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1.01 Reviews
Showing 1-1 of 1 reviews
Robert M.
04/2010
septic tank
 + -1 moreThey drove across the extablished yard and made large ruts up to 6 inches deep and 2-3 feet wide in the wet ground from the steet, approximattly 100 feet to the back of the house. They broke the sprinkler system in half a dozen places. The technician then calls me at work and tells me there will be no charge since "we made a few ruts in the yard". The damage caused is far more than the $350 pump out fee. I called and asked that the damage be repaired. The technician was very apologetic and told me he would take care of it. He called a landscaper who filled the ruts with fill dirt full of sand and rocks, not top soil. They have still not fixed the sprinkler system in-spite of several phone calls. Overall, they have not taken responsiblity for the damage casued and have ignored requests to repair the yard and sprinkler system. This after we expressed concern in advance for damage the truck may cause and after giving instructions to drive in the mulch bed away from the established lawn and sprinkler system.
Description of Work: We contacted the company for and overflowing septic tank that we found to be caused by an overflowing toilet. The technician recommended a septic pump out after his initial inspection. I asked him if this was really needed since the system is less than 18 months old. He said is was. I told him the ground was still very wet from recent rain, would the truck cause any problems on the yard. He said it would not. They arrived to pump the septic system while my wife was leaving for work. She further instructed them to drive the truck on the mulch bed to the side of the yard as the ground was still wet. They did not.
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Contact information
PO Box 729, La Vernia, TX 78121
www.envirowell.comLicensing
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Service Categories
Septic Systems,
Home Security Systems,
Water Filtration and Softening
FAQ
Envirowell Services is currently rated 1 overall out of 5.
No, Envirowell Services does not offer free project estimates.
No, Envirowell Services does not offer eco-friendly accreditations.
No, Envirowell Services does not offer a senior discount.
No, Envirowell Services does not offer emergency services.
No, Envirowell Services does not offer warranties.
Envirowell Services offers the following services: Installation, repair & maintenance for water system, residential & commercial systems, septic tanks, waste water systems & on site aerobic treatment for waste water disposal.
Contact information
PO Box 729, La Vernia, TX 78121
www.envirowell.com