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Good News Roofing

Roofing, Chimney Repair, Gutters,

About us

Call 512-630-1440. San Antonio and Austin Offices. We are full roof replacement Insurance specialist. Award winning company. Superior Service Award multiple years running. A+ BBB Rated.

Services we offer

Roofing, chimney repair, gutter cleaning,

Services we don't offer

Roof repair or leak inspections


Accepted payment methods

Check

Reviews

4.9112 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
3%
3
3%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 112 reviews

Barry B.
12/2023
5.0
roofing
  + -1 more
The team at Good News Roofing was diligent and professional from start to finish. They came highly recommended from a neighbor and they did not disappoint. The communication was timely and the work stayed on schedule. They were also a tremendous help in negotiating with the insurance company. Their advice helped me save thousands of dollars in out-of-pocket costs. I recommend them without any reservations.
Description of Work: Shingles, decking, remove skylights, install attic fan

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

J D.
10/2021
5.0
gutter cleaning, gutter repair, roofing
  + 1 more
If you're looking to replace your roof, please consider the services of Good News Roofing! Not only was the service utmost, but they have a project mgr who will keep you informed every step of the way! (SHE's terrific!!) Now I have a roof that will outlast me!! ;-) Thank you, Good News Roofing!!
Description of Work: Roof replacement; gutter install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Kenneth H.
03/2021
5.0
roofing
  + -1 more
Very informative of the process and options.. Great communication very professional. The roof looks great! The job crew arrived on time and completed the job in a timely manner with good clean-up afterwards. We would hire them again to do our roof. Very reliable, trustworthy and knowledgeable.
Description of Work: Roof installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve G.
10/2020
5.0
roofing
  + -1 more
As a homeowner it is always a challenge when it comes to filing an insurance claim. More times than not it means researching your policy to understand what your policy covers and even learning insurance terminology that we don’t necessarily hear every day. I experienced roof damage recently and rather than “patch” the damaged areas (as I had done in the past) I could see it was time to replace the roof completely. I contacted two roofers and as I expected I received two quotes for the same scope of work but with very different pricing. In short, I contacted “Good News Roofing” (Brook Vallejo). As a homeowner I expect a few things from contractors doing work for me; (1) Plain conversation (because I’m not a roofer) (2) Selection and (3) Personal commitment to see the job through to satisfactory completion. I fulfilled my insurance policy obligation and today have a beautiful, leak free, new green shingled roof (that’s what I wanted and that’s what I got). Good News Roofing was fair in their pricing, detailed in their explanation of the scope of work, stayed in contact with my claim specialist, delivered on time and completed on time. This roofing company is locally owned, dispatches friendly and knowledgeable crew members, performed a complete walk around when completed and moved their equipment and vehicles without any disruption to myself or neighbors. I strongly recommend “Good News Roofing” and that you take the time to discuss your roofing needs with Brook. She has demonstrated the things I look for in a contractor/builder. She had my trust as a homeowner soon after we had discussed my roofing needs.
Description of Work: Roof replace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kim P.
10/2017
5.0
roofing
  + -1 more
Steve responded immediately, looked at the roof and our insurance estimate. We agreed upon a price and set the date. He and his crew were there when they said they would be and completed the work when he said they would. Very professional. I would definitely recommend Good New Roofing for all roofing needs.
Description of Work: Replace my roof after a wind storm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,800

william M.
10/2017
5.0
roofing
  + -1 more
Perfect, I called Steve on Tuesday and he was there Wednesday morning as promised. Steve found the problem and corrected it quickly. Always pleased with the service, Steve is friendly and professional.
Description of Work: I needed to check the roof for water leaks.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary S.
06/2017
5.0
gutter cleaning, roofing
  + 0 more
Great! Steven is friendly and knowledgeable, he guided us through the whole process including the insurance. The crew was prompt and courteous, worked 12+ hours/day, finished our multi-level roof in 2 days. The cleanup was thorough, they even left my porch cleaner and neater than when they started. We have had several rains blow through in the last few days since the roof was replaced, checked for leaks in the attic, all is good. We highly recommend Goodd News Roofing
Description of Work: Roof replacement due to hail damage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerry S.
06/2017
5.0
roofing
  + -1 more
I highly recommend Good News Roofing. All the work was done on time, good workman ship and with good materials. Stephen and his crew were hard working, courteous and friendly. I would not hesitate to use them again.
Description of Work: I needed a new roof due to hail damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Coby S.
05/2017
5.0
roofing
  + -1 more
From beginning to end, we were extremely pleased and impressed with the professionalism of every member of the team. The work was top-notch, and extensive clean-up was performed.
Description of Work: After hail storms, needed roof replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Art C.
01/2017
5.0
roofing
  + -1 more
Very well. I am on a hill in the subdivision, thus many people see it and are impressed. They delivered as specified, with a short delay to order materials. I would not hesitate to use them again.
Description of Work: Re-Roofing

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Art C.
01/2017
5.0
roofing
  + -1 more
Exceptionally well. I was very pleased, both with the quality of the material and the workmanship.
Description of Work: New roof/hail damage.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John B.
12/2016
5.0
roofing
  + -1 more
Very well. Steve Burnham is a stand-up, professional, moral person. He was extremely responsive and answered every one of my calls by the next day. When he said he'd do something, he did it. When he said when it would be started or completed, he started it and completed it when he said he would. This is really impressive to me because most people I know who are also getting roof repairs done in this area had horror stories about the timeliness of the various other companies they dealt with and the broken promises of those other company salesmen/owners. Steve's work crew was awesome and respectful while on the job here and did a great job cleaning up after themselves. Their work was excellent. I have not had any problems with the roof since they repaired it Good News was not the cheapest roofer (but they were still on the lower end of the spectrum) , but they are more than worth the difference!
Description of Work: Good News replaced my roof after the big April 2016 hailstorm, including adding a new layer of plywood decking to reinforce the roof. Most of the roof was asphalt shingling. They also upgraded the flat portion of my roof from roll paper to modified bitum.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,500

Michael H.
02/2016
5.0
roofing
  + -1 more
The road to finding the right company to replace a roof is long and can be a challenge. We interviewed at least 8 companies. All had the pitch, most sounded legit. After the exhaustive list of roofers had visited our home, we choose Good News Roofing in Georgetown. The primary reason was a strong feeling of trust not only that Brady Keene, owner, and his team would do what they claimed but as important, they would be there after the install for any follow up issues. Many companies make the pitch. Good News was the one I believed. The company we trusted. Good News is a Texas-based, family owned and operated company that understands the competitive nature of the business as well as what it means to go the extra mile to make the engagement a success for both parties. The onsite team was courteous and on time each day working until dark. They were respectful of the property and cleaned up extremely well. Honestly, I could not even tell they had been here after the work was completed. The job was not an easy one but completed in just a little over two days. Post completion, Brady personally spent a couple hours reviewing the work. The work was first class and the roof looks great. Could not be happier with our choice. Cannot recommend Good News Roofing enough.
Description of Work: Replaced Roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,500

Brett S.
01/2016
5.0
roofing
  + -1 more
I could not be happier with this company. They went above and beyond. I was even sent texts with photos of the damage with before and after photos. I truly enjoyed doing business with a company that uses old fashion values such as honesty and integrity. You can use this company with confidence.
Description of Work: Roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Dean H.
07/2015
5.0
roofing
  + -1 more
Went on schedule in a timely matter and completed according to current roofing guidelines.
Description of Work: Installed and improved ridge vents tore off old shingles and replaced with new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Elaine V.
07/2015
3.0
roofing
  + -1 more
I called this morning to schedule a time for a roof repair. I was told the company only does full roof replacements and they are nine weeks out on scheduling replacements. It would be nice if this information were accurately portrayed.
Description of Work: Nothing - despite what the reviews and "services provided" section reflect, they do not repair roofs.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0


Response from Good News Roofing
This rating in no way reflects on the professionalism or responsiveness of our company. We answered the phone the first time this customer called. We were honest with her about the fact that we were busy with full roof replacements and being a small local company we were scheduled out five weeks and not able to get to repairs. I apologized for any inconveniences. Our policy is always honesty and professionalism. Yes we have reviews about repairs, but these were from a period in the past when we had time to complete repairs. Please don't let one woman's retaliation review for being completely upfront and honest bear any weight on choosing our company. From the condition of your roof to our time schedule, we will always be honest and respectful of your time. Continue reading our reviews. They speak for themselves.

Andrei I.
06/2015
5.0
roofing
  + -1 more
I contacted Good News Roofing for a free estimate on the roof inspection. We noticed some shingles laying on the ground in backyard after the rain storm and wanted to make sure our roof was OK. The inspection revealed no damage on the roof, no missing shingles, no problems at all. They did recommend trimming trees away but there was nothing to fix. Some minor damage tree-caused was noted (they took pictures so we could review them) but nobody tried to persuade us to fix anything.
Description of Work: Inspected roof for damage after the rain/wind storm

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David B.
06/2015
5.0
roofing
  + -1 more
Awesome service. Prompt, courtous, honest. The owner came out and explained what he would do. Durring inspection took pictures so he could show us the condition of hte roof. Said our roof was in great shape and no work needed. Also, based on current roof condition he gave an estimate of our remaining roof life based on normal wear and tare. We will definately call back if needed for work
Description of Work: Inspected Roof for storm damage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephen M.
05/2015
5.0
roofing
  + -1 more
On a Sunday night, my wife and I noticed a big bubble in the latex paint on our sunroom wall. We knew pretty much right away that this meant we had a leak, so I found Good News Roofing through AL and emailed right away. Brady contacted us first thing Monday morning, and arranged an appointment for Wednesday. He gave us a two-hour window, called before he came, and was right on time. He took a look at our roof and told us that there were a few nails that had worked their way out, and they needed to be secured and caulked. The roof itself was in decent condition, he said, and we didn't need to replace it now. But he did tell us that in a few years time, replacement would be necessary. Brady graciously secured and caulked the nails causing the leak, and provided us with an estimate for future replacement. After this morning's downpour, I can tell you that the work Brady did for us worked. No bubbling paint. No leak. Thanks to Brady for being so quick to respond, and honest with us about what work needed (and didn't need) to be done. When it comes time for us to get any roof work done, Brady will be our first call.
Description of Work: Examined area of roof that had been leaking. Secured loose nails and caulked leaking area. Advised that the roof didn't need replacing now, but that replacement would be needed down the road. Provided estimate to replace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Randolph M.
05/2015
5.0
roofing
  + -1 more
Our roof did not need to be replaced. Brady Keene (the owner) inspected the roof, and verified that there was little to know hail damage and that the roof still had 8-12 years of life. There were a few missing and loose tabs, and Mr. Keene referred me to an individual who specializes in this type of small roof repair. I was highly impresses with Mr. Keene's politeness, knowledge, and integrity in not trying to sell me something we didn't need!
Description of Work: Good News Roofing inspected our roof for free!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Catricia M.
05/2015
5.0
roofing
  + -1 more
I made an appt. with Ashley to come the next morning at 8AM. In the morning, she called me said that at she had an accident, She arranged for Brady to inspect the roof and give an estimate. Brady inspected my roof. He told me that there was a problem with the flashing around my skylight, a crack in my chimney cap, but overall the roof was in good shape and should last another 15 years. He gave me an estimate, but recommended Marcos to fix the problems since Good News only replaces roofs. Marco came the next day for an estimate. I called him yesterday and he fixed the problems today at a fair price.
Description of Work: Inspected my roof. Pointed out the problem of my flashing around my skylight and crack in the chimney crack.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Good News Roofing
Potential Clients, We will deliver results for you. Take the time to call us NOW. We want to earn your business and make you another happy customer. We have a strict, yet simple business philosophy- Quality workmanship and materials, Be prompt, Do the right thing even when no one is looking and treat every situation as a professional! Thanks you very mush for the review. Have a blessed day!

Pam S.
12/2014
5.0
roofing
  + -1 more
Very very small roofing job. They didnt do the work but I was so impressed with how helpful they were and honest.
Description of Work: I didnt exactly use them but was so pleased they helped me find someone who could do the job. You hear such bad things about roofers. These people are the exact opposite. If I ever need roofing done again I will definately use then...because they were soooo helpful to me when I was in a bind and needed something done quick. Thry were so cheerful too..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Good News Roofing
(removed member name), Thank you for the review. This is a situation where we could have tried to sell her a roof if we were a dishonest company, however sometimes a full roof replacement is not necessary and we gave an honest opinion that she only needed repair. This is important in the diagnosis of your roof. AN HONEST EVALUATION Call now!

Amy N.
09/2014
5.0
roofing
  + -1 more
Great, he was punctual and polite, and we'd use this company again in the future.
Description of Work: Assessed the roof and made small repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Good News Roofing
Thanks and it was a pleasure! Potential Clients, We will deliver results for you. Take the time to call us NOW. We want to earn your business and make you another happy customer. We have a strict business philosophy- Quality workmanship and materials, Be prompt, Do the right thing even when no one is looking and treat every situation as a professional! Have a blessed day!

Nina M.
08/2014
5.0
roofing
  + -1 more
Brady came out and inspected our roof and trim. He was very prompt in responding to our request. Because of his honesty (we expected a big problem) we are not looking at replacing it any time soon. He explained the problem and some spots of minor damage. We will be aware of what to watch for in the future. Although we are not facing the expense of a new roof now, we MOST DEFINITELY will call him when that time comes. He has also recommended someone to replace damaged trim around the roof. I highly recommend calling him.
Description of Work: Inspected an area of concern on our roof.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Good News Roofing
Potential Clients, We will deliver results for you. Take the time to call us NOW. We want to earn your business and make you another happy customer. We have a strict business philosophy- Quality workmanship and materials, Be prompt, Do the right thing even when no one is looking and treat every situation as a professional! Thanks you very mush for the review. Have a blessed day!

Diane G.
07/2014
5.0
roofing
  + -1 more
Brady was responsive and came out right away. After he inspected the roof he showed us photos of a few spots, but said that overall the roof was aging well. We appreciated his honest opinion.
Description of Work: I called Good News for a free inspection of the roof of the older home we just purchased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Good News Roofing
Potential Clients, We will deliver results for you. Take the time to call us NOW. We want to earn your business and make you another happy customer. We have a strict business philosophy- Quality workmanship and materials, Be prompt, Do the right thing even when no one is looking and treat every situation as a professional! Thanks you very mush for the review. Have a blessed day!

Contact information

PO Box 2553, Kyle, TX 78640

http://goodnewsroofing.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Chimney Repair,
Gutters,
Gutter Cleaning

FAQ

Good News Roofing is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Good News Roofing accepts the following forms of payment: Check
No, Good News Roofing does not offer free project estimates.
No, Good News Roofing does not offer eco-friendly accreditations.
No, Good News Roofing does not offer a senior discount.
No, Good News Roofing does not offer emergency services.
No, Good News Roofing does not offer warranties.
Good News Roofing offers the following services: Roofing, chimney repair, gutter cleaning,
Roof repair or leak inspections

Contact information

PO Box 2553, Kyle, TX 78640

http://goodnewsroofing.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM