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Earnest Roofing

Roofing, General Remodeling, Gutters

About us

At Earnest Roofing we are dedicated to providing our customers with the highest level of service and workmanship in the Texas Hill Country. Our state-of-the-art NTM Standing Seam Metal Panel Former machine allows us to offer our customers a custom-fit standing seam metal roofing system fabricated on your job site, and in a wide variety of colors. Our standing seam metal roofing systems are fabricated with a true 24 Gauge Domestic Steel for maximum strength and durability. We are proud to be certified by both GAF and Owens Corning on the installation of composition shingles and offer both lines in a variety of colors. We are proud to produce a high-end seamless gutter system on-site with our gutter forming machine.We are proud to partner with VERSICO for our commercial roofing system installations and offer a variety of applications to best fit the needs of each client. We offer a 20-year NDL on all of our commercial roofing system installations.

Business highlights

15 years of trusted experience

Services we offer

Standing Seam Metal, R-Panel, V-Crimp, Snap-Lock, Composition Shingles, Tile Roofing, Seamless Gutter Systems, Commercial TPO Roofing, Commercial PVC Roofing, Roof Inspections, Insurance Claims, Roof Maintenance Contracts, Roofing Repairs

Services we don't offer

If you don't see what you need listed here, please give our office a call and we'll be happy to help!

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

3.49 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
11%
3
11%
2
11%
1
33%


Rating CategoryRating out of 5
quality
4.1
value
4.4
professionalism
3.8
responsiveness
3.0
punctuality
4.2
Showing 1-9 of 9 reviews

Tim E.
01/2019
2.0
roofing
  + -1 more
Earnest roofing installed my roof on July 18, 2018. On October 14th my roof leaked and ruined the upstairs flooring and sheet rock downstairs. I called the salesman Mike, who then sent out the subcontractor to repair the roof leak. He arrived and caulked wet roof. After repeated calls, texts and emails over several days, the owner Phillip Earnest finally returned my call. He agreed to send out the subcontractor to repair leaking roof, when the roof was dry, then send out foreman to inspect repairs. Also, Phillip agreed to pay back my insurance deductible in a few weeks. After 8 weeks have passed, I have not seen a foreman arrive to inspect the repair, nor have I received the check to pay back my insurance deductible for damages resulting from a faulty roof installation. Phillip will not answer his cell phone nor his office phone and will not return my calls when I leave a message with his office staff. His salesman/foreman has not returned my calls or emails or texts. I've filed a complaint with the BBB and will see how Earnest Roofing responds. I cannot recommend this roofing company since the owner/operator will not answer or return phone calls and has not performed work as agreed upon. I've hired numerous contractors since 1978 and this is by far my worst experience concerning hiring a contractor. Very disappointed, especially since they were recommended by several people I know. Buyer beware.
Description of Work: Remove hail damaged shingles and replace shingles

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$9,100

Tim E.
01/2019
1.0
roofing
  + -1 more
Earnest roofing installed my roof on July 18, 2018. On October 14th my roof leaked and ruined the upstairs flooring and sheet rock downstairs. I called the salesman Mike, who then sent out the subcontractor to repair the roof leak. He arrived and caulked wet roof. After repeated calls, texts and emails over several days, the owner Phillip Earnest finally returned my call. He agreed to send out the subcontractor to repair leaking roof, when the roof was dry, then send out foreman to inspect repairs. Also, Phillip agreed to pay back my insurance deductible in a few weeks. After 8 weeks have passed, I have not seen a foreman arrive to inspect the repair, nor have I received the check to pay back my insurance deductible for damages resulting from a faulty roof installation. Phillip will not answer his cell phone nor his office phone and will not return my calls when I leave a message with his office staff. His salesman/foreman has not returned my calls or emails or texts. I've filed a complaint with the BBB and will see how Earnest Roofing responds. I cannot recommend this roofing company since the owner/operator will not answer or return phone calls and has not performed work as agreed upon. I've hired numerous contractors since 1978 and this is by far my worst experience concerning hiring a contractor. Very disappointed, especially since they were recommended by several people I know. Buyer beware.
Description of Work: remove and replace shingles roofing

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0

$9,100

Art S.
11/2017
5.0
roofing
  + -1 more
They did a fantastic job! Re-roofed our house and it looks better than it originally did! John was very friendly, knowledgeable, and professional. Jessie and his crew were very very courteous, cooperative, friendly, knowledgeable, professional, fast, efficient, and helpful. This was one of the most pleasant construction experiences I have ever had. Two thumbs up!! :)
Description of Work: Re-roofing of house built in the 70s that had real cedar shake shingles. Replaced old shingles with new Certainteed Presidential Shake shingles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ron P.
11/2016
4.0
roofing
  + -1 more
Excellent work on repair, a little short on keeping me informed of when job was to be done.
Description of Work: Roof, hail damage repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

greg C.
02/2016
3.0
roofing
  + -1 more
Prompt - they showed up when they said they would. Fast - Finished applying shingles in two days. Friendly - enjoyable good old boys. I liked them. Cost - they were very helpful with hail damage insurance claim. Follow-up. - Can't give a good rating here. They have never done some of the clean up they committed to do. We've been in contact about it four to six times. They keep saying they will be here soon to finish the job, but over two months have passed and they are still a no show. Would I use them again? Probably, but only if we agreed that I could hold back part of the final payment until the whole job - including clean up - was complete.
Description of Work: Installed new shingle roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
1.0
punctuality
5.0

Yes, I recommend this pro
$8,000

BOB M.
04/2015
1.0
roofing
  + -1 more
unknown
Description of Work: They canceled the first appt. & then did not call or show up for the second

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


dana N.
02/2015
1.0
roofing
  + -1 more
unknown
Description of Work: Appointment was rescheduled 2 times. After he came on thursday to see place for addition of roof over concrete site for patio, he supposed to give me an estimate on Saturday. Never did. I called on Manday afternoon, left the message asking for an estimate or any answer. Today is Wednesday and I still have no response.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
3.0


Response from Earnest Roofing
We apologize for any inconvenience this has caused you. Unfortunately, there are times when an appointment has to be rescheduled due to weather conditions outside of our control, much like the weather we have seen in our area the past few weeks. When we are rescheduling an appointment, we pay close attention to weather updates, but are at the mercy of the forecasters and the often-times unpredictable Texas weather this time of year. Our goal is to keep our men as safe as possible when they are out climbing on roofs, and this means taking every precaution in icy, wet, or windy conditions. We do our best to have estimates delivered to our customers within three business days of the initial inspection, but there are certain situations in which this process may take a few days longer than expected, i.e. when we are waiting on quotes for lumber, concrete, or other building materials whose prices can fluctuate. We strive deliver a superior product at a fair and honest price to all of our customers, and thank you for giving us the opportunity to take a look at your project!

lori F.
06/2014
5.0
roofing
  + -1 more
The prices was reasonable for the size of it. They cleaned up everything which was nice. They finished the job in half a day and the guys showed up worked did their thing and cleaned up
Description of Work: Portion of our roof replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Earnest Roofing
Thank you [Member's name removed]! We appreciate the opportunity to do business with you and we are so pleased to hear you are happy with the service we provided!

Elizabeth E.
04/2014
5.0
roofing
  + -1 more
For such an old home, we needed a company that understood the importance of doing it right and with care to preserve the history of this home.
Description of Work: Meticulously measured and custom built metal sections onsite to create a metal roof for an 1886 home. Excellent customer service. This business has been in existence 60 years but creating the sections on site is new and no other company could do that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,200

    Contact information

    PO Box 291292, Kerrville, TX 78029

    www.earnestroofing.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    General Remodeling,
    Gutters

    FAQ

    Earnest Roofing is currently rated 3.4 overall out of 5.
    Earnest Roofing accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    Yes, Earnest Roofing offers free project estimates.
    No, Earnest Roofing does not offer eco-friendly accreditations.
    No, Earnest Roofing does not offer a senior discount.
    No, Earnest Roofing does not offer emergency services.
    Yes, Earnest Roofing offers warranties.
    Earnest Roofing offers the following services: Standing Seam Metal, R-Panel, V-Crimp, Snap-Lock, Composition Shingles, Tile Roofing, Seamless Gutter Systems, Commercial TPO Roofing, Commercial PVC Roofing, Roof Inspections, Insurance Claims, Roof Maintenance Contracts, Roofing Repairs
    If you don't see what you need listed here, please give our office a call and we'll be happy to help!

    Contact information

    PO Box 291292, Kerrville, TX 78029

    www.earnestroofing.com