Clear Creek Home Improvements is a locally owned Fort Worth remodeling & general contracting company. Please email me at clearcreek03@gmail.com. We specialize in full remodeling projects, whether it may be room additions, a full kitchen remodel, a full bathroom remodel, porch cover or building a new garage. We also offer commercial finish-outs. We know the importance of quality workmanship and the attention to detail. We are not perfect but we strive for perfection. We would be happy to meet with you to discuss the particulars of your project or projects. Thank you for your support! Have received the Super service award 2018, 2019, 2020, 2021 and 2022
Their price was a little high, he's a little bit slow at the time that I was to get my bid but he's been very professional.
Description of Work: I got a bid from Clear Creek Home Improvements for patio and cover.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
Response from Clear Creek Home Improvements
Yes I was slow compared to her standards. I told her in the beginning when I went to her house that I was running about 10 days out on estimates. She said she was fine with that. She said “It has been this way for a long time so I am in no hurry” I meet with her on 4- 19th. I had her sketch on 4- 26th. Estimate for pocket door on 4-30. I sent her the estimate on 5-1. We were in constant communication throughout the process until I sent her the estimate. Then I did not hear from her anymore. I had to email her and ask if she indeed received the estimate. I quoted her a very nice screened in porch that was made out of aluminum. So was my bid high? Yes it was, but it was right in line with industry standards for the job to be done. I don’t cut corners or skimp on materials and always pull permits. Here is the deal. I am very good at what I do and my company is in high demand. I am doing everything I can to stay caught up. I gave her the bid in the time frame I said I would. I am sorry it did not work out. Kevn Gwyn Owner Clear Creek Home Improvements
Darin D.
05/2013
5.0
remodeling
+ -1 more
I had bought a foreclosure and needed some things done before I could move in. I was doing a WellsFargo 203k loan. I got 3 estimates from approved contractors. I was very impressed by Kevin, the only reason I did not choose to go with him was because the company I went with was very experienced in the 203k loan and the paperwork involved. I would not hesitate to call him for future projects.
Description of Work: Replaced all exterior doors, exterior painting, removed an exterior door and bricked up, rehabbed pool, and a few other odds and ends.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17,000
Response from Clear Creek Home Improvements
.
Brad G.
04/2013
1.0
custom cabinets, remodeling
+ 0 more
Emailed then called. He emailed me back and said he was busy and would get someone out and/or call me in the next day or two. Never happened. As this is very common nowadays I have a new policy of not working to give companies my money. The sad part is that while it wasn't a huge amount of work, once our house is sold we are building a new one and need good companies to do so. If you can't follow through for the small stuff how am I supposed to trust someone for the big jobs? Moving on to the next company.
Description of Work: Was needing some cabinets/vanity build for a powder bath, a framed mirror and probably a few cabinet doors for the kitchen.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
2.0
punctuality
1.0
Response from Clear Creek Home Improvements
Member, I am sorry you feel this and had this experience with my company. I would be more than happy to work with you, I was just extremely busy the few days while we were in communication. As you can see from the email chain below, I did my very best to keep in communication with the member as best as I could. I wish you the best on your search for a contractor, and if I can help in anyway please do not hesitate to contact me. From: Kevin Gwyn [mailto:clearcreek03@gmail.com] Sent: Tuesday, April 9th. 2013 10:49 AM To: [member name removed] Subject: RE: Angie's List member requests contact from your company Wednesday at 10:00 will work let me know Kevin Gwyn From: [member name removed] Sent: Tuesday, April 09, 2013 7:59 AM To: Kevin Gwyn Subject: RE: Angie's List member requests contact from your company 409 oak bluff ct, ft worth, 76108 Just give me a time. Brad On Apr 9, 2013 6:48 AM, "Kevin Gwyn" wrote: Hello [member name removed], Where do you live and I will see if I can get someone out there today or tomorrow. Kevin Gwyn From: [member name removed] Sent: Monday, April 08, 2013 8:01 PM To: Kevin Gwyn Subject: Re: Angie's List member requests contact from your company Lower cabinet, granite top, sink, we have a faucet... currently a white pedestal sink. Need a mirror with frame. Cabinet will need to be about 38-42"... 18" deep but can come out a few inches in the middle. Mirror, framed, would need to be about 36-38" wide. I have some painters that need to come back and finish some detail work and will match current stain of trim and cabinets already in the bathroom. [member name removed] On Mon, Apr 8, 2013 at 7:57 PM, Kevin Gwyn wrote: I am going to have to call you tomorrow. When you say vanity are you needing New vanity New countertop New faucet New mirror New paint or stain for vanity? From: [member name removed] Sent: Monday, April 08, 2013 4:24 PM To: Kevin Gwyn Subject: Re: Angie's List member requests contact from your company No problem, I understand. Feel free to call me later this evening if you need to as well. [member name removed] On Mon, Apr 8, 2013 at 4:16 PM, Kevin Gwyn wrote: Yes sir Brad I did get your message I've just been extremely busy today I have you on my list to call thank you Kevin Gwyn Clear Creek Home Improvements sent from the Now Network Sprint
RANDALL T.
