Dwaine is the owner of his company and does all of the work himself. Compared to larger companies who have employees doing the work, he has an investment in the quality of work he does and his reputation. I felt confident that whatever I may need in the future he will do quality work.
Description of Work: My heating and ac units had been serviced by another company who recommended replacement after repairing a wire. I called Dwaine's for a comparison estimate. After explaining the history to him he checked the units, spent time explaining various relevent things to me and suggested that I not replace them at this time since they seemed to be working well. Out of 3 AC companies he was the only one who took the time to do a full evaluation. He did not charge me for this. When the units I have actually die he will be the one I will call for replacements. He also offers a service agreement which covers more at significantly less cost than what I have been paying.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from DWAINE'S AC & HEATING
I here this all the time Air Conditioning Company's just want to replace units even if the existing unit is still in good shape. I think it is important to listen to what the customer wants and if it is a better unit then give them all the information to make the best decision for them. It is hard times for everyone and not everyone has the money to replace there unit and for Company's to tell people there unit is old and needs replace when in fact it does not need replace that is just plain lieing and Gods word tells us what a liers is John 8:44. I run My Company or Gods Company by Matthew 7: 12. Thank you for this commit..
Mardi N.
03/2012
5.0
heating & air conditioning/hvac
+ -1 more
They are excellent. They are professional. They respond in a timely manner. They will travel to different locations.
Description of Work: They serviced my heat and air unit.
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Service Categories
Heating and Air Conditioning
FAQ
DWAINE'S AC & HEATING is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
DWAINE'S AC & HEATING accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, DWAINE'S AC & HEATING offers free project estimates.
No, DWAINE'S AC & HEATING does not offer eco-friendly accreditations.
No, DWAINE'S AC & HEATING does not offer a senior discount.
Yes, DWAINE'S AC & HEATING offers emergency services.
Yes, DWAINE'S AC & HEATING offers warranties.
DWAINE'S AC & HEATING offers the following services: Do replacements and maintenance, service work and installs.