Response from Earnest Roofing
We apologize for any inconvenience this has caused you. Unfortunately, there are times when an appointment has to be rescheduled due to weather conditions outside of our control, much like the weather we have seen in our area the past few weeks. When we are rescheduling an appointment, we pay close attention to weather updates, but are at the mercy of the forecasters and the often-times unpredictable Texas weather this time of year. Our goal is to keep our men as safe as possible when they are out climbing on roofs, and this means taking every precaution in icy, wet, or windy conditions. We do our best to have estimates delivered to our customers within three business days of the initial inspection, but there are certain situations in which this process may take a few days longer than expected, i.e. when we are waiting on quotes for lumber, concrete, or other building materials whose prices can fluctuate. We strive deliver a superior product at a fair and honest price to all of our customers, and thank you for giving us the opportunity to take a look at your project!