K2 Bath Deck & Kitchen

Excellent quality and responsive

Good...fantastic Great work

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We highly recommend K2.

It went very well.

Great service...quality products

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I had pretty solid vision of what I wanted done before we started but decided to work with a general contractor such as K2 to help manage all the scheduling, permit coordination, etc. It was well worth the extra overhead. K2 brought very skilled contractors to the project, and I likely would have not gotten the same quality if I'd tried to find my own resources. The professionalism, workmanship was exceptional. Chad offered some great suggestions during the design & shopping phase, which was helpful. Great communication throughout the implementation. Jon was always available, responsive and often onsite daily throughout project and stayed on top of every detail. I was most pleased at the end with how committed they were to making sure all punch list items were handled to our satisfaction. This wasn't our first remodel or experience with a general contractor and I know that at the end, their interest tends to wane and they often turn punch list items into extra costs. Not at all the case with K2. They seemed to be as excited about the project and a happy completion as we were. Painful as remodeling can be this was overall a very positive experience and we absolutely love the results. Pricing was not cheap, but was very competitive - and very appropriate given the quality.

John, Steve and their associates and subcontractors were professional, prompt and treated the projects as if it were their own home. John stopped by on an almost daily basis throughout the course of the projects to ensure all was going well. He also offered occasional suggestions and modifications to the original proposals to make the best use of available space. He was very creative and has an impeccable eye for color and design. He spent many hours and drove many miles to locate sinks, tiles and hardware that met our specifications. All of the contractors involved in our projects were exceptionally polite, careful about the property and cleaned up the work areas at the end of each day. While any remodeling project is disruptive, these folks kept the inconvenience to a minimum. We can recommend K2 without reservations.

We were interested in redoing the shower in the master bathroom, so we contacted K2 Bath Design. Originally we were just interested in replacing the tile floor of the shower - mostly because it looked bad from the way the previous homeowners tried to patch repair it, not because anything was actually wrong with it. However, Chad from K2 came out and gave us several other remodel options that would be possible if we were interested in taking it a step further (since the shower was already going to be ripped apart). He was very knowledgeable and he was willing to take as much time as necessary to explain the different proposals. He also had many sample tiles on hand to show us, as well as his laptop so he was able to provide us with estimates on the spot. Since we were trying to decide between 3 different options, he gave us an estimate for all three options. Unfortunately, given the other housing issues we had at the time/still currently have, the bathroom remodel took a backseat to the other issues, so we did not hire K2. We would definitely consider resuming where we left off with K2 when the time is right to tackle the project.

The project manager, Stphen Clark, was very thorough and clear during the visit where we did the planning and estimate. He provided a number of options for materials and design features and was very flexible with regard to our specific requests such as faucet type and trim levels. Based on our visits from other vendors we were very happy with the service and price. The work was done in a very timely fashion and the trades people were very competent, pleasant to deal with and responsive to our questions and requests. We ran into a few unanticipated issues due to the way the bath was built originally but K2 had no problem addressing them. Overall a great experience. We are extremely pleased with the workmanship and overall results of the project.

K2 Bath Design was amazing to work with. We worked with Stephen (Small Bath Design, Project Manager), on getting an estimate, putting together our contract, and beginning the first phases of our project. We were pleasantly surprised how thorough he was (giving us the history of the company, making sure we were on the same page with our budget, expectations, timeline and scope of project). He was refreshingly open and honest on how to make our project work within our budget. Throughout the entire process, we always felt like he/K2 really wanted our business. It was great to plan out the project with him. He went way above and beyond our expectations. He even called to tell us ways we could save money. Stephen worked hard with our condo association and then the city to move our project forward. We ran into a road block with getting the city permits and meeting the city's requirements. Unfortunately, we canceled the project due to the city requiring us to compromise on elements of our project we weren't willing to do. K2 did everything in their power to make this project work, and would recommend K2 Bath to ANYONE looking for bath design professionals. We truly look forward to another opportunity to work with Stephen and K2 Bath Design.

Met for an in-home estimate. Pricing was more than I was prepared to spend at the time, so decided against the project and am now seeking refund for the Big Deal that I purchased. Update: Angie's List refunded my money - they were great. Had a good in-home visit-he was professional and seemed knowledgeable at the time we met. However, decided not to pursue due to cost of the project being more than I wanted to spend - which was clear upfront - and receiving a competitive quote from my general contractor (who examined the bathroom and said he could get an onyx shower in the bathroom), despite not having a coupon. Still, I think K2 is likely charging a fair price for their work (these were the only two quotes I received). There are inaccuracies in K2's response to my review (made it clear upfront that the way the Big Deal was written was different than the way they intended it to read - though I believe this could've been an honest mistake on their part - and that would have an impact on my decision to move forward; no mention that I explained I'd be in touch after I thought more on the project and that I said it could be a while due to health issues of family members, etc.), but I believe they want to do a good job and care about their Angie's List grade (maybe a bit too much - gave them a B (in all walks of life a good grade) based on the reasons above - but leave that up to your determination).

We sat down with a representative and in one session we completely assessed the scope of the job, came up with a design, selected all materials and fixtures to be installed and agreed on a price for the project. All aspects of how the work would be completed was explained and a time line was established. The project proceeded as planned and was completed within 3 weeks. The crews were professional and very considerate of my daily routine throughout the project. Considering the limited space that the crews had to work in, I would have to say they did an excellent job of cooperating among themselves to accomplish this project. They had to tear down an existing room, dig up the concrete floor, install new plumbing lines, a custom ceramic tile walk-in shower, new walls and ceiling, all new fixtures, ceramic tile floor, and a ceiling with ventilation all to meet building code requirements. I now have a very nice affordable modern bathroom in my basement that meets the needs of my family.

Chad and John did a fantastic job for us. Chad was professional and helpful during the quoting and planning stage. His eye for detail and suggestions while picking out the tile, granite and fixtures was invaluable. During the construction phase, John was here at least once a day to check on the progress with the contractors, and to check with us to make sure everything was satisfactory. He made suggestions that improved the end results, and made sure that we were informed and happy during the whole process. Even though there was a delay on the tile that we ordered (our choice), the project started actually ahead of schedule, and finished in 2 weeks, which is exactly the timeline that was provided during the quote. We had some adders, like extra decorative tile, and some expenses that we paid for ourselves. In the end, the total was within $10.00 of the original estimate. All the workers were professional, courteous and clean. They put down tarps on any areas they would walk through during the day, and everything was cleaned up at the end of the day. The work was done, and the final results were beyond expectations. The overall experience with K2, from quoting to the finalization of the product, was better than we could have expected. If we ever have need for similar work, K2 will be the first company we will call.

The work done by K2 Design was top notch, high quality work and completed in an incredibly short period of time. Others are amazed when I tell them we signed the paperwork a couple of weeks before the holidays in Dec. and they were done, including the carpet laid by Jan. 20. I've had friends tell me their bathroom remodel took months, let alone a whole basement in just over a month. The things I found most impressive was the direct and honest approach, making clear the costs of every choice we made. They exhibited great flexibility as we moved through the project, but again, being clear about what it meant for costs or time over-runs. We heard from Jon almost every day to let us know what was done, what was going to be completed in the coming days and who would be there. If they weren't there one day, we knew why and when they would be back. They demonstrated great concern about the timeline, but not at the expense of doing good work. We threw a few different things at them such as doors we wanted to use that wasn't in the plan. Despite some difficulties for them, they worked with our request. Cabinetry materials were outstanding quality and we love the look. We know what we like and don't like, but design is not my or my husband's strong point (though he thinks it is....it isn't). Jon and his team have done this so many times and have seen all kinds of designs that they were able to give us excellent recommendations for style, color and layout. They were very creative in meeting our tastes and adding in the elements it needs to get a good return, such as beautiful new granite counter tops in the bath and kitchenette bar. And we love, love, love the shower with the Onyx collection surround. Just beautiful but not overkill for the small space we have. The K2 Design crew and their contractors are great people. Very customer focused, friendly and respectful. Anyone that has gone through a remodel knows that your house is not your own for a few weeks. They took good care of our home and kept their commitments on when they would be there and when they would leave. We chose not to finish the entire basement, so it was a relatively small remodel. For the price, quality of work, timeliness and great communication, this remodel was an incredible value. We love our lower level now and spend most of our time there. Sometimes when you have work done, you don't use it because it reminds you of the painful process. That was not the case for our experience with K2. I can't speak highly enough and recommend K2 to anyone looking to do baths or any other remodel!

Excellent service - quality work - short amount of time

It went really well. They were eager to communicate with me through the entire project to make sure I got what I wanted. They also did a very thorough cleanup.

We were really irritated by the hard sell so we ended up not going with them. They came out right away.

Everyone we dealt with from K2Bath Design was knowledgeable, professional and a pleasure to have around. I especially appreciated the cleanliness and care taken to protect my hardwood floors. Definitely a first class group of people.

The project went smoothly from start to finish. Both Chad and John were professional and very easy to work with. Chad helped us make the original choices by showing us samples and guiding us on color selection. When the construction was about to begin, John was there to help refine some choices and then supervised the entire process. We had a couple tricky spots that required some creative thinking, but it turned out great. The vanity and cupboards needed to be custom built to accommodate the dimensions in our bathroom. They are beautiful. We ended up with more storage without increasing the footprint of the bathroom. All the workmen were professional and cleaned up after they were finished. John kept us in the loop for each phase of the project so there were no surprises. It was an amazing transformation!

Given all the special order needs and difficulties with the limited space we were very pleased with the final outcome. Chad and Jon experienced some hair-pulling frustrations when some orders were back-ordered or no longer available at all. Jon persevered, however, and creatively managed to make everything right -- taking lots of time to reassure us when we worried, double checking specifications and talking to inspectors before work was done to make sure all codes would be met. For such a small room, it was an enormous undertaking. Should anyone want to see pictures of the before or after, please contact K2 Bath Design and ask to see the pictures. I've sent them on with permission to share them.

The job went very well, right from the start when they arrived on time as promised. Before Eli and Gustavo even went upstairs to look at the job, they put their drop clothes on the stairs and through the house to the Master bath. They were always very friendly, courteous, and genuinely happy to see us. They cleaned up after themselves very well and each evening they left the house as clean as it was when they came. Jon stopped by at least once a day to coordinate the schedule with the plumber and the electrician. He always made it a point to keep us informed as to what would be happening next. I have a construction background and so was always peeking in to see what was happening and never once did I get the feeling that they would rather not have me in their way! Eli and Gustavo each have their own skill sets and worked extremely well together. The end result was excellent workmanship and outstanding attention to detail. In summary, it was a very good experience, from the first meeting with Chad to the last meeting with Jon after the final building inspection (which went flawlessly) and final punchlist completion.

They were very good problem solvers. They had very limited space to work with and really went above and beyond to accommodate our needs. I was very pleased with the outcome.