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Big Papa's Home Repair

Handyman Services, Doors, Cabinet Refacing and Refinishing,

About us

Big Papa's Home Repair is a small owner operated handyman service for the Killeen/Harker Heights/Ft Hood area. We provide a variety of services for residential and small commercial customers. I promise to provide the best possible service for a reasonable price. Some examples of my work can be viewed at www.bigpapasrepair.com I employ up to 3 part time employees plus myself. I accept cash and checks, credit cards, and Paypal.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

General Home Repairs: Big and Small, Carpentry, Interior & Exterior Painting, Flooring: Wood & Laminate, Ceramic Floor & Wall Tile, Appliance Installation, Fan & Fixture Installation, Furniture and Toy Assembly, Door Installation and repair, Drywall repair, Fence repair, Yard and Lot cleanup, Trash hauling, Make ready service, Minor roof repair, Plumbing repairs, Toilet and sink unclogging, General hourly labor

Services we don't offer

Glass repair, major roofing, HVAC services, Carpet cleaning

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.49 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
44%
4
11%
3
11%
2
11%
1
22%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.6
responsiveness
4.7
punctuality
4.8
Showing 1-9 of 9 reviews

Lillie B.
08/2014
2.0
plumbing
  + -1 more
I wouldn't recommend them to anyone. He told me that it would be a week before he could come and start my job. I told him that would be fine and I waited a week but he didn't show up. I waited another week and he didn't show up, so I called him to ask what was wrong and tell him that I needed to get my shower done before my renter returned. He never did return my call. I left a message to see what was wrong but he never did call back, and till this day I haven't heard a word from him. So, that left me two weeks behind of the vacation that my officer was on because I wanted to get the job done before he got back so that he would have a shower on that side of the house. I then called another guy that I had used before and he said he was free to take the job, so I hired him. Big Papa was going to charge me $1200 to do the job. I was kind of leery of guy because his eyes were bloodshot when he came out to give me the estimate. I am a midwife and I should have known right there but I thought that it could be some allergy. The price was good and lower than what I am paying now.
Description of Work: Big Papa came out and gave me an estimate to put in a shower.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
2.0
punctuality
4.0


gayle H.
03/2014
1.0
handyman service
  + -1 more
He came over to our house looked at the jobs. Said he would be back on Thursday. Never showed up or called. This is the second time thus has happen. We are done with him.
Description of Work: No show or call back
Rating CategoryRating out of 5

Vernelle M.
03/2014
5.0
handyman service
  + -1 more
He was efficient and very quick. He was very comfortable in my home. He did a great job and the price was reasonable.
Description of Work: He hung up the tv.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kevin S.
10/2013
5.0
handyman service
  + -1 more
Provider came to my house to assess the damage I had. He quoted me a price that I thought was reasonable and was able to do the work that same day. I think he a great job and I will definitely be using him for more work in the future.
Description of Work: Replaced a fence

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

jason N.
09/2013
1.0
handyman service
  + -1 more
After explaining the situation to Big Papa I left him with the tenants phone number so they could coordinate a time to look at the house and directions to call me back with his findings. A week went by and I never heard from him but my tenant said he had stopped by. I called Big Papa who apologized for forgetting to call me. He assured me that it was a slip up and that he would be able to get to the work. I then gave him permission to perform the work we discussed. Three weeks have now gone by and he has not contacted the tenant to set up a time to take care of the work nor have I heard anything else form him. I called him today to let him know I would no longer be needing his service as I would be choosing another handyman. He said and quot;Thats fine, I'm too busy to do it right now anyway.and quot; No apology was given this time, nor indication that he had any plans to ever get to the work. I wish he would have been honesty with me when I originally called so I could have taken care of the problem immediately.
Description of Work: I am the owner of a home that is currently being rented to some friends of mine while I am out of the area. I called Big Papa's home repair to have him look at a door whose hinges were damaged and to find the source of a water leak in the master closet.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Stephen M.
02/2013
4.0
contractors, handyman service
  + 0 more
Do be prepared to be involved with the work. I have a 5'x10' trailer and picked up all the required supplies at home depot and lowes. He does pretty good work and put up with and accomplished my and quot;perfectionistand quot; requests.
Description of Work: Removed north gable end of house. Blew in 15 bags of additional Fiberglas insulation. Also added a roll and a bundle of 23" batts to north end of house and gable end. Replaced gable end with reflective wrap, Hardie board, trimmed out and caulked. Work was good. The first day his help did not show so I became the help.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Jolanda I.
04/2012
3.0
doors, cabinet refacing
  + 0 more
I purchased all of the materials and he was just suppose to put them up. The first day he was suppose to come and do the work, he called in sick. That did not bother me and we set up a new appointment, and he has not showed or answered since. If he was in the hospital, I am willing to give him another chance since being is sick nothing something can control.
Description of Work: I called him to set up an appointment to install new doors on my shelves in my garage.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0

