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Hays Appliance Installations

Appliance Repair, Appliance Repair - Small, Plumbing,

About us

We install major appliances in the greater Houston area. Call Hays Appliance Installations for any and all appliance installations. (832) 628-4533 Additional email - haysinstallation@aol.com .

Business highlights

14 years of trusted experience

Services we offer

Commercial & residential large & small appliance installations, gas & electric

Amenities

Warranties
Yes


Accepted payment methods

Check

Reviews

4.739 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
8%
3
3%
2
3%
1
8%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 1-25 of 39 reviews

Kevin F.
01/2020
5.0
appliance repair
  + -1 more
Excellent service provided. Mark and his crew handled everything quickly and professionally. Very knowledgeable. Thanks Mark !
Description of Work: Appliance Install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Larry F.
10/2018
3.0
appliance repair
  + -1 more
Sent email via the Angie's List link. Never got a response from them. Called and left message as well. What a shame to be on Angie's list and then not even respond. I texted another Angie's list provided and although he did not perform that type of work, he recommended me to someone who did.
Description of Work: New over-the-range microwave installed

Rating CategoryRating out of 5
responsiveness
1.0


Stacey T.
08/2018
5.0
appliance repair
  + -1 more
Amazingly well. They responded same day. They corrected a very poor previous installation of my double oven as well as my dishwasher. Very confident in their work. These guys know what they are doing! Wished I had hired them first.
Description of Work: Installed double oven and induction cooktop

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia C.
07/2015
4.0
appliance repair
  + -1 more
went well....was told over by fone ok to use credit card...however....cash or check only when came to pay.....overall so okay.
Description of Work: Install Microwave over range

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Michael S.
06/2015
5.0
appliance repair, plumbing
  + 0 more
Purchased from Sears and Sears contracted with Hayes for install. Next time I will contract with them directly. They tried to schedule 2-days early, but I could not do to medical issues in family. On Schedule day they had not picked up the dishwasher at the warehouse. The were very apologetic (installer and owner) and rescheduled for the next day first thing and they were on time. Clean and organized crew of 2.
Description of Work: Installed dishwasher - Bosch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Evelyn R.
06/2015
5.0
appliance repair, plumbing
  + 0 more
This was amazing. Mark and a helper came out as scheduled just before 10 a.m. on Saturday morning. They installed the oven and microwave and left in less than an hour. They also noticed that my new dishwasher was not installed perfectly so they changed it. They vacuumed and dusted the area where they worked because there was a lot of dust from the electric saw they used. Mark also gave me advice about how to clean the vent over the cooktop. They removed the crate and packing materials the new unit had come in and took the trash and the old unit away. The cost was very reasonable and would have been $75 less if the opening for the unit had been the correct size. Very pleasant, clean guys who work fast. I will definitely call them whenever I can use them. Great work.
Description of Work: Installed a combo wall oven and microwave. The new unit was slightly larger than the old one so the opening had to be enlarged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Kerri D.
01/2015
1.0
appliance repair
  + -1 more
Never showed up!! Left a message and nobody called back.
Description of Work: Compay was supposed to install a gas range.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$150

Angela L.
06/2014
4.0
appliance repair
  + -1 more
They seem to do really good job installing appliances, but, scheduling and answering/returning phone calls seems to be a challenge. Both installations were eventually completed but the process to contact the company and arrange/confirm installation is not a good one. It appears that voice messages are not saved. I had great difficulty in arranging the second installation and it was only through an e-mail that I was able to get a call back. Once that occurred, everything went smoothly.
Description of Work: Installed gas cooktop and eventually an electric double wall oven.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

