The tubing part needed to be replaced. The technician immediately knew what to do, and replaced the part very quickly. I asked him to perform a quick inspection of the water heater and he did so at no extra charge. Super Plumber also replaced my very old water heater in 2013 and did an excellent job. They showed up the same day and had it fully installed, including a water heater stand and drain pipe to meet city code requirements. It has worked great, and the recent issue was minor. I could have fixed it myself, but wanted them to do a quick inspection anyway since it's a gas heater.
Description of Work: I had a water leak at the hot water tubing connection to the house piping system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$134
Denver A.
11/2015
5.0
plumbing
 + -1 more
unknown
Description of Work: Cleared clogged drain. Did a great job.
Rating Category
Rating out of 5
Yes, I recommend this pro
Major H.
09/2015
2.0
plumbing
 + -1 more
With almost all the toilets they replaced, they cut out the sheetrock wall behind them. We were not aware that would be necessary, and of course they did not replace the sheetrock. Were in a huge hurry to get paid, even before their work could be checked thoroughly. Said they could unstop the drain on a drinking fountain, but when attempted they said they could not complete the work. Accepted the job of replacing the flushing mechanism in a toilet, but when they came to that toilet then said it needed to be replaced instead. These tasks were included in the bid and they were paid that amount even though everything promised was not done.
Description of Work: Was supposed to go through all the rooms in our church that had plumbing and make sure all was functioning well. Asked to replace several old toilets with new tall toilets. Replaced several Sloan valves on toilets and urinals, but they are still not functioning correctly.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$3,000
RJ O.
06/2014
5.0
plumbing
 + -1 more
He game me a fever in doing that. He did an excellent job in replacing that, very friendly, same with the office staffs, he is prompt, and very professional. Overall, a straight A grade.
Description of Work: Plumbing Services: He had to replace the whole fosse outside.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Linney L.
12/2013
5.0
plumbing
 + -1 more
I walked out into the garage early morning and saw water all over the floor. I knew instantly that the old water heater finally gave out. Super Plumber arrived that morning and gave me a very reasonable estimate for installation of a new water heater. It also needed to be elevated off the floor to comply with city code, so some modifications to piping and vent were also required. The new water heater was installed the same day, and they did an excellent job!
Description of Work: Installed new water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,165
RJ O.
07/2013
5.0
plumbing
 + -1 more
Rusty came out. He assessed the job, got the parts, came back the next day. He fixed the leak. He did a very nice job. He was prompt and professional.
Description of Work: They repaired a leak in the bathtub drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Katheryn M.
03/2013
5.0
plumbing
 + -1 more
Another company wanted $2-3,000. The quality was good. I would call him again if I had a problem.
Description of Work: I used Super Plumber twice for plumbing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Katheryn M.
10/2012
5.0
plumbing
 + -1 more
He came when he said he would come and gave us an estimate of what it would cost. He finished within a few hours and that was it. We had no problems.
Description of Work: We hired him to cut out a supply valve that was leaking and put a new one in.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$186
Robert K.
05/2010
1.0
plumbing
 + -1 more
They did put in some new pipes but at a high cost. I also found that they did not replace where they had to tear into the Sheetrock. I was just left because the hole is behind the sink. I was not aware that it was there for a while and cold air was coming in. There have not been problems with the actual plumbing but between the price and damage they did, I would never go near them again.
Description of Work: I was having sewer line issues.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
punctuality
4.0
$4,300
david H.
10/2008
1.0
plumbing
 + -1 more
He had to come out twice. The first time he brought the wrong tools and he cut a pipe in two. He only had a 25 ft. snake. He had to come back again with the correct snake and charged me again. This turned out to be a $400 job.
Description of Work: They were supposed to unclog both sinks in the master bathroom.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$190
12/2005
1.0
plumbing
 + -1 more
Super Plumber did a horrible job trying to fix the pipes in my bathroom. They actually made it way worse than it was before. What really made me mad was they had the audacity to overcharge me . I felt it was just ridiculous, and the fact that they were very rude just made it an unpleasant experience. I will never use them again.
Description of Work: Super Plumber tried to fix plumbing in my bathroom.
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Service Categories
Plumbing
FAQ
Super Plumber Co is currently rated 3.6 overall out of 5.
No, Super Plumber Co does not offer free project estimates.
No, Super Plumber Co does not offer eco-friendly accreditations.
No, Super Plumber Co does not offer a senior discount.
No, Super Plumber Co does not offer emergency services.