Abacus Foundation Repair

The regular foreman was out sick that day so this kid Blake ramrodded the lift, he didn't seem to know what was going on. They broke two water pipes I found out after they left. Now 5 years later they wont honor the warranty .The piers they installed are sinking and the back of the house is now 2.1 inches down. They blamed it on the engineer(whom they recommended) and said he did not evaluate it correctly according to Blake and failed to design enough pilons to support the house now I’m back where I started from. Now they want another 10 grand to do it again! Life time guarantee my ***! I had multiple other companies measure the house for me and their pilons are sinking and when Blake came out and remeasured, his numbers are different (no surprise) than the latest measurements from other vendors. He said they need to redo all the same pylons they already have done once before for another 10,000!!! Some nerve! Blaming the failure on me because they didn't get the final report from the city of Denton, again my fault. Hope you warn people about this company, they are great till you need some warranty work.******* If you get your foundation worked on make sure you get a water sys pressure check BEFORE they raise the house that way you know if they break pipes during the lift. If it passed before and fails after then they broke something! They always only do this test after so they can tell you "It was that way before". Better luck to you!

I postponed calling a foundation repair company for a while, but I knew there was a problem with our home. A good friend of mine had Abacus fix his foundation problem last year and highly recommend them. I have to say from the first phone call they (front office to workers) were very courteous and professional. It was a big job (23 interior and exterior piers) and they did a fantastic job in two days. Special thank you to Shannon, Austin and Emilio.

I must say, out of the 3 foundation repair contacts i made Abacus was by far the most thorough. They went and explained to me what was going to happen step by step, what issues I was having and how they would be resolving them . They also had everything set up from the permit, to the engineer verifying the work was done correctly and checking for any leaks after. They may not have been the cheapest ( I feel it was a very fair price though), but you get what you pay for, everything turned out great. I would recommend and use them again if i needed to.

Good group to deal with. My foundation had recurring issues, but Abacus seems to have worked them out. Some interior molding needed replacement due to the work, and Richard went the extra mile to find matching molding for my 35 year-old house.

Mostly it went great. The foundation was work done. But there's just one problem that happened, the pipes crack and separated, and they are not responsible for fixing the pipes. But when it come to the price, they were the cheaper. They can easily be contacted.

They were awesome we would and did recommend them. They were wonderful. They cleaned up their mess. They did a great job

I always feel like they're not just into business as selling as much as they can. They look to get the job done right. Their engineer knows what he's doing. Their office manager talks through the problem with you too.

It's been 18 months and so far so good.

They were excellent, I highly recommend them. They were trustworthy, I believe that their recommendations and work was truthful.

Price was little high but the work was fine.

Chris Gonzales was an excellent representative. He is very professional, gave us peace of mind about our foundation. I I will be needing a foundation repair, Abacus foundation repair will be my only choice.

A detailed assessment of the first steps to determining the source of cracks in the walls and ceiling was done. Richard gave us good information as to what to have checked out first before he determined if his services were needed.

The guy sounded real pro. I liked the way they did their job.

They came out right on time as they promised to take a look at my foundation and assess the problems. He left and told me it would be a couple days before I saw a quote. 10 days later I called back into the company and they apologize for dropping the ball and said it would be another few days before getting a quote. When I finally received a quote was for $99,000 (I kid you not) I have a 2000 square-foot home and three other bids from companies in the $10-$15,000 range. Their response to me was that there is too much liability and they recommend I talk to an engineer before having them do any work. This makes absolutely no sense to me as all the other companies were able to provide solutions. To be honest I’m not sure where the disconnect is here but I would not recommend using this company in any capacity

On time worked professionally completed job as scheduled could not Ask for more

If you want honesty, use Abacus. They were the most thorough, with the best description of what my house needed. I had a couple others out to give me bids and no one came close to the detail and time that Abacus provided. They were in line with the other offers, but gave me info that the others didn't as well as giving me options to not mess up the front porch. Chris was awesome. We decided to move to a different house instead of fixing our foundation, but since Abacus had done such a great job with us already, we had them take a look at another house we were in the process of buying. I can't tell you how glad I am that I did that. The house was in much worse shape than the one we were moving out of. Abacus literally saved us over a quarter of a million dollars because we withdrew our bid on that house. Guess what, we had them come check the next one we bid on. It passed their inspection and we purchased the house. Foundation inspection money was the best money we spent. On a side note, a guy I work with was needing foundation work on his house and wasn't happy with the quotes he was being given. I told him to call Abacus. He did, and not only were they less money, they told him his problems were most likely the result of a water leak under his house. They were right! None of the others did that. Abacus was the hero for him also.

Went very well, was candid that repairs were not likely needed, but wrote an estimate.

As a home buyer, I have contacted Abacus twice, and they were helpful and understanding both times. The first time, they had (at seller's request) evaluated the foundation on a home & recommended repairs. When my inspector recommended additional fixes, I called Abacus to verify; they were very accommodating & willing to work with both parties to figure out the right way to get the foundation up to par. They were so helpful the first time, I contacted them again for a second opinion on plumbing work at another home. No service was provided (I was under a severe time crunch) but they were as helpful as one could imagine. I would have no qualms contacting Abacus for additional work.

Everything went great, and they were very professional!

Two other contractors bid about the same at $7k. This company wanted $26k. Ridiculous! AND in their fine print said they would NOT be responsible for any broken sprinkler lines.

Staff were very helpful. Blake explained the work in detail and provided brochures on what to do and expect before and the job was done. Shannon in the business office was very easy to work with on the financial end.

It went well. The inspection report showed that the house was slightly unlevel in spots (less than 1.5 inches throughout) but that nothing serious had to be done. Suggestions were given to prevent future settling and how to address possible problems. We received a thorough written report. We are going to have the foundation checked again in a few years to make sure things are still okay. I appreciate their honesty, professionalism, and that I didn't feel pressured.

very well. I got a detailed map of home showing layout of home and contour lines showing where homes foundation had settled and by how much The inspector sat down with me and explained what it all meant and gave me a few options on how to address foundation issues he found. I got a repair quote for the option I chose

My experience with them was good but we did not do any business with them. They had provided us separate quotes for foundation work separate from drainage. There may have been one additional quote on there but I can't remember what the category was. The total was in excess of $20,000. The advantage was that they gave us a really detailed plan for the repairs, but the value of our home is not enough to pursue any of the options that they provided. The good thing is that they really do a very thorough inspection in order to provide the quotes that they do so if I were to be buying a new home and need a foundation inspection or any sort of inspection related to drainage then I would certainly call them above anyone else. But I can't pay the cost of the repairs out-of-pocket. To do better in the future they could maybe have more competitive pricing.

Abacus was extremely professional and prompt. Our initial contact was Chris Gonzalez whom had come out and done and estimate and had everything ready, including demo videos on what to expect. The price was roughly $1,000 less than what others were quoting. Shannon handled all of the paperwork and she was funny and courteous; very easy to speak to and work with. All of our questions were answered. They scheduled us quickly, within two weeks after first contact. Emilio and his crew worked on our home and they were professional and hardworking. They took very good care of the property and kept us informed each step of the way.