03/2013
5.0
woodworking
+ -1 more
Kevin was very responsive to my first inquiry and came out very soon to give me an estimate. After meeting him and speaking with him in person about the job, I felt very confident in his work and decided to hire Clear Creek to do the job. There was an entryway between our kitchen and formal dining room that we wanted to close in, as well as add doors to the room to make it a formal office. The job took approximately a week, and I couldn't have been happier. They paid very close attention to detail, and everything exceeded my expectations. The communication I had with Kevin and the other guys was great, and all my questions were answered with no problems. The workers were polite, and left my space clean each day they left. The work speaks for itself, as you cannot even tell there used to be a doorway in the middle of the wall, and the trim/molding work is seamless. I will hire this company for any future home improvements!
Description of Work: Drywall Trim Doors Paint Remodeling Kitchen & bathrooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Bryn M.
02/2013
5.0
remodeling
+ -1 more
I contacted Clear Creek through Angie's List and received an email reply from Kevin within hours. Kevin was extremely flexible with our schedule and agreed to an appointment at my house early Saturday morning in order to accomodate my schedule. His quote was prompt and fair. He also spent a great deal of time explaining what was involved in the remodel and how long the job would take. Since he was already at our house we took the liberaty of getting his opinion on a number of other nagging projects around the house. He was very patient and never rushed us. I really appreciated Kevin's professionalism. We ultimately selcted another contractor based solely on price. The contractor we selected will take significantly longer than the very efficient time frame we received from Kevin, who was going to subcontract out much of the labor. However, since we were not in a hurry we went with the cheaper quote.
Description of Work: The project involded adding a wall containing french doors to the formal living room and adding a ceiling fan to the room.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Clear Creek Home Improvements
Thank you for the kind words you too were a joy to speak with. In this day and age you cannot compete with a one man show. I know I used to be the one man show! Good luck with your project!
This is the second time we've used Clear Creek Home Improvements and the job went very well. My expectations were once again exceeded. I had doubts that my back patio could be fixed with all the years of problems I've had with flooding and just basically falling apart, but Kevan had the knowledge and experience to handle the situation. The job was completed on time and at the price quoted. Everyone was professional, friendly and always kept the job clean. We are so happy with our new patio, new patio doors, new electrical wiring and a new sun room. We highly recommend Clear Creek for any remodeling job. We were so confident in Clear Creek we didn't look any where else for other bids and have other jobs lined up for him in the future.
Description of Work: Overhaul patio and sunroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17,000
Sandra R.
01/2013
1.0
remodeling
+ -1 more
I contacted Clear Creek about my gables and posts out front and when he was going to be in the area he did not have my phone number or address on him to contact me. After I sent him pictures of what was needed to be replaced I never heard from him.
