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Paul&Rubio Lawn Maintenance

Lawn and Yard Work, Landscaping, Mulch and Topsoil,

About us

We are a full service lawn maintenance provider that strives for personal relationships, not just clients. I am a co-owner of Stenson Landscaping, Inc. I created and established Stenson Landscaping's presence on Angie's List but am in a position to focus on my own endeavor and bring a customer service level that most are not accustomed to experiencing.

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

(1) Drainage solutions - french drains, downspout attachments, grade work, (2) Full service lawn maintenance - residential & commercial, (3) Fertilization, (4) Full serviced irrigation - repair & installation, (5) Tree service - pruning, removal & planting, (6) Flagstone patios & walkways, (7) Drainage solutions - french drains, downspout attachments, grade work, (8) Fence & deck installation / repair - pressure wash fence, decks, concrete patios, stain.

Services we don't offer

If you're not sure, please just give me a call and we can talk about it. Thank you.

Amenities

Free Estimates
Yes
Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.49 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
0%
3
0%
2
0%
1
22%


Rating CategoryRating out of 5
quality
4.5
value
4.8
professionalism
4.4
responsiveness
4.4
punctuality
4.4
Showing 1-9 of 9 reviews

Lisa G.
07/2015
1.0
lawn service
  + -1 more
I called twice. I left two voicemail messages. No returned calls.
Description of Work: Lawncare

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro

Prashant B.
02/2013
5.0
landscaping, leaf removal
  + 0 more
I like the way Paul and Rubio Lawn Maintenance does their survey and looks at the job. The way they outline the quote is good. The guys who come out are very friendly and explain what they are doing. I think generally they are a very good shop to work with. I would absolutely use them again and I am planning on calling them in the near future.
Description of Work: I used Paul & Rubio Lawn Maintenance. They installed French Drains and weeded some of my back yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Kimberly E.
09/2012
5.0
lawn service, landscaping
  + 0 more
After a working with Laura's Lawn Service a change was required. Pauland Rubio were referred to us by a long time friend/neighbor. We had a lawn that was overgrown and needing TLC. Pauland Rubio provided an estimate and performed the work in a very timely manner. My yard has never looked better due to the small details I would not have expected. In this instance you get what you pay for and they are so far worth every extra penny.
Description of Work: Mowing, edging, weed eating.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

RITA H.
06/2012
1.0
lawn service
  + -1 more
Dennis was very often unresponsive in returning phone calls and emails. I had to remind him on several occasions to trim my bushes. But the final straw in the whole deal was while I was on vacation away from my home for two weeks - I came home to a yard that was 1 1/2 foot tall and an email that stated that it was not profitable to come to my area any longer....no notice - nothing just an overgrown yard and a big beacon to every thief around that I was not home with an overgrown yard! Totally unprofessional and never would I ever hire him to do any type landscape or yard work for me ever again.
Description of Work: I hired Dennis to mow yard about a year ago - and have really had nothing but issues with him and his crew since I hired him. Dennis quoted me a price for a year contract to mow and do the maintenance to my yard. This included trimming all bushes, etc. He begged me several times to bear with him as he was using a new crew and he would get it all together.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Paul&Rubio Lawn Maintenance
It is amazing that whenever clients post a negative response they never find anything to say at all that we did right. I have had this acct. for a year and we did everything the client asked us to. Often, above and beyond what was in the original agreement and didn't charge extra for services. Let me state this fact from the beginning, this was an annual agreement and not a contract. If the client was so dissatisfied, why did they stay around for a year? They must have been happy or they would have found someone else and typed this report a long time ago. Yes, in the beginning we were starting a brand new crew and I did request from the client to "hang in there with us". I assumed everything was acceptable because they have been happy for a year. I was always responsive to the clients phone calls, texts & emails at my earliest convenience. Recently, we checked the logistics of a few accounts and determined that we were losing money just driving to their house to perform a service where we have no other clients in the area. Our intent was to notify these clients 30 days in advance but that fell through the cracks. I have apologized and asked what I could do to make it right. The clients response was to come mow their yard for them until they find someone else. I agreed to this and a bad report is what I get in return. That is alright, there are some people on this planet that you cannot make happy no matter how hard you try. She must have been pretty happy with the service to stick around for a year. ??? It is unfortunate that in spite of what has actually happened I know Angie's List will post this report and it will hurt my business. Angie's List should start another business to protect the contractor as well. A business to report clients that stiff contractors, are impossible to deal with, etc...... Once again, I apologize for any inconvenience that we have caused any of my clients but after a year of service I don't see how it warrants this kind of report. Dennis Dotson

