Holloway Plumbing

Description of Work: The service performed was replacement of a hose bib (outside hose faucet) that had a slow leak. Holloway plumbing had installed the existing/leaking hose bib in July of 2010 (it didn't last three years). Because a second hose bib had been installed at that time I asked that they replace it as well. The replacement hose bibs they now offer are warranted for 10 years and are of a simple ball valve type. Both valves were replaced in July of 2010 for $114.50 (includes a $39.00 service fee). The 2010 replacements were screw and O-ring type. For this (March 2013) service a "dispatch" fee is shown as $39.00, the first bib at $82.00, and the second bib discounted for $64.00 ($185.00 total).

Description of Work: We purchased some high-end replacement master bathroom fixtures online for the two sinks, shower and whirlpool bath. Once all of the parts were in, it was time to find a plumber to install them. We quickly discovered that finding a plumber to get into the whirlpool bathtub enclosure and replace the spout and faucets, let alone the drain plug, overflow, etc., was going to be a real challenge. Every plumber we called said that they didn't do whirlpool tubs. Then we called Holloway. They sent Texas (believe it or not, that's his first name) and Jeff, his helper, to see us the next day. While at the house, Jeff took a water pressure reading at our front hose bib and discovered that the pressure was far in excess of the safe limit and that the pressure relief valve (PRV) had apparently failed. Texas gave us a quote to replace the PRV (actually, to install two, in tandem), along with a couple other new style water cut-off valves inside the garage. And as luck would have it, the city code had changed since our water heater had been installed and they would be obligated to modify the hot water flow and install a water heater safety tank as well. We gave them the OK to do that work prior to having the bathroom work accomplished. Texas confirmed that getting access to the inside of the whirlpool tub enclosure is always a challenge, but that they could do it. After looking at all of the parts we had purchased and surveying the bathroom, he said that there was another challenge. The new valve that went with the new shower faucet handle could not be installed from the inside, as the size of the hole behind the current handle cover plate was not large enough to get the old valve out and the new valve in. Short of removing the entire marble and glass shower enclosure to get inside the wall, the only other way was to access it would be from the outside, through the exterior wall of the house. He had a bricklayer/mason come by to give us a quote to remove about a dozen bricks and replace them after the plumbing work was done. The quoted price to do that was WAY high, so I told him I'd get my own bricklayer to do the the work (which I did, for 25% of the cost quoted by the one they sent). Holloway Plumbing does not work on an hourly rate basis - they have fixed pricing for virtually every type of plumbing job. They also have a Plumbing Protection Plan that costs $14.95/month ($179.40 for the year) that includes discounts, annual inspection of all plumbing, a water heater adjustment, flushing and tune-up, inspection of drain lines with drain vision camera, and some other preventative actions. If you elect to sign up for the plan, the costs of the various elements of the plumbing jobs are reduced an average of 10%. We opted to take out this protection plan. The total amount of the discounts for these two jobs greatly exceeded the cost of the Plan.

Description of Work: Clean out sewer clog. Install new water heater and dispose of old heater. Clear water lines of particles and sediment. Recommended further issues that need to be addressed. Explained monthly service plan.

Description of Work: When I moved into the house there was not a cleanout drain and it was next to impossible to clean properly. The garbage disposal had also stopped working. The technicans installed a clean-out drain outside and installed a new garbage disposal in the kitchen.

Description of Work: Plumbing

Description of Work: The plumber and his helper fixed the leak in the kitchen faucet. They had to clean corrosion from our hard water out of the body of the faucet. Got the master bath faucet to working correcty by changing out some parts, corrosion again. Got parts for the master bath shower and for the clothes drying venting. Were very pleasant to deal with.

Description of Work: Recently, our water softener became inoperable and we called Holloway Plumbing to come and assist us in finding the problem or with purchasing a new water softener. .

Description of Work: They unclogged our toilets.

Description of Work: Slow draining sink.

Description of Work: Excellent customer service. Holloway Plumbing was friendly,professional and reasonable. They gave us a fair estimate upfront and we were happy with the work the performed. We plan on using Holloway Plumbing in the future.

Description of Work: Replaced two sink faucets and put in a new garbage disposal.

Description of Work: Called Holloway Plumbing because the seal was leaking under my toilet. The Technician that came out gave an estimate of the repair cost and performed the services upon acceptance. He pulled the toilet, cleaned the area, installed the new seal and re-installed the toilet. He even did a neat job of re-caulking around the base of the toilet.

Description of Work: Checked water heater anode, flushed sediment from water heater , checked hot water circulation pump

Description of Work: Holloway Plumbing came out and replaced 1 toilet, repaired a leaky toilet, replaced 2 lavatory drians, and took a look at our hot water heater.

Description of Work: Toilet was leaking when flushed. New parts we provided to prevent leaking. Bath tub was clogged up. New drain valve was installed and unclogging fluid poured down drain to wipe out any other clogs. Garbage disposal was not working properly. An old musty smell coming from unit. New plumbing provided for better drain and vent provided for smell.

Description of Work: We used Holloway Plumbing before the Holloway men sold the company and went out on their own. We have not used them since then and cannot give a review for the new company.

Description of Work: Replaced water heater. Installed water pressure valve with a tank and repaired leak at water softener..

Description of Work: They snaked our outside drain to the septic tank.

Description of Work: They replumbed a toilet and sink for me, but then they redid my floor without any asking. They gave me a new lavatory in my half bath.

Description of Work: My landlord had to pay their exorbitant prices, unfortunately. They were very responsive, arrived on time, and spent about 15 minutes completing 2 minor jobs, for which they charged more than $300, after the Angie's list coupon was presented. They would not provide any kind of telephone estimate, as did other companies that were called. The other 2 companies estimated that the jobs would be about $100.

Description of Work: They installed a PRV and thermal expansion tank which took one hour and charged me $700. They would not break down the cost of equipment and labor. Refused to again when I called to ask. I looked the thermal expansion tank up on the internet and found it for less than half of what they charged.

Description of Work: I used Holloway Plumbing to fix an irrigation leak.

Description of Work: Holloway Plumbing replaced a toilet for me.

Description of Work: Received an estimate to replace a water heater.

Description of Work: Provided temporary fix for broken water line in the house foundation. Capped bad line, removed water heater from system until fixed. However, they were too expensive because they sent two people and charged us for the two people while they were here, when they only needed one person once they found the problem. It should have only cost about $200.