Description of Work: I contacted Clear Creek about my gables and posts out front and when he was going to be in the area he did not have my phone number or address on him to contact me. After I sent him pictures of what was needed to be replaced I never heard from him.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Clear Creek Home Improvements
I don't understand why this lady is saying what she is saying. I did everything I could with the information that I had. Read the email thread yourself. -----Original Message----- From: Kevin Gwyn [mailto:clearcreek03@gmail.com] Sent: Sunday, November 18, 2012 2:17 PM To: ******* Subject: RE: Form Submitted: Website Reply | Clear Creek Home Improvements Hello Member, I am resending this since I have not heard from you. -----Original Message----- From: clearcreek03@gmail.com Sent: Friday, November 16, 2012 8:29 AM To: ***** Subject: Form Submitted: Website Reply | Clear Creek Home Improvements Here is your estimate Member, I really need to come by and look. I need your address. I have another appointment on 11/18 I could stop by then. Let me know Kevin -----Original Message----- From: Kevin Gwyn [mailto:clearcreek03@gmail.com] Sent: Tuesday, November 13, 2012 4:40 PM To: ****** Subject: RE: Form Submitted: Website Reply | Clear Creek Home Improvements What is your address ? I am heading that way this morning Kevin Gwyn -----Original Message----- From: Kevin Gwyn [mailto:clearcreek03@gmail.com] Sent: Sunday, November 11, 2012 8:15 PM To: ***** Subject: RE: Form Submitted: Website Reply | Clear Creek Home Improvements Hello Member, I will have to come Tuesday morning, I have another appointment there. So I can make one trip Kevin Gwyn -----Original Message----- From:****** Sent: Friday, November 09, 2012 8:29 AM To: clearcreek03@gmail.com Subject: Form Submitted: Website Reply | Clear Creek Home Improvements Name: Member Phone: 9********* Comments: Gables on house.
Libby B.
01/2013
5.0
garage doors, remodeling, masonry, woodworking
+ 2 more
Clear Creek Home Improvements went above and beyond our request, taking care of a few smaller things without any additional cost added to the original bid. They believe in customer service and proved it to me by sending digital photos on a daily basis so I could see steps taken to repair our house. Kevin stayed in contact with me to completion of the project, as I was living out of state. I would definitely use Clear Creek Home Improvements again. I was sold on Clear Creek due to the following: quick response, very reasonable bid and reviews of satisfied customers.
Description of Work: I had the unfortunate experience of being notified that someone ran their car into my house, causing $11,000 worth of damage. I live out of state and the house is tenant occupied. However, the good news is that Clear Creek Home Improvements was there to fix the problem. making our house look like new, including re-bricking the front of our house, repairing framing support and installing a new garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Michael R.
01/2013
5.0
woodworking
+ -1 more
While I ended up not moving forward with the washer /dryer purchase and ultimately not needing the cabinet work, I had great communication with Kevin. Shortly after contacting Clear Creek via Angie's List I had received a reply to my request and we had quickly worked out the details and had scheduled to do the work just a couple days later. Like everyone else, I've had mixed experiences with certain companies that I have worked with on Angie's List, however the next time that I need to get a quote / work done at my house I will definitely contact Kevin and Clear Creek Home Improvements.
Description of Work: I had contacted Clear Creek to assist with moving some cabinets in my laundry room to make room for a front loading washer / dryer.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David B.
12/2012
5.0
drywall, remodeling, home remodeling
+ 1 more
Kevin was great to work with. During the whole project, he would give me updates or discuss different options over the phone, by email, and through text. I really appreciated his instant communication. He's very professional and I would definitely hire him again. From the moment we purchased the house, we knew we wanted to make changes, especially knocking down walls. Kevin and I talked over the phone and before our scheduled appointment, I emailed him photos of the wall we wanted to take out and a short list of other projects we were considering. When we met for the first time, Kevin was incredibly professional. Right away, he started measuring and sketching the wall and taking notes of the surrounding rooms. Since it was a load-bearing wall, he also got into the attic to make sure of his estimates. After he we discussed the work for the walls, we talked about several other projects we were thinking of doing ourselves. He was very nice and took the time to answer all my questions. He even offered advice on little fixes to the new house that we hadn't even considered! He's very aware and I felt confident I could trust him and his judgement. After a day or two, he gave us the estimate for the project, which landed perfectly in the price range we were expecting. He provided an itemized estimate with insurance notes and an overview of the project. Again, very professional. He pulled a permit from the city, and after about a week was able to start the project. It went super quickly. Kevin stopped by the project a few times, but his right-hand man, Zack managed the project. Zack was very nice and easy to talk to. I completely trusted him to do a great job, and he proved himself, doing quick, stellar work. The project timeline was probably about 3-4 days. It could have been quicker but they had to move a few electrical outlets, rewire them, and get them inspected by the city which added a few days. We payed with credit card, about 50% before the work had started and the other half after the work was completed. They put put a nice case on the opening as well and it looks GREAT! The house is so much more open now! Kevin, Zach and Clear Creek Remodeling are wonderful! I will recommend them to anyone who needs any remodeling work done.
