Madd Air-Heating and Cooling

We were so worried about our daughter and her kids because the heating system went out and it’s been below freezing weather..it was 54* in their house..we contacted Madd Air Heating & Cooling and within 2 hours they sent Camilo out who quickly found the issue.. (Zone sensor was bad), he replaced it and the house was already warming up when he left!! He was so kind and professional.. our daughter now has a go to air/heating company that she’ll use for those services.. Two days before Christmas and Madd blessed our family!! And the price was amazingly reasonable!! Thank you so much for your quick response and getting heat back to our daughter and grandjoys!! Merry Christmas and a very blessed New Year!!

Excellent. MADD arrived within 2 hrs. (Saturday), diagnosed the problem. Let me know what the problem was and how much it was going to cost. Didn't blow smoke up my (you know what) and didn't try to upsell. Highly recommended and thankful for Camilo's professionalism. Well done and happy client!

I have always used MADD Air. They have, without a doubt, the most incredible customer service I've ever been on the receiving end of. I called after hours last night knowing I would be leaving a message. I figured they would call the next day, (today~ xmas eve) Wrong. They called me back within 5 minutes and had me scheduled for first thing the next morning. Camilio arrived promptly (early actually after calling to see if he could start prior to the scheduled time) and figured out my issue. He had everything completed within the hour. He's a wonderful addition to the MADD Air team!! Top notch as always. Thanks MADD Air!!

Madd Airs team did a amazing job per the usual! Big thanks to Sam for all his help and prompt service. Definitely recommend this company For fast service and fair price.

Fast and efficient. They took care of my mother in law very well!

Was having issue with A/C not working. Technician was excellent and stayed with us until the issue was found (a leak) we were unclear at first because of some recent construction in house if it was actually a leak or if we had restricted air flow. Technician was very polite and knowledgeable. Would definitely recommend!

Awesome response on a hot and humid day. Camillo came to the rescue. He was done with job in less than an hour. I appreciate you Camillo

Called and left a message at 8 AM by 8:30am they were here servicing my unit and now it’s cooling again!! Fast professional service…I highly recommend MADD Air, Justin is the best!!

Absolutely great service provided by Samuel at Madd Air. Went above and beyond expectations and would definitely recommend anyone who needs HVAC services to deal with this company.

My first time to use this company & was extremely pleased with the service. The young technician, Justin, called ahead & arrived as scheduled. Very professional, personable & extremely knowledgeable about the system. He set my thermostat to heat & cool ranges so it would perform automatically & no need to be adjusting it all the time (yea!) It works perfectly. I look forward to a MADD visit 2 x a year!

We had no idea if our issue was huge or minor. We were extremely pleased that repair was covered by our warranty. Jonathan Mast was professional, courteous and conducted quick servicing that has lasted with no further issues. I would definitely call them again and recommend them to everyone I know.

Our repairman Jonathan came out, quickly determined what the problem was and replaced a part which was still under warranty. Very helpful staff and would definitely call Madd Air again in the future for any repairs.

These guys are just amazing. They replaced our upstairs unit last year and our downstairs unit about a week ago. They are always on time and have great communication between the office staff and the guys on the road. We had a couple of little issues after this last install. It was 9pm on a Sunday night and Justin dropped everything and headed right over to get us fixed up....pretty impressive for Labor Day weekend as well! Charlie, Justin and Sam are just about as honest and reliable as they come. You won’t be disappointed!!

The reason you're seeing 5 stars is because they TRULY deserve it! Madd AC is RELIABLE, DEPENDABLE, and HONEST! It's difficult to find a business true to their word and we're so grateful to have cross paths with MADD AC! Charlie, Isaac, and Sam guided us through the process and actually SAVED us money from a quote that we received from another company. Sam and Isaac arrived promptly- assessed our issue, educated us with if/how/what happened , completed the issue in a timely manner and saving us from this TEXAS heat! Charlie, Isaac , and Sam: we can't say this enough- thank you all for squeezing us in your busy schedule and helping us with our situation! We are so grateful and will be recommending them to everyone!!

MADD Air can really take care of a mad hot family, quickly! We have AHS, but were extremely disappointed in all of their "vendors", so we called MADD Air, and we have been hooked ever since. They not only beat the price of the home warranty price, but the guys at MADD Air are actually NICE and HONEST!!! Justin, Sam, and Heather have all been AMAZING!! We could not be happier with every single experience that we have had, whether it was a phone call, their service visit, and even when I got the bill!! MADD Air deserves each and every service award available. Job well done!! Thank you all so much!!

Another FABULOUS visit from my MADD AIR family today performing a maintenance check and inspection on my Comfortmaker AC they installed in 2018. Passed with flying colors, thanks to having a company that truly knows what they're doing. Joseph was very professional, knowledgeable, honest and a HUGE plus was that he didn't mind the dogs barking at him. LOL If you are looking for a company that will offer you all of the above for your HVAC needs, don't hesitate in giving them a call. I promise from my experience over the past 2 years, they don't just sell you a product and then walk away. Charlie and the MADD AIR TEAM back what they do and stand behind it every step of the way. I am so lucky to be a part of the MADD AIR FAMILY!

Justin was here about 30 minutes and found the problem right away and fixed it. We were afraid that we would have to replace the unit.

Sam and JJ from Madd Air arrived at my house within an hour of when I put the service call in. After saying our hello's they went right to work and had the diagnoses with 5 minutes. They fixed the problem and even repaired some mis-wirings from a previous company I used a few years back. Sam showed me the wiring issue and how he is going to fix it. They were done within 30 minutes of arriving. Sam and JJ were very courteous and professional. I will always recommend Madd Air to any of my friends and family. Make sure you ask for Sam.

MADD A/C came highly recommended and I now know why. I have a house on the market in NE Texas and I now libe in another state. My realtor recommended MADD and the a negative occurence turned into a positive experience thanks to the long distance assistance from Heather in the office and Sam with the repairs. If there were grades higher than A, MADD would have gotten those in every category. Thank- you isn't enough.

This company is the best! Justin, the technician, is knowledgeable and doesn't try to get you to pay for something you don't need. Heather, in the office, is polite and courteous and they return phone calls in a timely manner and are quick to get to your house when you have an issue. I wouldn't use another company to fix my AC.

Great! Charlie came out on a Sunday and fixed the issue in no time. Very knowledgeable & friendly! This company is the best & we will definitely use them for ALL our future AC & heating needs!!!

Our central AC had stopped working. Madd AC came to our home on a Sunday morning on short notice. We were concerned that we might have to replace the entire AC/Heat system as it is pretty old. It would have been easy for them to sell us a new unit. Instead, MADD AC replaced a simple safety switch which was causing the problem. We are very happy with the response, service and integrity and will recommend them to all our friends!

Madd Air-Heating and Cooling is the very best a/c company. They respond quickly and efficiently. We bought 2 a/c units 5 years ago and service is excellent, prices are reasonable. Charlie and Laurie are great honest people and I'm so grateful for a professional a/c company in this miserable Texas heat.

FANTASTIC! Started with Heather’s very pleasant personality and service when I called. Sam provided great recommendations and throughly explained every option, his service and follow up is impeccable. He is very professional and respectful. The installation crew was polite, I was really impressed at how well they worked as a team and every person seemed to know their role well. Charlie the owner provided great personal touch, he stopped by to make sure I was fully satisfied. Highly recommended!

All work performed was awesome and flawless, no issues since! Awesome customer service and pricing as well!