Clean and Shine

Description of Work: Provider estimated a cost of $175.00 & offered a $25.00 discount for window cleaning on my 2 story, 3 bedroom house. Windows were filmy from spring pollen. No one came to see the house or the situation beforehand. Provider guaranteed that her workers were bonded & insured as well as experienced. None of that turned out to be true.

Description of Work: I was told the day before I scheduled the cleaning of my home for arrival of company that two girls would be at my home at 9 a.m. By 9:30 a.m. no one had shown up and no phone call. I called Sheri at phone number listed and she called the girl and she forgot is was a school holiday and had to make arrangements for her son. I also was told by Sheri that there would be two girls coming to get it done faster as I had errands to run. By 9:45 the "girl" called me and said she was just dropping off her son and would be on the way. When asked about a second girl she knew nothing about it. I called Sheri back and Sheri said well let me see what I can do. By 10 a.m. I was told that the "girl" was just dropping off her son and then going by to pick up another woman to bring to help and she would be there in 15 minutes. By 10:30 no one had shown up. Another phone call was made to Sheri and I told her I needed to be done by noontime as I had made arrangements for errands, etc. By 11 a.m. no one had called OR shown up and I called Sheri back and she had told girls to turn around and go back home because there was no way they would finish by noon. She did this and did not call me back, instead I had to call her. This company seems very disorganized and lacks communication skills. I would not recommend having to go through this to any one else.