Description of Work: Knocked out 2 walls: a load-bearing wall (8ft section) and expanded an existing wall opening from 6ft to 8ft.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Jeannie J.
12/2012
1.0
remodeling
+ -1 more
Emailed the company and got a quick response. Set up an appointment time for a consultation, raced home from work that day to have nobody show up OR call to tell me they were NOT showing up.
Description of Work: No services performed since the company did not show up for the scheduled initial consultation.
Rating Category
Rating out of 5
responsiveness
4.0
Response from Clear Creek Home Improvements
First of all I want to say to Member that I am very sorry for not calling you back. Below is the email thread, as you can see below she did not have to race home. We had a time set aside that was not set in stone. It is very unfortunate that I missed this opportunity. I did in fact forget to call her. When I got to my job Wednesday morning I discovered a problem that needed my immediate attention and it lasted all day. I had a Cabinet job I was trying to finish up and there was a mistake on one of the cabinets. If I did not get it fixed immediately then I would have not been done before Friday. That was most important. One thing I try to do is get pictures. I requested pictures from her because I felt I could give her a good idea on the price of the job. This process works very well for me. It saves time and gas. This in turn allows me to pass that savings on to my clientele. She never sent me the pictures I requested. Wednesday I think I can do Kevin Gwyn From: Member Sent: Sunday, December 16, 2012 6:39 PM To: Kevin Gwyn Subject: RE: Form Submitted: Website Reply | Clear Creek Home Improvements No Tuesday isn’t good. But Wed. would be. I get home from work around 4:30. Sent from my Samsung Epic™ 4G Kevin Gwyn wrote: Very sorry, In my mind I was waiting for some pictures from you. You can text them to me if you like. I could stop by anytime after 12.00 Tuesday. Will that work for you? Kevin Gwyn
alan N.
12/2012
5.0
custom cabinets, custom furniture, remodeling, interior painters, home remodeling, woodworking
+ 4 more
From the date he made the appointment until the day he left, he texted or called me daily for updates as the project began.
Description of Work: Kevin was very prompt in responding to my request. Provided a quote within a reasonable amount of time. and completed the project as directed. Even with a few extras requested, he didn't bat and eye and made changes in a very positive manner. I would suggest for you not to use him, so I could use him at my call, but if you don't you are losing out on a very nice man and a company that knows how to perform. They completed, the cabinets in all 4 baths, 2 custom entertainment areas and a complete laundry overhaul and a platform for the entertainment theater room. As well stain and paint as directed..
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,500
Kevin & Nanci S.
12/2012
5.0
remodeling, home remodeling
+ 0 more
We had Clear Creek Home Improvements remodel our master bathroom in December of 2012. They did a great job and built us a beautiful bathroom. A few months after the job was complete we noticed a small hairline crack in one of the sinks. We finally got around to contacting Kevin at CCHI in November 2012. Kevin came right out to take a look and said he would replace the sink at no cost to us. Kevin is great to work with and does beautiful work. We will definitely consider using Clear Creek Home Improvements if we ever have a need again.
Description of Work: Remodel of master bathroom and family room. Installation of custom built-in entertainment center/display cabinet.
Work started somewhere around the 13th of August and completed around the 15th of September. All and all it went fairly smooth for a project of this size. Dealing with the city inspectors a real problem sometimes getting the scheduling connected. Would definitely plan on doing business after the first of the year again have a lot of other projects to do.
Description of Work: Added on a 20' 16' patio to the back of the house with roof line to match the existing roof. Wanted to make it look like it was part of the original house construction. Had the ceiling higher than normal so you did not feel like you were confined in the space. Corner post was a 12 x 12 ceder post. I had used Kevin and his crew recently for another job and they are great at what they do, true master builders. We had the concrete sanded down and stained to match the brick work that was done and to match the cedar post. They took out all of the existing wood siding that was left on the house and replaced it with matching brick. Now we have a true oasis and a place that we can truly enjoy. Every time there were any issues, Kevin was there to take care of the situation and work never stopped. Kevin was very professional and thorough and handled any concerns that I had during the job.
Description of Work: Retail store remodel that involved turning a counter into a wine tasting bar, including adding a tiled counter and staining the wood to match the rest of the store.
Kevin laid out everything before starting the job so we knew exactly what was going to happen and what it was going to cost us and when we needed to pay for things. I knew what I could expect of Kevin and I knew what was needed of me. I was always able to get Kevin on the phone for questions or I could leave him a message and he would call me back within a few minutes. The crews showed up when they were scheduled to be here The framing got done on time the doors went in The bricks were completed on time The drywall and painting turned out great matched exactly all the existing colors and textures I would say that the crew that Kevin has and working with him made the whole job a great experience The framers, the brick layers painters are all true artists When they all finished and the job was done the site was cleaned up and you would not have known that there was ever any construction. We are extremely happy with the way the project turned out the quality and overall look of the finished product far exceeds anything that we could have imagined. We are really thankful that we found such a good contractor to work with us.
Description of Work: We took out some windows at the back of our house and had them replaced with three large French Doors. Framing around the door area. Relocated electrical plug. Install new door locks Had all the wood siding around the porch area taken off and replaced with brick to match the house as close as possible. They did some drywall inside and painting. Had electrical plug moved to the outside on the bricks
We interviewed three contractors and Clear Creek had the most thorough bid and was very customer service oriented. They met with us to look at the project and were very professional. We had a basic idea of what we wanted and they helped tweak the design to maximize the our budget and get the best finished product. We worked through a bank to finance the project through a construction loan. They worked wth the bank to become an approved contractor. They did a great job working with the City in obtaining all the permits, getting through the inspections and getting the final green tag. They were available to meet to sign documents and made all required submittl on time. Most importantly they kept within scope, schedule and budget. The project took approximately three weeks. The different trades were in and out as scheduled and very professional. Our house was built in the 70's so it comes with some quirks and they worked through it with a good attitude. They always kept us up to date on what was going on that day and what will be happening for the next few days. When we had to make a few design adjustments during construction, they did it seamlessly. My sister was home watching my son and she felt very comfortable with the workers. They finished up on time and handled the final punch list with no problems. They take great pride in their work and professionalism. They are very conscience of the budget and when there were opportunities to save money and/or enhance the design with in the budget, they will talk with us about it. They don't treat you like just a checkbook. They become personally invested in your project and understand the importance and your financial and emotional investment you are making in your home. They have worked a spot into our network and "circle of trust" and developed a long term relationship with us. They made things so seamless and not stressful which is great since I was pregnant during the construction. We are really enjoying our conversion. We have so much more room to expand and organize for our new baby. As a pregnant mom in the heat of the summer, I appreciate the extra storage and the ability to sleep in an super cold room without freezing out the rest of the family and thus not having a super huge electric bill. I have and will recommend this builder over and over. We have at least three more projects that need to be done and we will definitely hire Clear Creek, once the money tree grows some more money leaves.
Description of Work: We are expecting another chiId and needed to expand to a fourth bedroom. We have 2 large attached garages and have the opportunity to convert one of the garages to a bedroom, large closet and utility/mudroom. The final product was a large bedroom, a utility mudroom, a large closet with built in shelves, a separate AC system for that area and a new, larger water heater. We also have a few pieces of the cedar siding that needed repair and painted that was done as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$27,000
Brian S.
08/2012
5.0
remodeling
+ -1 more
Could not have had a better experience. Kevin and crew showed up early and completed the job early. The work quality was outstanding. Everyone was courteous and even helped move our furniture back into the living room!
Description of Work: Kevin and his crew did an excellent job repairing the ceiling in our living room and repainting the ceiling, walls, and trim in the living room. Kevin also personally corrected some trim work in our kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
kimberly P.
