Cypress Roofing

Roofing, Gutters, Ceramic Tile,

About us

Hill Country's top professional roofing company. Servicing Hill Country and San Antonio and surrounding areas. Certified with all major manufacturers to offer lifetime warranties. Kerrville's Roofer of the Year 2019. Specialize in all shingle roof applications, standing seam metal systems, flat and TPO systems. Residential and Commercial installations. Call or email us to see the difference between professional roofing company and others. We strive to provide competitive pricing, excellent installation and service.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Roof and gutter repair or replacement. Insurance claims welcome.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.914 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
0%
2
7%
1
7%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 1-14 of 14 reviews

Deborah M.
05/2022
5.0
roofing
  + -1 more
Perfect. Cristian gave us an estimate for a new metal roof and worked with us to get the best roof we could afford. From the time the crew arrived to completion of the roof was about a day and a half. Total cost was exactly the same as the estimate. Someone came by with a magnet to retrieve any metal pieces left in the grass. The roof looks terrific and we are very happy we went with Cypress Roofing.
Description of Work: Old metal and shingles removed, replaced with new metal roof, complete cleanup and hauling off of leftover materials

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,500

Kathy O.
09/2021
5.0
roofing
  + -1 more
As a rental manager I run into emergency situations where I need a job done ASAP. Every time I call on Cypress Roofing they come through. I appreciate the personal care when they explain what’s going on, they give me options, take pictures so I can see and understand the issue. Also their honesty is exceptional, they’ve never taken advantage of the fact that I’m an elderly woman who’s not about to go on a roof or in the attic! The last job they did for me solved the problem and saved me a lot of money.
Description of Work: Roof repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$450

Sonja M.
12/2020
5.0
roofing
  + -1 more
They did a great job from start to finish. Very pleased with our new roof. Highly recommend this company!
Description of Work: New metal roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cypress Roofing
Thank you so much for the awesome review! We’re so happy we were able to get you taken care of!

Lisa P.
08/2020
5.0
ceramic tile, roofing
  + 0 more
Great service and quality workmanship. Cypress was quick to respond and got the job done quickly. Highly recommend
Description of Work: Roof replacement

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cypress Roofing
Thanks for the awesome review!

Wilson L.
08/2020
5.0
gutter repair, roofing
  + 0 more
My contacts with employees were courteous and professional. Project coordinator Steven T. was great. Quality and speed of work was above average. Pricing was very competitive. project coordinator Steve Tolen
Description of Work: New dimensional asphalt roof installed with new guttering.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cypress Roofing
Thanks for the review!! We'll pass along your kind words to Steven!

Teresa L.
07/2020
5.0
gutter repair, roofing
  + 0 more
Awesome company with integrity in their work. Worked with us on price and what insurance would pay. Professional, courteous and included us in all decisions made to be sure everyone was on the same page. Prompt work with great clean up after work completed.
Description of Work: Replace roof, gutters&screens, downspouts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cypress Roofing
Thank you for the positive review! Customer service is our top priority and it's always good to hear we've hit our mark!

Betty M.
07/2020
2.0
roofing
  + -1 more
Never showed back up with estimate.. They are irresponsible, never will call them again
Description of Work: New roof replacement

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Cypress Roofing
Thank you for the feedback. Although we are sorry this was your experience, it is important to us to that we are made aware of areas in which we can improve and we appreciate you taking the time to do so!

Preston D.
06/2020
1.0
ceramic tile
  + -1 more
No response at all. I did call and they didn't not return my call. I feel like they suck for the simple reason that they do not return calls period. This is my view makes them reliable for contact for future needs.
Description of Work: Request was submitted for broken tiles. No call back was received.
Rating CategoryRating out of 5

Response from Cypress Roofing
We sincerely apologize that this was your experience with us. We pride ourselves on our customer service and are truly sorry to hear that standard was not met in your interaction with our business. Due to the recent storms our office has been inundated with calls leading us to make the decision to choose quality over quantity and pause on scheduling new customer appointments. We wish we could service the whole community and are sorry for any inconvenience this causes you.

