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Steamatic of the Hill Country

Carpet Cleaning, Air Duct Cleaning, Water & Smoke Damage

About us

Steamatic provides professional, quality carpet cleaning, tile and grout cleaning, fire and water damage restoration, and air duct cleaning.

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Air Duct Cleaning, Tile and Grout Cleaning, Water Damage Repair

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.719 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
11%
3
0%
2
5%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 1-19 of 19 reviews

Dan S.
06/2018
2.0
carpet cleaners
  + -1 more
I should have rented a rug doctor...would have done a better job.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$160

Alice L.
08/2017
5.0
carpet cleaners
  + -1 more
The workers were very nice and moved my furniture carefully as needed. Unfortunately, they were not able to get one stain from the rug, but overall they did a good job.
Description of Work: Rug cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Alfred M.
05/2017
5.0
carpet cleaners
  + -1 more
Very good job
Description of Work: Carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Glenda E.
03/2017
5.0
carpet cleaners
  + -1 more
Their work exceeded our expectations, plus they delivered for a nominal fee and repositioned the rug in our mom's home afterwards. We highly recommend them!
Description of Work: Steamatic professionals restored a beautiful area rug that was heavily soiled with dirt and pet stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Darby M.
02/2017
5.0
carpet cleaners
  + -1 more
Steamatic cleaned a 9 x 12 area rug that was heavily soiled, but in otherwise good condition. As a result of their expert care, we are now able to use the rug in our living area, where it can be displayed with pride. We highly recommend them as professional, courteous folks with high standards demonstrated in the work they completed for us.
Description of Work: Steamatic cleaned a 9 x 12 area rug that was heavily soiled, but in otherwise good condition. As a result of their expert care, we are now able to use the rug in our living area, where it can be displayed with pride. We highly recommend them as professional, courteous folks with high standards demonstrated in the work they completed for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Darby M.
02/2017
5.0
carpet cleaners
  + -1 more
The work they did "revived" a beautiful rug at a reasonable cost. Their customer service and prompt delivery were excellent, and I highly recommend this company!
Description of Work: Steamatic cleaned a 9 x 12 wool area rug that had been stained over a period of 10 years.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Sara K.
12/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpet in 1 room. There was a white latex paint spill and pet stains that they removed from a cream colored Berber carpet and initially it looked very good, but then it started whicking up again. They returned and retreated the stain with satisfactory results. I would hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Bob S.
11/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Showed up on time and did a good job of cleaning carpets in two rooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Lynn B.
07/2015
5.0
carpet cleaners
  + -1 more
I have used steammatic on several occasions. They always have done a wonderful job. Floors very clean and smell so good. I have serveral animals but you can never tell they are in the house after Steammatic leaves. Very friendly staff. I would recommend this company.
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$167

Sherri M.
04/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy W.
10/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: No surprises. Got a quote over the phone, service techs arrived on time, quickly went about their business, cleaned 2 bedrooms plus hall, enzyme treatment for pet urine, scotchgard in the hall, all as promised. Price was as quoted; no hidden charges. Carpets looked great and still do - they got out all but the most stubborn spots. I would use them again. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Dana E.
05/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Very prompt and professional. Have recommended to my family as well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Barbara K.
04/2014
5.0
carpet cleaners
  + -1 more
They were professional, did a great job, moved furniture. placed protection under the furniture and went over stubborn stains to make sure they got them. We chose carpet cleaning over buying new carpet, as that is a nightmare in itself. We are pleased. This is our second time using them. We used them 3 years ago. We were pleased then. We are pleased now!
Description of Work: They came out and cleaned the carpets in our double wide.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158

Sarah C.
01/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: Steam cleaned carpet. LR, 3 BR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Barbara K.
11/2013
5.0
carpet cleaners
  + -1 more
They cleaned the carpet in the whole house before we moved in. Courteous, professional, punctual, reasonably priced. Great experience!
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lisa S.
10/2013
4.0
carpet cleaners
  + -1 more
They did a good job and were careful with my furniture. I was somewhat disappointed with the lack of stain removal from both prey and the rug. I think they should have either retreated these areas or made it clear that they could not be removed up front.
Description of Work: Cleaned carpet and large rug in family room .

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Sammie S.
06/2013
4.0
carpet cleaners
  + -1 more
Did a fairly good job. Spent 1.5 hrs. shampooing den, living room, one bedroom, steep stairs, and small bathroom. However, would not shampoo under the king size bed due to liability issues. Did not shampoo under triple dresser (probably due to weight). These were important to me because I cannot clean under them myself. Did a good job removing mold around three air vents. The two providing the service were very nice.
Description of Work: Shampooed den, living room, bedroom, stairs, and small bathroom. Applied a carpet protectant.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Julie S.
11/2012
5.0
carpet cleaners
  + -1 more
The workers explained what would be done, how long it would take, and what to expect for drying time. They were courteous, helpful, and thorough. I was very pleased with their work.
Description of Work: The carpet in five rooms and a hallway were steam cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Peggy G.
08/2012
5.0
carpet cleaners
  + -1 more
Within two hours of notifying Steamatic of the Hill Country, they arrived. They promptly, began water extraction, moving furniture, pad, carpet, etc. They came every day to monitor the humidity, and moisture level in the oak flooring, and walls, as well as under the house. The process took four days, and I was kept informed along the way. The owner of Steamatic of the Hill Country even met with my insurance adjustor..Steamatic made a stressful time more bearable. .
Description of Work: Burst pipe flooded my Mom's bathroom, hallway, and bedroom. Did water extraction, moved furniture, removed pad & carpet. removed baseboards, sprayed anti-mold spray on all surfaces, and drywall.Also set up dehumidifiers, and fans under house & within house. Monitored water & humidity readings for four days.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

    Contact information

    1682 JUNCTION HWY, Kerrville, TX 78028

    mysteamatic.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Air Duct Cleaning,
    Water & Smoke Damage

    FAQ

    Steamatic of the Hill Country is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    Steamatic of the Hill Country accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Steamatic of the Hill Country does not offer free project estimates.
    No, Steamatic of the Hill Country does not offer eco-friendly accreditations.
    No, Steamatic of the Hill Country does not offer a senior discount.
    Yes, Steamatic of the Hill Country offers emergency services.
    No, Steamatic of the Hill Country does not offer warranties.
    Steamatic of the Hill Country offers the following services: Carpet Cleaning, Air Duct Cleaning, Tile and Grout Cleaning, Water Damage Repair

    Contact information

    1682 JUNCTION HWY, Kerrville, TX 78028

    mysteamatic.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed