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Air Zone Heating and Air Conditioning, LLC

Heating and Air Conditioning, Natural Gas Lines, Home inspection

About us

Air Zone Heating and Air Conditioning is family owned and operated. At Air Zone, we have a sincere and honest interest in the happiness of our customers. Our lead technician, has over 20 + years experience in the HVAC industry servicing Kyle, Austin and surrounding areas. Air Zone's overall goal is to provide the highest quality in service, repair, and installation. We guarantee our work and your satisfaction.

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

Sales, Service, New HVAC Installation, Ductwork Repairs, Heating Repairs, A/C Repairs, Air Balancing, Indoor Air Quality Solutions and Service Maintenance Programs. Senior Citizen, Military and Law Enforcement Discounts.

Services we don't offer

Duct Cleaning New Construction jobs

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.317 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
6%
3
0%
2
6%
1
12%


Rating CategoryRating out of 5
quality
4.1
value
4.2
professionalism
4.1
responsiveness
4.3
punctuality
4.2
Showing 1-17 of 17 reviews

Jerry O.
10/2023
1.0
heating & air conditioning/hvac
  + -1 more
Air Zone came out many months at the request of Choice Home Warranty and stated that CHOICE Home Warranty required I pay almost $900 for a/c unit in attic to be cleaned before they would inspect. After many months still cannot get I money back. Air Zone will not refund money and Choice Home Warranty will not do anything. Tried to sue Choice as they did not require unit to be cleaned, however, they cannot be sued in state of Florida. Both Choice Home Warranty and Air Zone engage in fraudulent business practices.
Description of Work: Cleaned ac unit for almost $900 which they told me Choice Home Warranty required. This was a lie and other customers have also fell victim to this.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$900

Landon F.
08/2020
2.0
heating & air conditioning/hvac
  + -1 more
air conditioning repair
Description of Work: It’s been nearly a month in July. Still not fixed. Takes days to respond to calls and a week between attempts to order parts. Regularly late to scheduled appts when actually get one.

Rating CategoryRating out of 5
quality
2.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0


Dor D.
07/2017
1.0
heating & air conditioning/hvac
  + -1 more
First visit (Home warranty): Came over the next day, immediately went to work on everything (related or unrelated to any issue) that can be billed to insurance while ticking off a list of stuff we need to do that is not included in the warranty. Second scheduled (Assigned as part of home warranty): after air conditioner stopped cooling (never fixed), they gave a 12:00 to 08:00 PM arrival window, I asked for a 1 hour warning, received a 20 minute warning when I am an hour away at work, asked for them to come over at 6:30 PM after we are done house\kids, and they refused, so it was fine for me to wait for them until 8:00 but not fine for them to arrive at 6:30.
Description of Work: AC Repair work as part of Home warranty

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Helen A.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
I have a maintenance plan for my house and I call them and they make the arrangements. I pay the maintenance company and I pay 60 for the maintenance call. They're a very good company, they're very efficient as far as their scheduling and doing the work. I've been very blessed to have the same young man two or three times. I have them come out twice a year to service my air conditioning/heating and he does an excellent job.I'd recommend them for their promptness and efficiency. The young man is very courteous too, and that's important in today's world. He did a tremendous job, he was very thorough in checking my heating air/conditioner out. In other words, he didn't rush, rush, rush and try to get in and out. He took his time and deliberately looked at every aspect of the unit to make sure it was in good conditioner. It took him half an hour maybe. He thoroughly cleaned up. He has done a very good job.
Description of Work: Heating and air conditioning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

GUS H.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

James B.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
They are very professional, but they don't answer their phones. Basically, you have to leave a message, but they get back to you quickly.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James B.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
They're very friendly, professional, confident, and pretty clean.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KYMERLEY M.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
unit was up graded at cost when warehouse ship wrong unit.
Description of Work: New central air system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Stephanie F.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

H. M. M.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They performed the service on an air conditioner that was warranted by a private warranty company. The service was done in a timely manner after the warranty company took several days to approve the work. They replaced the outside unit under the warranty and we paid an additional charge for work they did in the attic that was not covered by the warranty. Over a period of five days we interacted with four different technicians and they were all polite and professional.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deanna V.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
Very prompt, courteous, professional. They are used by my home warranty company and I am very pleased
Description of Work: Spring check and AC Tuneup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Michael K.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
I was installing a ductless mini-split myself, but I needed someone with a vacuum pump to vacate the refrigerant lines. Alex took my call and came the same day. He was very personable and knowledgeable. The vacuum and pressure testing proceeded without incident, and they stuck around to make sure the mini-split functioned properly.
Description of Work: Vacuum and pressure test lines for ductless mini-split.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Robert W.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
Work was performed through our home warranty company. Came out and determined unit could be fixed instead of replaced. After installation, I had a question if the repair was fully done so I called them to come back out and they did and found that it was completed. No issues since.
Description of Work: Sealed up leaking A/C unit in the attic and performed follow-up service.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Lindsay S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
They gave me a five hour window, but then called earlier in the day with an updated time, which I appreciated. He showed me how some things worked on the HVAC unit and told me what filters I should buy. He seemed knowledgeable and was friendly and helpful.
Description of Work: He did an A/C tuneup at our new house and replaced a part on the condenser that he said was going bad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Jane P.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
IAlex was on time, the work performed was profession and reasonably priced. He is honest , I appreciated it very much.
Description of Work: Alex serviced and charged 2 air conditioners at 2 houses we own. tHe also replaced a part on one of them. This is the best conditioning company I have used. I am extremely satisfied. Alex also replaced an air conditioning at another house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Doug M.
02/2014
4.0
heating & air conditioning/hvac
  + -1 more
Technician conned my wife out of additional $50 over the Landmark HOW cost. I was not on-site to catch the charge. As the owner later stated "Well she signed off on it". Technician did not replace the air filters even though they were readily available at the access point. As the owner later stated "The technician should have replaced them. I'll talk to him and make it a learning experience." Owner did offer to send the technician back out to replace the filters but I declined.
Description of Work: AC & heater system check

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$170

Gina Z.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
We were filing a home warranty work order for our a/c not cooling. It turns out our outside unit was the wrong size for the inside air handler and we needed to replace one or the other. These guys were professional and courteous. We had to pay for it out of pocket because, of course, we didn't have a home warranty plan that covered mismatched systems, but they made the whole thing pretty painless.
Description of Work: Replaced condenser unit outside

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

    Contact information

    PO Box 366, Kyle, TX 78640


    Service hours

    Sunday:
    12:00 AM - 12:00 PM
    Monday:
    12:00 AM - 12:00 PM
    Tuesday:
    12:00 AM - 12:00 PM
    Wednesday:
    12:00 AM - 12:00 PM
    Thursday:
    12:00 AM - 12:00 PM
    Friday:
    12:00 AM - 12:00 PM
    Saturday:
    12:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Natural Gas Lines,
    Home inspection

    FAQ

    Air Zone Heating and Air Conditioning, LLC is currently rated 4.3 overall out of 5.

    Sunday: 12:00 AM - 12:00 PM

    Monday: 12:00 AM - 12:00 PM

    Tuesday: 12:00 AM - 12:00 PM

    Wednesday: 12:00 AM - 12:00 PM

    Thursday: 12:00 AM - 12:00 PM

    Friday: 12:00 AM - 12:00 PM

    Saturday: 12:00 AM - 12:00 PM

    Air Zone Heating and Air Conditioning, LLC accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    No, Air Zone Heating and Air Conditioning, LLC does not offer free project estimates.
    Yes, Air Zone Heating and Air Conditioning, LLC offers eco-friendly accreditations.
    No, Air Zone Heating and Air Conditioning, LLC does not offer a senior discount.
    Yes, Air Zone Heating and Air Conditioning, LLC offers emergency services.
    Yes, Air Zone Heating and Air Conditioning, LLC offers warranties.
    Air Zone Heating and Air Conditioning, LLC offers the following services: Sales, Service, New HVAC Installation, Ductwork Repairs, Heating Repairs, A/C Repairs, Air Balancing, Indoor Air Quality Solutions and Service Maintenance Programs. Senior Citizen, Military and Law Enforcement Discounts.
    Duct Cleaning New Construction jobs

    Contact information

    PO Box 366, Kyle, TX 78640


    Service hours

    Sunday:
    12:00 AM - 12:00 PM
    Monday:
    12:00 AM - 12:00 PM
    Tuesday:
    12:00 AM - 12:00 PM
    Wednesday:
    12:00 AM - 12:00 PM
    Thursday:
    12:00 AM - 12:00 PM
    Friday:
    12:00 AM - 12:00 PM
    Saturday:
    12:00 AM - 12:00 PM