PATRICK M.
06/2020
5.0
gutter repair, home inspection
  + 0 more
After a severe thunderstorm in our area we happened to notice that night that a large amount of water was on the floor in several rooms of our home. We spent a lot of time on cleanup but worried about what caused the flooding especially with more rain in future forecasts. I didn’t know any roofing pro’s in town so I used the internet to search and located Cypress Roofing and read the positive feedback. I called Cypress early the next morning (Friday) and they were able to arrange a roof inspection within two hours or so. Cypress Sales Rep Camden Jones soon arrived and conducted a thorough inspection and found no damage to the roof that would have caused the flooding. Camden then searched for a possible cause and located several entry points for water that were obscured by the landscaping that I was unaware of but will address with my landscape guy. Camden refused to charge for any of the inspection and the whole experience was professional and positive and should I experience any roofing issues in the future I will be contacting Cypress Roofing. I love great service and I recommend that you do the same.
Description of Work: Storm damage Inspection and assessment.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cypress Roofing
Thank you so much for the positive review! We're glad Camden was able to get you taken care of. We'll pass along the kind words.

William H.
03/2020
5.0
gutter repair, roofing
  + 0 more
Almost giving up our search for a roofing company in Kerr County, TX, we finally found Cypress Roofing in Kerrville on Angie's List. After contacting the company, the owner Mr. Albert Martinez came to inspect and give us options for leak repairs. We also asked for a quote for a new standing seam metal roof. His friendly helpful manner and honesty left us feeling good about his company. We did buy a metal roof system from Albert's company, and it has been, by far, the best decision we have made for our home since moving to the area in 2001. Communication before, during and after the project, was top notch and thorough. We always knew where the process was and what would be next. Albert, the owner, Camden, Christian, Kyle, Tony, Pat, and the installer crews are knowledgeable, reliable and high quality professionals in applying metal roofing with a flair. We would be remiss if we did not also thank Johanna for her attention in keeping order in the business accounting areas. We are absolutely thrilled with our new standing seam metal roof quality and Cypress Roofing's architectural craftsmanship. Ours was not an easy roof. The result shows that Albert and his company take great pride in the quality of their work. We do not hesitate in urging anyone, residence or business to put this company at the top of your list for consideration. You will not be sorry.
Description of Work: New Metal Roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cypress Roofing
We are so thankful for your extremely kind review. We couldn't be happier that you were so pleased with our services. That's what we strive for and hearing we've met that mark makes it all worthwhile. It was sincerely a pleasure doing business with you, Mr. [Member Name Removed]. Thanks again for sharing your experience with us and the community!

Sabine K.
03/2020
5.0
roofing
  + -1 more
I cannot say enough good things about Camden. He was amazingly responsive, informed, well-spoken, and friendly. He performed the work very well and saved us a much greater problem, which was imminent until he repaired our wind-damaged roof.
Description of Work: Roof Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Dianne R.
09/2019
5.0
roofing
  + -1 more
We had substantial hail damage this spring and contacted Cypress roofing for an estimate. They were timely, transparent and very professional. The crew that came to remove and replace our roofs were very polite and cleaned up after the work was done. We were pleased with the timeliness, quality and professionalism. They were very responsive to questions and concerns. I had a concern with the skylight and they were able to respond and fix it as we requested. We have been very pleased with all aspects of the process and would use this company again without reservation. We would highly recommend them and would be happy to serve as a reference for the quality of their work. Great company.
Description of Work: roof replacement for home, garage and barn

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40,000

Response from Cypress Roofing
Thanks for the awesome review! Your recommendation means a lot to us.

Allison M.
08/2019
5.0
gutter repair
  + -1 more
They communicated well and promptly and did a wonderful on my roof.
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Cypress Roofing
Thanks for sharing your review with us and the community!

Charissa W.
08/2019
5.0
roofing
  + -1 more
It was great! The crew was very meticulous with their work. They knew what to do and had it done in a couple of days! Thanks, Cypress Roofing.
Description of Work: N/A

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,800

Response from Cypress Roofing
Thank you for the positive review!

    Contact information

    1686 Junction Hwy, Kerrville, TX 78028

    http://www.cypressroofer.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Gutters,
    Ceramic Tile,
    Home inspection

    FAQ

    Cypress Roofing is currently rated 4.9 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Cypress Roofing accepts the following forms of payment: American Express,Check,MasterCard,Visa
    Yes, Cypress Roofing offers free project estimates.
    No, Cypress Roofing does not offer eco-friendly accreditations.
    No, Cypress Roofing does not offer a senior discount.
    Yes, Cypress Roofing offers emergency services.
    Yes, Cypress Roofing offers warranties.
    Cypress Roofing offers the following services: Roof and gutter repair or replacement. Insurance claims welcome.

    Contact information

    1686 Junction Hwy, Kerrville, TX 78028

    http://www.cypressroofer.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM