Clear Creek Home Improvements

Kee came out and gave me some estimates in less than 24 hours of calling because I was in a time crunch

Kevin was our third (and final) contractor - our experience with the previous two was a nightmare. Kevin and his crew were here when they said they would be, worked with us to design the patio cover, and kept their promises. In a word, they were great!!! Cy and Brian did the actual building. They were polite and worked hard despite the heat. The electricians installed a ceiling fan and did a nice job of covering the electric box where some of the brick had chipped away. The painters made quick work of painting the cover to match our house and while they were here, painted the brick wall on the patio. We lost our bland, corrugated metal roof in December during the ice storm. After waiting 8 months for the roof to be replaced, we were pleased to have Kevin and his crews finish it in less than 10 days!! From the initial meeting, through obtaining the necessary permits and inspections, to the final "unveiling" of our strong and beautiful structure, we knew we were in good hands. Thanks to everyone involved!!

The bathroom remodel was not planned to happen for a couple of years, but because of some extensive plumbing repairs that had to be done immediately we decided to proceed since we knew we would be relocating the sink, shower, and toilet. It was very important to us that whichever contractor we chose would be willing to work with the plumber to coordinate those repairs with the remodel. I contacted 3 contractors who specialize in bath remodel, all from Angie's List. One company I did not actually meet with because they explained I would have to use materials supplied by their vendors and I didn't want to be limited in my selection of materials. I met with the 2nd contractor and shared with her what I wanted, my many pictures, my rough drawing, and my thoughts. She told me she would be my contact throughout the job and then also shared with me she was a full-time student. That concerned me because I knew we would need to be in close contact throughout the project and I wasn't sure what her availability would be. Shortly after we met she provided me a one-page proposal listing what would be done and a price- $18,020 - no drawings and not a lot of detail. Last, I met with Kevin from Clear Creek Home Improvements. I walked him through what I wanted and shared my pictures, my rough drawing, and my thoughts. He had some good suggestions for the project as well. He spent quite a bit of time with me and I felt like he had a good understanding of what I wanted (and our dog approved of him). He was also willing to coordinate with our plumber during the project. After our meeting he provided me with a 15-page Scope of Work which included, in detail, what would be done. The Scope of Work also included drawings of the existing areas to be worked on and renderings of the remodel. After reviewing the Scope of Work and making a few changes/adjustments, Kevin returned a bid of $19,908. Once we got started, Kevin was on the job every day, sometimes all day and sometimes he would come by in the morning to check in with me. He did a great job of keeping in touch with me and I always knew by the end of the day what would be done the next day and who would be doing it. There were, of course, unexpected challenges along the way. Changes/additions that I wanted along the way of course added to the overall cost which is why the final cost is more than the original estimate. All the workers that Kevin brought in were courteous and respectful of our space and our dog (which was important to us). I was pleased to find that Kevin was as particular about the quality of the work as I was. Anything I wasn't happy with he worked on until I was happy with it. I am overjoyed with everything that was done. I especially love my new big shower! It is beautiful! Kevin Gwyn is passionate about people and he is passionate about his work. We will definitely be calling him in the future when we do more remodeling.

Did not do the work. We hired someone else.

Kevin and his crew began by removing one wall and door into the old enclosed kitchen. They then installed new header where old wall separated the kitchen from the family room and built a half wall with bar counter. After removing all old cabinets and flooring, they then took all necessary measurements for new flooring and cabinets. This phase took about one week. Once cabinets were constructed, they began the remodeling and painting work. This phase took approximately three weeks, but was interrupted by a severe ice storm. This caused a delay of about five days. An example of his responsiveness and concern was well beyond the call of duty. When the ice storm arrived, I could not get out of my driveway. He had a 4-wheel drive truck and came to the house, drove me to the grocery store and pharmacy, and then brought me back home. This was greatly appreciated. When the work was completed, he followed up to make sure we were happy with the work and that everything was completed as expected.

It went great! Met all commitments, on time with the highest quality and personal attention. Kevyn was always willing to work and adjust to get the best result at the lowest cost.

