither of the Flores would be one of them.
Description of Work: New roof on house and shed

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Sam D.
04/2015
1.0
roofing
  + -1 more
unknown
Description of Work: Called and did not have a person available for a whole week to go check my roof. I called another company.
Rating CategoryRating out of 5

debbie G.
07/2014
2.0
roofing
  + -1 more
unknown
Description of Work: They never called back |Called three times , was promised a call back and estimate |No one ever returned my call

Rating CategoryRating out of 5
responsiveness
2.0
punctuality
1.0


Jesus Ruben M.
07/2013
5.0
roofing
  + -1 more
They came out and took some measurements. He was very nice. He came over and brought a worker. He went up to the roof and measured. He explained everything about his product and what they would do. I was very impressed and he asked for my e-mail address. I am expecting the bid this afternoon. He said he would start the work on August if we accept the bid from him. He knows his product. He explained how he would bring his machine over and how the metal roofing would come and with the machine with the press to the desired texture that we wanted here on site. He is the owner of the company and came himself and I was very impressed with that. He greeted us very nicely and very professionally. He is excellent.
Description of Work: J J Flores Roofing gave me a quote to upgrade our roof.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Greg S.
01/2013
5.0
roofing
  + -1 more
great service, Installed per my instructions
Description of Work: Had gutter installed around the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Mariela P.
07/2011
1.0
roofing
  + -1 more
The man and his son were miserable! Do not do business with them under any circumstances! Once you hire these unprofessionals and you pay them for the mess they did, you'll never see them again! Absolutely no professionalism, integrity and disrespectful! I am amazed you have these con artists in your list! Their website is full of lies because they claim they are bonded and that they warranty their work, and they DO NOT!
Description of Work: We hired him to repair a roof leak. BIGGEST MISTAKE EVER! They did not do the work right. When it rained, it leaked again. When asked to come back and fix it; since it is still under warranty; they refused to honor the warranty! The worst customer service, bad attitudes, they have NO INTEGRITY, complettely dishonest. No wonder they are now being investigated by the Attorney General's Office and other local agencies. They are horrible!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,300

Nellie T.
07/2011
1.0
roofing
  + -1 more
It did not go well. It was not completely finished because he said they ran out of materials. They used our electricity for 2 days besides using their own generator.
Description of Work: He replaced our roof.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$6,200

    Contact information

    2601 E ASH ST, Laredo, TX 78043


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing

    FAQ

    J J FLORES ROOFING is currently rated 2.3 overall out of 5.
    No, J J FLORES ROOFING does not offer free project estimates.
    No, J J FLORES ROOFING does not offer eco-friendly accreditations.
    No, J J FLORES ROOFING does not offer a senior discount.
    No, J J FLORES ROOFING does not offer emergency services.
    No, J J FLORES ROOFING does not offer warranties.

    Contact information

    2601 E ASH ST, Laredo, TX 78043