Yes, I recommend this pro
$350

Robert L.
06/2014
5.0
appliance repair
  + -1 more
The installation went perfectly. They dismantled the old Littonaire Microwave Oven, hauled it off, and cleaned up the mess that was made. They were very careful unpacking and handling the new appliance (and all of the accessories that came with it) and installed it very quickly. And after installing the new oven, they gave me a thorough inservice on all of the oven's functions. Their demeanor was exceptionally courteous and professional. They also gave me a 5% discount on the work done due to my Angie's list membership. They will get my business in the future. NOTE: At the date/time this installation was done, they only accepted cash or checks so no credit cards. That policy may have changed, but it was not a problem with me and absolutely not an issue
Description of Work: Installed a Jenn-Air Over the Range Microwave/Convection Oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Kenneth L K.
11/2013
5.0
appliance repair
  + -1 more
I had the oven delivered and discovered that my old oven was wider than the new one. When I called them they gave me a price for the work that I described that I needed and we scheduled a day. That morning they called and gave me a three hour window that they would arrive.. They arrived within that time. They were very pleasant and professional. They started the job and were finished within 45 min. When they were finished they cleaned and hauled away the trash and tested the oven. The amount that they charged was less than their estimate and very reasonable. I was very pleased with their work and this expierence in whole. Will definately use them again!
Description of Work: MODIFIED CABINET OPENING AND INSTALLED NEW SINGLE WALL OVEN

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Linda P.
11/2013
5.0
appliance repair
  + -1 more
It went fabulous! The owner came out and pulled the old oven out of the cabinet and placed the brand new top of the line Kenmore Elite double convection ovens in it's place. It fit like a glove. They were always concerned about my floors (not to scratch them) and worked fast and clean. Mark showed me how everything works on the ovens before he left. These guys know what they are doing! I will hire them again and tell everyone I know that they are the best!!
Description of Work: Removed an old double oven and installed a brand new double oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Linda P.
11/2013
5.0
appliance repair
  + -1 more
It went great. The owner, Mark, had to come and cut through three cabinet walls on his way to installing the 8" round flex vent which also had to be installed through the outside brick wall. The original "vent" was rectangle in shape and was installed going up into the attic area which Hays workman found was terminated up in the attic beneath the blown in insulation!! All the heat and grease sucked up off our cooktop for over ten years had been blown into the insulation in the attic with NO way to vent to the outside.......we are lucky we never had a grease fire. When Hays found this hazardous mess of the microwave's venting they had to renegotiate the original price they quoted me. We were fine with the new price they quoted as we knew it was a lot more work to vent the grease and smoke directly outside the house. This is the only reason this job ended up costing us over $400.00! The workmen were very knowledgeable about their job and cleaned up after themselves.......would hire again in a heartbeat.
Description of Work: Removed an old over the stove microwave and installed a new under cabinet 36" range hood.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Denise P.
10/2013
5.0
small appliance repair
  + -1 more
Installation we'll done. No problems. Installer was Eddie - he was polite, professional, left everything neat & clean.
Description of Work: Installed over the range microwave.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Kyle H.
09/2013
1.0
small appliance repair
  + -1 more
Provider does not provide service. This should not be permitted on Angie's list.
Description of Work: Provider does not provide service. This should not be permitted on Angie's list.
Rating CategoryRating out of 5

Response from Hays Appliance Installations
We apologize if there was any confusion, but on our profile page we state that we do not repair appliances and we are an appliance installation company. Angie’s List recommended we advertise and list our company in the category listed because currently the List does not have an installation category. We recommend Angie’s List members to read the other A reviews on our list to get a better picture of our company.

Brian S.
05/2013
5.0
appliance repair
  + -1 more
They were excellent. When I called, someone came out the next day to make sure I had what I needed for the installation of my appliances. They told me what parts I needed. Once those parts came in (I ordered them), they were there within two days for installation. My stackable washer and dryer was difficult, but they managed to install it as intended. I cannot say enough good things about this company.
Description of Work: Installed a washer and dryer and a refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Brian C.
04/2013
5.0
appliance repair, cabinet refacing
  + 0 more
Mark Hayes and his assistant Eddie installed a over the range LG Microwave for me in a difficult install that the big box store installers where I bought the microwave seemed to have no idea what to do. Mark modified my existing cabinet height (this required some skill and effort) to bring the installation to code, rewired what had previously been a hard-wired vent hood and installed the microwave in a no fuss manor. Cleaned up afterwards and overall was excellent to work with. I also rate Mark and his team high on communication. They understood what I needed from my explanation and a picture I texted them and they got to me within a few days and they kept me informed on schedule. Their price was fair and in line with what I had been quoted by the big box installers. Great experience - will definitely use again.
Description of Work: Install over the range microwave which required modifying an existing cabinet and rewiring electrical connection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Gail S.
04/2013
5.0
appliance repair
  + -1 more
Mr. Hays did a great job! Absolutely nothing negative to say!
Description of Work: We bought an oven but didn't know who to get to install it. Mr. Hays was great! He came when he said he would, did a great job on the installation (he also had to cut the space so the oven would fit), and even cleaned up after he finished. It didn't take him long either. He even gave me tips about the best cooktop to get (my next acquisition in the kitchen). I will definitely be using him in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$200

Robin L.
03/2013
5.0
small appliance repair
  + -1 more
I will use them again for other home installations
Description of Work: I needed a replacement microwave installed in my kitchen. The appointment was scheduled according to my schedule. They were timely and efficient. I will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Bonnie B.
03/2013
5.0
appliance repair, small appliance repair
  + 0 more
Overall it was fairly flawless. They encountered a problem with the gas knob coming out from the wall that incumbered the oven from sitting flush against the back wall, but were able to do a "cut in" and turn the gas line in, thereby allowing the oven to slide in, sitting flush against the back wall. They were courteous, well groomed and informative, answering all my questions as they proceeded. They were efficient and thorough. Cleaned up what little debris was left and placed my rugs back in original position. Truly professional and cost-effective. I would certainly recommend them for any future work needing done.
Description of Work: Called this company about installing an oven I purchased through scratch-n-dent company. They told me an approximate cost for installation and then scheduled my day and time. They called that morning to confirm window of time and were here when they stated. They had some minor drywall issue to address due to the gas knob coming from the wall, but were able to install without problems. They installed the oven and cleaned up all debris. Excellent service, overall!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Bruce G.
02/2013
5.0
small appliance repair
  + -1 more
They were very professional and timely. They are somebody I would certainly use again. They did a very competent, clean and professional job. The price was very fair. Nothing has gone wrong since they installed it. They were very responsive. We called and they were out the next day. They were very professional. The owner was there with an assistant and they did a very good job. They even installed an electrical outlet.
Description of Work: Hays Appliance Installations installed a garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Terri M.
02/2013
5.0
small appliance repair
  + -1 more
The microwave stopped working so we purchased a new one (over the range model) and the team from Hayes installed it. They were on time and finished the work quickly. The left the premises clean and took all the packaging and the old unit with them. I would definitely use their services again.
Description of Work: Great service
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Bonnie S.
01/2013
5.0
appliance repair
  + -1 more
The service was very good. They had to cut some of the wood to make it fit because it was a little bit bigger than the previous ovens. Everything came out very nice.
Description of Work: They installed two built in ovens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Ellen S.
08/2012
5.0
appliance repair, small appliance repair
  + 0 more
They came when they were supposed to, did the job very efficiently and finished quickly. The cost was as estimated. All in all, a very good job!
Description of Work: I needed removal of old appliances and reinstallation of three new appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Somer M.
07/2012
5.0
appliance repair
  + -1 more
They came next day to install a dishwasher I had ordered online. They scheduled a time in the morning and arrived at the beginning of the window. They quickly installed it and looks and works good. That was $85. With the over the range microwave they came at the time scheduled by sears and did a great job of installing it.
Description of Work: Installed a dishwasher that I had ordered online. Also had previously installed an over the range microwave I bought from sears.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

William D.
06/2012
5.0
appliance repair, small appliance repair
  + 0 more
Outstanding work. These guys showed up on time, did a great job getting things installed and checked, and left the place clean. I'd definitely use them again and would highly recommend them. I was a little worried that they might not want to come all the way out to my neighborhood (FM 1960 and Jones Road), since they're based in Kingwood, but that was not a problem. Great guys, great work.
Description of Work: Installation of new dishwasher and gas oven. Removal and haul away of old appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175
    • 1(current)
    • 2

Contact information

PO Box 5174, Kingwood, TX 77325

http://haysapplianceinstallations.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Plumbing,
Cabinet Refacing and Refinishing

FAQ

Hays Appliance Installations is currently rated 4.8 overall out of 5.

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

Hays Appliance Installations accepts the following forms of payment: Check
No, Hays Appliance Installations does not offer free project estimates.
Yes, Hays Appliance Installations offers eco-friendly accreditations.
No, Hays Appliance Installations does not offer a senior discount.
No, Hays Appliance Installations does not offer emergency services.
Yes, Hays Appliance Installations offers warranties.
Hays Appliance Installations offers the following services: Commercial & residential large & small appliance installations, gas & electric

Contact information

PO Box 5174, Kingwood, TX 77325

http://haysapplianceinstallations.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM