After calling other companies who were not available on Labor Day weekend, contacted John Martinez who came out immediately. He promptly identified problem and repaired unit. He also added needed refrigerant..He did not charge extra for holiday weekend work which was very commendable. He saved us from a very uncomfortable long weekend. John is very easy to deal with and highly educated in his trade. Will certainly use him in future. Highly recommend him.
Description of Work: Repair of outside a/c unit on holiday weekend
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Randy M.
06/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Great great great and honest service. Arrived when he promised and air conditioner was better than it's ever been after repair. Cannot recommend enough.
Rating Category
Rating out of 5
Yes, I recommend this pro
Fred S.
09/2015
5.0
heating & air conditioning/hvac
+ -1 more
My father in law's air conditioner quit working as we were helping him pack to move. it was hot outside and get hotter inside. We wanted someone to look at it that day if possible. Two other places I called could not come until the next day. When I called John he said he would be out after his last job which would be around 7 p.m. He showed up and filled the system with coolant and the air conditioner worked for the night, but went quit cooling the next day. I called and he came out that day and determined that the coils had a leak and needed replaced. He said he would try and find one the next day and have it installed. He found one and had someone come out and install the unit and refill the coolant. The air conditioner has worked well since then.
Description of Work: He first came and filled with coolant. Because it lasted for only 24 hours and after checking some other things, he determined that there must be a leak in the "coils" and that they needed replaced.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Cal N.
07/2015
2.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: No knowledge of the system he was trying to service.
Rating Category
Rating out of 5
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0
$125
Brock O.
05/2014
1.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Contact made on system installed by John Martinez for problem on warranty item. Did not respond as promised. Used another AC firm in Kerrville for needed repairs.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Meg E.
12/2013
5.0
heating & air conditioning/hvac
+ -1 more
As usual, John and his company are very professional. My husband and I have had the pleasure of also knowing John and his family on a personal level. We have used his service every time we have had problems with our A/C or heating. He is a pleasure to work with. Will return calls quickly, and if he is delayed, will call and let you know. Prompt, courteous, professional service.
Description of Work: Completely checked our A/C, cleaned unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Patrick C.
11/2012
5.0
heating & air conditioning/hvac
+ -1 more
After several attempts to id coolant leakage, replaced coil. Nice to have a/c for the fall weather.
Description of Work: Replaced coil in air conditioner, added 5 lb coolant.
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Service Categories
Heating and Air Conditioning,
Appliance Repair
FAQ
Air by John Martinez is currently rated 4.4 overall out of 5.
No, Air by John Martinez does not offer free project estimates.
No, Air by John Martinez does not offer eco-friendly accreditations.
No, Air by John Martinez does not offer a senior discount.
No, Air by John Martinez does not offer emergency services.
No, Air by John Martinez does not offer warranties.
Air by John Martinez offers the following services: Residential, commercial air conditioning, heating & refrigeration, installation & maintenance.