08/2012
5.0
custom cabinets, contractors, woodworking
+ 1 more
Kevin worked miracles, now, I have a huge (16' x 12') custom designed wall unit! Without making this a long story, the man I hired to construct and install the unit walked out before he finished; what he left behind was poorly constructed and riddled with short cuts. I hired Kevin to finish it, correct the mistakes and improve the quality workmanship. Kevin was great, he agreed to finish it and correct the problems. Kevin is a professional. His workmanship changed the entire character of ?he structure. I left a message when I first contacted Kevin, he got back to me right away. We set a time for him to come look at the project, he was on time and took some measurements and the next day I had a bid. He thought he would finish in a day, but he ran into shortcuts and needed wood to correct the problem. There was more work not included in the first bid, and the next day I had a bid on Phase II which could not be completed until the and the panels were painted. This also included installing a bio-fuel fireplace. Finally Phase III was correcting the installation of a sliding door. He did a great job again. He even made a special trip to do an small extra job even though he was busy and leaving for vacation the next day. Kevin is dependable. He does a great job. He is fair.
Description of Work: Kevin worked miracles, now, I have a huge (16' x 12') custom designed wall unit! Without making this a long story, the man I hired to construct and install the unit walked out before he finished; what he left behind was poorly constructed and riddled with short cuts. I hired Kevin to finish it, correct the mistakes and improve the quality workmanship. Kevin was great, he agreed to finish it and correct the problems. Kevin is a professional. His workmanship changed the entire character of †he structure. I left a message when I first contacted Kevin, he got back to me right away. We set a time for him to come look at the project, he was on time and took some measurements and the next day I had a bid. He thought he would finish in a day, but he ran into shortcuts and needed wood to correct the problem. There was more work not included in the first bid, and the next day I had a bid on Phase II which could not be completed until the and the panels were painted. This also included installing a bio-fuel fireplace. Finally Phase III was correcting the installation of a sliding door. He did a great job again. He even made a special trip to do an small extra job even though he was busy and leaving for vacation the next day. Kevin is dependable. He does a great job. He is fair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,900
Lori M.
08/2012
5.0
doors, drywall, remodeling, home remodeling
+ 2 more
It went fantastic. Kevin arrived on time to start the jobs and was there every day until completion.
Description of Work: We have used Clear Creek for 3 projects now. Each time he has completed on time (except for factors out of his control on one job) and performed flawlessly. We normally do this type of work ourselves, so we are very hard to please. Clear Creek always does a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Roxanne W.
07/2012
3.0
house painters, remodeling, home remodeling
+ 1 more
It didn’t work out very well. I asked him for an itemized list of all the projects and he told me he was not going to provide me the breakdown or the cost rate sheet because it would probably eliminate him from the competition. He told me he would withdraw his offer. I was disappointed he wouldn’t give me the breakdown. I told him everything I wanted done but I couldn’t afford to do it all right now and I wanted to pick and choose what I wanted to do now. He was very friendly when he came out but we had to reschedule a couple times because he wasn’t able to make the first couple appointments. When he finally did come, he was on time. He wasn’t going to be able to start right away because he had other work to do. I won’t use him if he can’t give me the right pricing.
Description of Work: I got an estimate from Clear Creek Home Improvements. I wanted him to paint the exterior of the house, install interior and exterior doors, retile our rec room, put a backsplash in our kitchen, and just some general remodeling.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
5.0
$11,200
Response from Clear Creek Home Improvements
Hello Angie's list members! This member was a very nice lady it was a pleasure meeting her. I spent approximately an hour to an hour and a half over at her house taking notes and sketches. She had a lot of work that needed to be done. At the time I had two other jobs going on so I did have to reschedule our appointment twice. I did notify her ahead of time both times. I want to explain something, she made a comment that that I didn't want to break down my estimate because it would eliminate me from the competition when in fact what I said was "I also do not like disclosing my estimating techniques to the competition.” Big difference! I would also add after I withdrew my estimate, I did in fact go ahead and send her an itemized bid sheet. I also wished her all the luck in finding a contractor who will do that for you. I know there are some out there. All in all I would say my experience with Roxanne was very professional and I really enjoyed meeting her I wish I we could have done business.
Stephen W.
07/2012
4.0
remodeling
+ -1 more
Mr. Gwyn and I were never able to connect for a home visit for him to gather info to make a proposal for my home remodeling project. I rescheduled once due to illness. He cancelled an appointment when he was unable to reach me by telephone to confirm, and later he cancelled a second time due to an injury and never called me back to make yet another apointment. I selected another contractor for the job.
Description of Work: Asked for bid/proposal for home remodeling project.
Rating Category
Rating out of 5
responsiveness
4.0
Response from Clear Creek Home Improvements
I had an appointment with the customer on Saturday morning 6-16. I drove out to Burleson to a 9:00 appointment that finished early. I began calling the customer when I realized I was going to be early. He never answered his phone. I drove all the way to I 30 and Fielder road hoping he would call me. He did not. Could not go to his house because I did not have his address with me (I thought I did ... that was my mistake). When he finally called me back I was in Azle on my way to Springtown for my next appointment. I did get hurt working on a job in Highland village which messed up my schedule for the whole week. I did call him back to reschedule but he never returned my call. What are you suppose to do? My apologies.
Betty B.
07/2012
5.0
remodeling, woodworking
+ 0 more
Overall, I am satisfied with the job done by Clear Creek Home Improvement. Quick response to my call, arrival of worker on time, good job done on my garage and attic ladder. Very pleased with the job and would use this company again.
Description of Work: Kevin Gwyn came promptly after I called and gave me an estimate. When I decided to go ahead he sent his assistant to do the job on my garage, paint each side of the garage door, replace a portion of damaged wall and replace the attic ladder. I was very satisfied with the job. The price was a bit high but I had to have the job done and agreed to the price. I would use this company again.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$651
Karen F.
05/2012
5.0
remodeling, sunrooms
+ 0 more
The job was exceptional. Kevin answers calls promptly and was very attentive to detail throughout the remodel. He was organized and all off the workers he contracted through were extremely professional and attentive to detail. They worked long hours to complete any requests we had and the workmanship was above our expectations. We would definitely recommend Clear Creek highly and use his services again on our next home improvement project.
Description of Work: We had a patio cover built with two electrical fans and six can lights installed, a patio light installed, gutters on patio, garage doors caulked and painted, and metal framing around the fence line as requested by us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Kenneth C.
05/2012
1.0
remodeling
+ -1 more
If you want a serious contractor - find someone else.
Description of Work: In preparation for purchasing a new home, I asked this contractor to place a bid on a master bathroom remodeling and attic space development. We made an appointment to meet at the house and the contractor showed up on time. After about 30 minutes he left and said he would contact me about the work. The next day the contractor called me to say the project "scared" him. He didn't explain beyond that, just said he couldn't do it.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Clear Creek Home Improvements
My appointment was at 10:00 am and I showed up 10 minutes early. Little did I know that he had scheduled 5 to 6 contractors that also showed up within 30 minutes I was very professional and I did explain why I chose to back out. What bothered me the most is he would not walk around with me and talk about the various obstacles that were present with what he wanted to do. I let him know that night that the job scared me. maybe a pour choice of words. The job was too big for me to take on at that time and too much involved. I was just being honest with the gentleman and taken myself out of the loop so he could concentrate on the other contractors. I know when to say when. I thought I was doing him a favor This F he has given me is not warranted nor accurate
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Service Categories
General Remodeling,
Finished Carpentry and Woodworking,
Kitchen and Bath Remodeling,
Interior Painting,
Drywall,
Ceramic Tile,
Cabinet Making,
Countertops and Backsplashes,
Unfinished Carpentry,
Doors,
Flooring Sales and Installation,
Lighting
FAQ
Clear Creek Home Improvements is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Clear Creek Home Improvements accepts the following forms of payment: Check
Yes, Clear Creek Home Improvements offers free project estimates.
No, Clear Creek Home Improvements does not offer eco-friendly accreditations.
Yes, Clear Creek Home Improvements offers a 5% senior discount.
No, Clear Creek Home Improvements does not offer emergency services.
Yes, Clear Creek Home Improvements offers warranties.
Clear Creek Home Improvements offers the following services: Remodeling, additions, windows, doors, remodeling kitchen bathroom, media rooms, arbors, decks & pergolas.