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Campbell Appliance Heating & Air Inc - Killeen

Heating and Air Conditioning, Appliance Sales and Installation, Appliance Repair - Small,

About us

We have been Family owned and operated since 1959, and as a Family business, we believe honesty is #1. We'll go the extra mile to keep you educated every step of the way! We offer same day service, 24 Hour Emergency service, maintenance, free estimates on system replacement, flexible scheduling, competitive rates and prompt repairs. Just looking for a part for your appliance? We carry an extensive inventory of parts, which we will deliver or ship to the local area at no additional charge.

Business highlights

66 years of trusted experience
Emergency Services Offered

Services we offer

air conditioning repair,appliance repair,hvac service,commercial refrigeration repair, refrigeration service,dishwasher repair,walk in freezer repair,washer repair,dryer repair,refrigerator repair,oven repair,ice machine repair

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%


Rating CategoryRating out of 5
quality
3.7
value
3.3
professionalism
3.0
responsiveness
3.7
punctuality
3.7
Showing 1-4 of 4 reviews

Ann P.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
Kenny is a great technician. He assessed the problem in no time. Contactor was bad. He replaced it with a brand new one and now the air conditioner works again. The company really should have Senior and Military discounts. I believe they would get more business like that. Greatly appreciate all the help. Thank you!!!!
Description of Work: Air conditioner stopped working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$355.06

Kevin F.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
I hold them in high regard. I have used them for a number of years. They do consistently good work. I wasn't happy with the price but I understand that because of the replacement of refrigerant cost that it is out of their control. If you are using R22 you may want to consider upgrading your unit since the refrigerant won't be cost effective in the next few years. I would recommend doing research on the age of your unit to see if it is compatible with the replacement refrigerant for R22 in the near future.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$355.06

DeAndre W.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$4,000

aleta B.
04/2015
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I called because our clothes dryer was not heating properly. I was told that there would be a $39 charge plus parts to fix the problem. I had asked them to please call ahead before they came because my son had a doctor appointment in the afternoon. I was told that this wouldn't be a problem and that they would work around my schedule. I did not receive a call and I was about to walk out the door to pick up my son when the repairman showed up! I asked about the call ahead of time and he apologized and said that he had forgotten. He said that it would only take 15-20 minutes if it was the part he thought it needed, so I let him look at the dryer. He said that it actually needed THREE parts and that the total would be almost $400! By that time I was running late to get my son, so I told him to go ahead (I figured if I paid his service call plus one from a different provider that it might be even worse). I had to pay him at that point so I could get my son and I left him to finish (the utility was off my garage and he could exit without going back into the house). He told me that he would leave all of the old parts so I could see what he replaced but when I returned home there was only a single part, not the THREE that he charged me for! I called the office several times and tried to get the issue resolved but never could speak with anyone with enough authority to resolve my issues. |I WOULD NEVER, EVER RECOMMEND THIS COMPANY TO ANY OF MY FRIENDS AND I WILL NEVER USE THEM AGAIN! |I have since needed repairs to a freezer and found a very punctual and honest repairman to deal with my freezer problem He made two different trips plus ordered and installed a new part for less than $200, night and day difference from Campbell Appliance Repair. Needless to say, Campbell will never do any work for me again and I will do my best to make sure that others know exactly what kind of crooked operation they run.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$400

    Contact information

    1001 E Avenue G, Killeen, TX 76541

    https://www.campbellapplianceheatingandair.com/

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Appliance Sales and Installation,
    Appliance Repair - Small,
    Appliance Repair

    FAQ

    Campbell Appliance Heating & Air Inc - Killeen is currently rated 4 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Campbell Appliance Heating & Air Inc - Killeen accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Campbell Appliance Heating & Air Inc - Killeen does not offer free project estimates.
    Yes, Campbell Appliance Heating & Air Inc - Killeen offers eco-friendly accreditations.
    No, Campbell Appliance Heating & Air Inc - Killeen does not offer a senior discount.
    Yes, Campbell Appliance Heating & Air Inc - Killeen offers emergency services.
    No, Campbell Appliance Heating & Air Inc - Killeen does not offer warranties.
    Campbell Appliance Heating & Air Inc - Killeen offers the following services: air conditioning repair,appliance repair,hvac service,commercial refrigeration repair, refrigeration service,dishwasher repair,walk in freezer repair,washer repair,dryer repair,refrigerator repair,oven repair,ice machine repair

    Contact information

    1001 E Avenue G, Killeen, TX 76541

    https://www.campbellapplianceheatingandair.com/

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day