Kevin was very patient with me through the estimate and answered numerous questions before the job was ever agreed to. All of the work took approximately 1 week and Kevin's crew were both extremely professional and did a great job. -1 door was removed and arch was installed in its place along with drywall and knockdown texture to match existing walls. -1 door was installed at opposite end of hallway along with new light switches. Drywall and knockdown texture to match existing walls. -1 door was installed to turn our "Office" into a true 3rd bedroom. Original entryway to office was an arch. After door was installed more drywall and knockdown texture added to match existing walls. -1 In the "Office" there was no closet door to the newly divided closet. New door installed along with switch and light. Drywall and knockdown texture added to match existing walls. Doors were installed exactly the way we wanted them and the newly installed arch in the hallway matches the others in the house perfectly. My wife and I could not be happier with the results and we will definitely use Kevin again for any future projects!

It went great! The work was completed on schedule and the quality is great. I had a problem after everything was done and Kevin was very responsive and got it fixed right up!

We are beyond happy with the job provided by Clear Creek. This guy knows his stuff and has some of the best workers we've dealt with to date. And talk about FAST!!! He even let me borrow his Sheetrock guy to help me patch some things after the job was finished. In my opinion, Kevin provides top notch work for a very reasonable price. Actually, I've got a Kitchen and a Bathroom coming up soon, and I won't even need to call anyone else. Thanks Kevin!!

After a disappointing experience with one contractor, when Mr. Gwyn responded to our e-mail so quickly we were pleasantly surprised. Mr. Gwyn was very personable but also very professional as well when he came for the appraisal. He also shared some good ideas that made the finished product even more desirable. As work began, and even through the process, he checked very frequently and held the workers to task when their work wasn't up to his standards. We were very, very pleased with his work and would be happy to use Clear Creak Home Improvements again.

Unfortunately couldn't afford this project currently, but when I can will use his company

We the customer had picked out all of the tile we wanted, but did not make sure the source had ample supplies, so the contractor went out of his way to come up with the tile scheme we wanted. That also caused delays because they had to find order or go get it and then install. They hired a maid service to help clean up the mess. Gutting and redoing takes a while, so be prepared for a mess. The finished bathroom far exceeds our expectations. Very pleased.

Working with Kevin and his crew was amazing. I am in a wheelchair and needed the bathroom door widened to be able to use it. I also had asked that he redid our shower because it was a bath and I wanted a walk in shower. I was amazed at his thought process through the whole thing. He helped me figure out what size tile was correct for the flooring in the shower so I would not slip, he looked for seats, grab bars, shower pans before I even had thought about it. The shower pan I got did have a small bump to it, but he created a ramp out of tile to make it walk in. The ramp is amazing and looks great! After the toilet was installed he noticed it was quite a narrow space, and looked and measured before even calling me so we could figure out what was best. He got his plumber out very fast to fix it so I had enough space. Another thing he did was look at the switches and if we could lower them. This is something I hadn't even thought of, but he knew exactly what needed to be done to lower them. Making things accessible is something most people don't think of when they are doing the job and it is left up to the customer to explain what is needed, but Kevin impressed me with his ability to know what was needed before I even mentioned it.

They installed granite counter tops in the kitchen and in the brand new bathroom. The people were very nice and everything looks great. They discovered that the piece of granite they were going to use in the kitchen was not large enough. So, they looked until they found granite large enough and almost exact same color.

Everything went well. The cabinets were custom made and fit perfectly. I told them I wanted a single sink vanity on one side of the wall and another one on the other wall with both meeting in a L shape in the corner of the room. They put granite counter tops on and. The wood is very nice and the drawers fit very well and slide open and closed very smoothly.

They were very professional, very friendly, and very reasonably priced. They had to undo a lot of unsafe electrical wiring and re-do it all. They had to move the electrical box to the outside and install a lightning arrestor. They put in all of the electrical work in the new bathroom; installed fire alarms in all the bedrooms; and installed some updated outlets.

Kevin truly rescued our kitchen renovation. We called Kevin in to assist with a poorly ½ completed kitchen renovation that was the result of a nightmare 6 month project with another contractor. When it was decided the current kitchen was not worth saving, same opinion as a few other contractors, Kevin worked with us to provide our dream kitchen and on our budget. Clear Creek Home Improvements delivered new cabinets, custom trim and stain, electrical work for under cabinet lighting. They were able to successfully remove and reuse the granite from the previous renovation but fixed it so it was cut and installed correctly. Re-tiled the floor where needed and completed our full tile backslash. Kevin and his team also re-textured the wall where the previous contractor put unnecessary holes and helped us paint the ceiling to match the rest of the house. Kevin was able to successfully deliver everything we asked for in a matter of weeks. We are extremely happy with the quality of the final product and love our kitchen. Kevin was always on time, responsive to emails or calls, and very focused on providing us with not only a quality kitchen but the kitchen we wanted. I would highly recommend using Kevin and his team. We would use Clear Creek Home Improvements again but have been transferred to another city. The Realtor stated that the look and quality of the kitchen added significant value to the house and is really going to sell the house for us.

I told Kevin how I envisioned the new bathroom and he and his crew made it happen. It's even better than I envisioned it. They put in granite countertops and ceramic tiles on the floor and in the shower. He makes sure that everything is done well. He was not completely satisfied with how the drain looked in the new shower so he had it taken out and re-done. Anything that was not up to his standards was redone until he felt it was right...and he made sure that I was satisfied, too. He had to return 3 tubs that was either cracked or leaked before getting one that was good...but he kept after it until it was right. The closet is a dream. It is so large and he had drawers built in the closet and double row clothes rods, and shelves. It's just more than I had even hoped for. In the kitchen they put in a new porcelain floor, new granite countertops, a new stovetop, and new stainless steel sink. It is just beautiful. They made sure that the floor was level. Kevin put the sealant on himself and came back a couple of times to re-do the sealant and make sure he was satisfied with it. Last, but not least, they painted the exterior of the house. It looks great. They were able to match the color of the garage doors for the wood shingles on the sides of the house pretty close. They did a very good job and cleaned up everything when they were through. Kevin is a very nice person and is very easy to talk to and work with. I will definitely call him for any other home improvement projects I have done.

My husband and I where very pleased with the work done. They had to take down the back fence so the cement truck could get in the backyard, when they replaced the 2 sections and the post, they replaced it better than new.... He gave us exactly what we wanted, which included 2 fans with lights, an additional electrical outlet for some lights, and just an overall great place to sit to enjoy the outdoors. Thank you Kevin and your team. We will call again. ,

See the above note....never started.......

He wanted to give me all of the information over the phone. I didn't want to do an over the phone quote. He kept calling and I just was not comfortable. I wanted someone to come out and look at it and tell me, yes I can do this or no I can't. He just seemed very busy and our schedules just didn't mesh. He was not easy to deal with.

He was punctual, courteous, and professional. His estimate was in line with the other contractors and ultimately the decision was made to go with another who was using local business to supply the parts. I later found out that he would have used the same local door company, but we did not know that at the time of our decision.

The workmanship was superior. The customer service was great. They were reasonably prices and keep everything on budget and schedule. They were very flexible with design changes during the remodel. We have and will continue to recommend Clear Creek and will be using them again. They have done several projects for our family members as well.

I decided not to use their service. I asked them to make the estimate including the carpentry work and when I asked him to separate the estimate on the carpentry work, he said no.I would probably not consider using their services in the future.

After damaging the car in the garage, I was determined to get an estimate for removing the center posts in the two-car garage. I had several phone conversations, and e-mail exchanges with Mr Gwyn, including pictures and dimension of the garage. After about a week of being unable to reconcile our schedules (I couldn't meet him on a weekday), he said he was going to refer me to a man from the adjacent town. I couldn't tell if the man was going to do the assessment for him or if he was going to do the contracting himself. I'll never know, because no called or stopped by after that. His referral/assistant may have left him hanging, but it's his responsibility. He may be a good contractor or a poor one, again I don't know. I have worked in customer service for over 25 years and most people have learned, not returning a call is the number two complaint and death to a business if it continues.