Description of Work: They picked up the tv, cleaned it thoroughly, and returned it. Apparently dust inside was making it shut off at random. I appreciate their quick response and clear explanation. The tv is just back, so I can't be sure it's "fixed" yet, but they think it is.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Loren E.
06/2015
5.0
home theater design
+ -1 more
After determining the problem, I had to contact LG to try to get an extended warranty on the panel of my TV. After much battering with LG, the company determined that the panel was defective and they extended my warranty so Denny and Sons could replace the panel. Denny's replaced the panel in a professional manner, but it did take time and discussion with LG to get the panel replaced. It took about 3 weeks before everything was settled. LG is a company that will come through providing you are persistant with them. We do appreciate LG for extending the warranty, but the hasseling was at times uncalled for. Thanks Denny and Sons for working with me and also for prodding LG to complete the warranty issue. I would highly recommend Denny and Sons Electronics for all TV repair - there are fewer and fewer reliable companies who still repair TV's.
Description of Work: They diagnosed an issue I had with my 55" LG TV. It was determined that the panel needed to be replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Loren E.
05/2015
5.0
tv repair
+ -1 more
Our TV has been having some issues and we've been working with LG to get an extended warranty on it because thye have to replace the entire screen panel on the TV due to a manufacturing default. So they have kind of been playing games with us, but we got the authorization last night so Denny and Sons will be doing the replacing of the screen for us. We paid an up front service charge which was an examination fee of $65. We got them to come out 2 weeks ago.
Description of Work: Our LG television is being serviced by Denny & Sons Electrical.
Rating Category
Rating out of 5
Yes, I recommend this pro
$65
Marilyn R.
02/2012
5.0
home theater design
+ -1 more
This is a family owned business. Also they were great. Everything went smooth. They made the experience easy for me and have great follow up. With them I feel like they are very responsive and willing to go the extra mile. I got more then what I paid for. It was worth it.
Description of Work: I wanted to purchase 2 new TVs and they came highly recommended.
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Service Categories
Stereo and Home Theater Systems,
TV Repair,
TV Sales,
TV Service - Cable,
TV Antenna,
TV Service - Satellite,
VCR Repair
FAQ
Denny & Sons Electronics is currently rated 5 overall out of 5.
No, Denny & Sons Electronics does not offer free project estimates.
No, Denny & Sons Electronics does not offer eco-friendly accreditations.
No, Denny & Sons Electronics does not offer a senior discount.
No, Denny & Sons Electronics does not offer emergency services.
No, Denny & Sons Electronics does not offer warranties.