Prashant B.
05/2012
5.0
landscaping, drain pipe, lawn service
  + 1 more
The team who worked on my property were really great guys . They knew exactly what needed to be done , did a great job in cleanup and keep me informed on the progress and next steps all the time . I want to make a special mention about Mikhael and John . They were the guys who were there for all the three job works and they really did a great job.
Description of Work: I needed to have a part of my backyard prepared for some new sod, test my sprinkler systems and convert my gutters to French Drains. Dennis came on a weekend and took estimates . Once we agreed on the price , he send his folks and got the job done to my satisfaction .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Marian E.
05/2012
5.0
landscaping, decks, lawn service
  + 1 more
Their staff is just extremely hard workers. They have actually done things they didn't have to do, like pick up my pots of flowers over at my old house and bring them to my new house. He was very fair in doing my deck at the old house. He really worked with us on the price and was very fair. He was outstanding with that because we couldn't get the other company to pay for it and do what they should have. He is a real Christian person and he doesn't just talk the talk, he walks the walk.
Description of Work: Paul & Rubio Lawn Maintenance is doing a lot of landscaping and they also re-did a deck for me that another company had done but they didn't do a good job on it. They cleaned up the beds, upgraded some things at my new house, are about to put in some new color, and fix some irrigation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

GREG H.
05/2012
5.0
lawn service, leaf removal, landscaping
  + 1 more
They are very professional. They got here when they told they would. They did everything they told they would and did the right job. I was very happy with their performance.
Description of Work: We have used Paul & Rubio Lawn Maintenance for our lawn service. They came out and did a big job with mowing, edging and trimming up of tunnel leaves we have in the yard. It was basically only maintenance we never had any other real work to be done. They actually did a quick mow three weeks before this and kind of clean up the yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Whitney H.
03/2012
5.0
landscaping, lawn service, mulch
  + 1 more
We had a great result from this landscaping professional. Our yard was transformed and looks better than we have ever seen it. The flowerbeds look amazing and when it needs some TLC again, we will definitely be calling them! Money well spent.
Description of Work: Typical grass cutting, tree & shrub trimming, weeding flower beds & replacing mulch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Mark S.
03/2012
5.0
landscaping, lawn service, lawn treatment, mulch
  + 2 more
I recently entered into an annual contractual agreement with Paul and Rubio Lawn Maintenance and I wanted to share my extremely pleasant experience. To my surprise, this company's focus on detail and quality of service was the best I have ever witnessed from a lawn service company. I have entrusted more than a dozen different service company's over the year's with my property's upkeep and I can honestly say that both the friendly communication and attitude, I experienced with Paul and Rubio was above and beyond what I was expecting to get; especially, when I also chose them based on their reasonable price when I compared different services.They are a one stop shop offering full lawn service at an attractive bundled rate. They hand pulled all of the weeds from my property, groomed, and fertilized my lawn. They have my neighbors taking notice and on my way to be recognized as the neighborhood's lawn of the month for the first time. The time they have returned to me to focus on other things is truly priceless. I wish this new and upcoming service company the very best. Mark Flower Mound Texas
Description of Work: Repaired property's numerous cracked stone borders Lawn mowing Flower bed weed removal Lawn treatment (fertilizer) enhancing yard color Trimmed all property bushes and hedges

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    P.O. Box 1562, Lake Dallas, TX 75065

    paulandrubio.com

    Service hours

    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 2:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Lawn and Yard Work,
    Landscaping,
    Mulch and Topsoil,
    Leaf Removal,
    Drain Pipe Installation,
    Lawn Fertilization & Treatment,
    Decks and Porches,
    Landscaping - Lighting,
    Pavers and Hardscaping,
    Property Management,
    Fountains,
    Landscaping - Lakefront

    FAQ

    Paul&Rubio Lawn Maintenance is currently rated 4.4 overall out of 5.

    Monday: 7:00 AM - 6:00 PM

    Tuesday: 7:00 AM - 6:00 PM

    Wednesday: 7:00 AM - 6:00 PM

    Thursday: 7:00 AM - 6:00 PM

    Friday: 7:00 AM - 6:00 PM

    Saturday: 8:00 AM - 2:00 PM

    Paul&Rubio Lawn Maintenance accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Paul&Rubio Lawn Maintenance offers free project estimates.
    Yes, Paul&Rubio Lawn Maintenance offers eco-friendly accreditations.
    No, Paul&Rubio Lawn Maintenance does not offer a senior discount.
    Yes, Paul&Rubio Lawn Maintenance offers emergency services.
    No, Paul&Rubio Lawn Maintenance does not offer warranties.
    Paul&Rubio Lawn Maintenance offers the following services: (1) Drainage solutions - french drains, downspout attachments, grade work, (2) Full service lawn maintenance - residential & commercial, (3) Fertilization, (4) Full serviced irrigation - repair & installation, (5) Tree service - pruning, removal & planting, (6) Flagstone patios & walkways, (7) Drainage solutions - french drains, downspout attachments, grade work, (8) Fence & deck installation / repair - pressure wash fence, decks, concrete patios, stain.
    If you're not sure, please just give me a call and we can talk about it. Thank you.

    Contact information

    P.O. Box 1562, Lake Dallas, TX 75065

    paulandrubio.com

    Service hours

    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 2:00 PM