Houston Custom Carpets, Flooring and Custom Home Remodeling

Edmund Leach from Houston Custom Carpets was the ONLY company to reach out to me when I searched this site for help with my remodeling needs. I was immediately provided with a consult inhome. The process went quickly and Edmund was patient with my indecisiveness. He offered multiple options and color, material choices,etc. The crews that performed the remodel were nice and courteous. They all worked diligently to get the job done. Definitely would recommend this company for remodeling needs.

All the crews were skilled and conscientious. I am pleased with how things turned out.

This is an honest company and easy to work with. I will definitely hire them again.

good

Matt went above and beyond with customer service and finding the right carpet for our needs.

Great people clean and professional

They keep you informed and up to speed on everything.

They never had anyone check the job. No oversight at all. They did not even work through after the job and explain how things work.

Some of the contractors could have been more cleaner and neater when it was time to clean up,but the staff at Houston Custom Carpets was on top of everything

Excellent work on the tiling. Carpentry work was okay.

The project ended up being disappointing. My sales person didn't realize that my existing tile might now match up with the new flooring. The solution was to put wooden transitions in that were to high and made the house look broken up. I ended up spending more money to have tile in my kitchen, breakfast nook and hall torn out to eliminate most of the transitions which caused the grout lines not to match up. They came up with a solution, but it's not right and could have been avoided had my sales person not made the initial mistake. I felt like I had to carry the financial burden for his mistake and I'm not at all happy about it.

My 101 year old Mom’s house in Houston was flooded by Harvey and the fire department has to rescue her. I live in Seattle. We gutted the house removing all carpets, cabinets, and furniture. I had to find someone to repair the rather large house and I could not go down to Houston. I thought of HomeAdvisor. I put in her zip code and three possibilities came up. Tom at Houston Carpets and Remodel in Kingwood was best prepared to do the large job. We are two weeks from completion but I believe in three weeks my 101 year old Mom will be back in her house. Thank you HomeAdvisor.

Houston Carpet answered my call right away, the arrived on time to asses the job. The follow up with a complete estimate within 24 hrs. They started the job when they says they would and finished on time. The workers were very professional. Would definitely hire them again.

The work was done very quickly and professionally. The workers showed up when they said they would and worked quickly. From tear out of old tub and surround to completion was 4 days. Just waiting on the glass shower doors and it will be complete. Very pleased with workmanship and timeline.

Ron did an excellent job of helping me!

Great customer service, work was done professionally and perfect!

Tile in the shower is beautiful !!!

The Foreman was always available to answer questions. He always followed up and checked on all of the work as it was completed. He is incredibly knowledgeable, resolved any issues right away and I have never worked with any one who gave me a better experience.

He always does a great job!