Yes, I recommend this pro
$160

Mary R.
12/2011
5.0
handyman service
  + -1 more
I hired Big Papa just before Thanksgiving to do all of the above interior remodeling. He worked very hard and I kept giving him extra tasks as sometimes happens in old house remodeling based on what is found while doing the work.So of course it took a little longer than the original time estimate. Sheetrock work is time consuming and requires many trips. He was able to keep working on other projects while waiting for the mud to dry. The precision of his sheetrock and countertop work is to be admired! You can't even tell where to old unsightly gas wall heaters used to be nor the extra large holes cut by the electricians. The texture matches perfectly and so does the paint. The flooring and the caulk were also very nicely finished. All of the matching door knobs open and close correctly and look much better that the hodgepodge found in the home upon purchase. Even tho there were additional tasks discovered during the work, his prices were very reasonable and we came in close to budget. The fact that he cleaned up as he worked was very impressive and he even cleaned up the garage! There is much work to be done in the future on the exterior of this property and I will be hiring him for sure!
Description of Work: This is a 60 year old home in need of some upgrades. Big Papa installed all new security devices and 10 additional door knobs-which required drilling new holes in every door. He removed the sheetrock, backsplashes, countertops, faucets and sink in the kitchen. He reinstalled all of the above and new formica behind the stove. He installed new cabinets and mounted a microwave. He installed the antitip device on the new stove and placed the refrigerator. He repaired the cabinet floor under the sink. He repaired the bathtub drain and overflow, installed a new medicine cabinet, new vinyl flooring, hot water heater, and a rack over the toilet. He replaced the screen on the front screen door. He repaired many cuts and holes from the replacement of the electric service and the removal of the old gas service. He textured, primed and painted all the old and new holes. He worked around the electricians and other subs, cleaned up after himself and did a great job -all in a couple of weeks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,315

elizabeth (betty) M.
08/2011
5.0
handyman service
  + -1 more
I like him very much as a person. He does good work and is dependable. I feel confident about him. I'm going to have him do more work for me in the future.
Description of Work: I used Big Papa's Home Repair to move some furniture. He also did a few other things for me before.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

    Contact information

    5104 Parkwood Dr, Killeen, TX 76542

    www.bigpapasrepair.com

    Service hours

    Sunday:
    7:00 AM - 3:00 PM
    Monday:
    6:00 AM - 3:00 PM
    Tuesday:
    6:00 AM - 3:00 PM
    Wednesday:
    6:00 AM - 3:00 PM
    Thursday:
    6:00 AM - 3:00 PM
    Friday:
    6:00 AM - 3:00 PM
    Saturday:
    7:00 AM - 3:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Handyman Services,
    Doors,
    Cabinet Refacing and Refinishing,
    Plumbing,
    Unfinished Carpentry,
    Interior Painting,
    Exterior Painting,
    Ceiling Fans,
    Finished Carpentry and Woodworking,
    Deck Maintenance,
    Flooring Sales and Installation,
    Decks and Porches

    FAQ

    Big Papa's Home Repair is currently rated 4.4 overall out of 5.

    Sunday: 7:00 AM - 3:00 PM

    Monday: 6:00 AM - 3:00 PM

    Tuesday: 6:00 AM - 3:00 PM

    Wednesday: 6:00 AM - 3:00 PM

    Thursday: 6:00 AM - 3:00 PM

    Friday: 6:00 AM - 3:00 PM

    Saturday: 7:00 AM - 3:00 PM

    Big Papa's Home Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Big Papa's Home Repair offers free project estimates.
    No, Big Papa's Home Repair does not offer eco-friendly accreditations.
    No, Big Papa's Home Repair does not offer a senior discount.
    Yes, Big Papa's Home Repair offers emergency services.
    No, Big Papa's Home Repair does not offer warranties.
    Big Papa's Home Repair offers the following services: General Home Repairs: Big and Small, Carpentry, Interior & Exterior Painting, Flooring: Wood & Laminate, Ceramic Floor & Wall Tile, Appliance Installation, Fan & Fixture Installation, Furniture and Toy Assembly, Door Installation and repair, Drywall repair, Fence repair, Yard and Lot cleanup, Trash hauling, Make ready service, Minor roof repair, Plumbing repairs, Toilet and sink unclogging, General hourly labor
    Glass repair, major roofing, HVAC services, Carpet cleaning

    Contact information

    5104 Parkwood Dr, Killeen, TX 76542

    www.bigpapasrepair.com

    Service hours

    Sunday:
    7:00 AM - 3:00 PM
    Monday:
    6:00 AM - 3:00 PM
    Tuesday:
    6:00 AM - 3:00 PM
    Wednesday:
    6:00 AM - 3:00 PM
    Thursday:
    6:00 AM - 3:00 PM
    Friday:
    6:00 AM - 3:00 PM
    Saturday:
    7:00 AM - 3:00 PM