Rightway Appliance

appliance repair, small appliance repair service

About us

With over three and a half years experience in the DFW metroplex Rightway Appliance is your go to stop for all your appliance needs. We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business. We charge a $75 service fee but waive it if you get the repair. We guarantee we can beat any price of our competitors!

Business highlights

10 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.3119 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
13%
3
3%
2
1%
1
10%


Rating CategoryRating out of 5
quality
4.4
value
4.2
responsiveness
4.4
Showing 26-50 of 119 reviews

William Emerson L.
06/2019
5.0
Excellent and reasonably priced! Really liked the service! Will recommend and use again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Phyllis H.
05/2019
4.0
I would use them again.

Rating CategoryRating out of 5
quality
3.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Darrell M.
04/2019
4.5
prompt and very quick

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Kevin C.
04/2019
5.0
No comment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Joan C.
03/2019
5.0
Wayne answered all of my questions and provided me additional information that was very helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$75

Sharon D.
03/2019
4.5
I would highly recommend this company. The Tech was very nice and was upfront on issues regarding my dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$356

Vanessa R.
03/2019
1.0
I have paid them over 600.00 dollars and after more than 2 weeks I still don t have a working refrigerator. They have been here 3 times and never call me to follow up on their work after telling me to wait 24 hours to see if it starts cooling. They order parts and never call me when they come in to set up installation. They lost my invoice for over 300.00 dollars and asked me to provide it to them. Overall I would never hire them again

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Micki m.
03/2019
5.0
Eric arrived in time. He was professional was thorough and provided good answers to my questions and went over and above the call of duty. It is apparent he has pride in his work and enjoys his chosen profession. I would use this company again and recommend to friends and family.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

David L.
02/2019
4.5
workman ship is extraordinary, keeping to the arrival time quoted needs a little work. although the tech did have a family emergency on first day , but was 2 hours behind of the time he was scheduled ( by him) to arrive in the second day.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.0

Yes, I recommend this pro
$243

Tony M.
02/2019
4.0
Wayne is well skilled at his craft but the office communication needs to be improved.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro
$525

Bitsie W.
02/2019
5.0
Great job! Quick response, technician was professional and price was reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David D.
02/2019
5.0
Great appliance repair company! Very prompt and extremely competent!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Sherri F.
02/2019
5.0
No comment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

michael w.
02/2019
5.0
No comment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James S.
02/2019
5.0
Rightway was fast and friendly! I appreciated their quick response and appointment to resolve my issue. I got an appointment within less than 24 hours! Daniel made sure everything was prepared ahead of my appointment with Eric (field tech). Eric called later that evening to confirm, and he texted me when he was on the way. The appointment lasted about 30 minutes and we were done, I appreciated this company so much!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Carrie J.
01/2019
0.5
We hired him to fix a loud washing machine. He was late to the appointment. He took 16 hours to "fix" the problem over the course of 3 appointments. The first load of laundry I ran after he was done, the washer leaked water - which it had never done before. On the 3rd load it started making the loud banging sound again. Maybe he needs to not repair front-loading washers. He was unprofessional in his communications with us and with his staff, talking on the phone while he was working on our washer. I hope he improves his customer service skills as well as his repairing skills.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5

$450

Jerry F.
12/2018
4.0
I believe him to be honest and fair.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$75

Becky C.
11/2018
5.0
Excellent service from Wayne. will use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ken H.
11/2018
5.0
Dishwasher repair was handled quickly and professionally. Wayne did a great job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$254

Roberta T.
11/2018
5.0
Wayne was polite, knowledgable, fair, and made sure the issue I thought was the problem was it. He even looked at a different issue and directed me as what I needed to do! I will recommend him to others!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

zeke b.
11/2018
5.0
They did a great job, pleasant, professional, and promt. Very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lea P.
10/2018
5.0
He came out right away, and he knew his stuff.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

305 Hilltop Road, Kenne, TX 76180

http://rightwayappliancerepair.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

appliance repair,
small appliance repair service

FAQ

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: Closed

Sunday: Closed

Rightway Appliance accepts the following forms of payment: CreditCard
No, Rightway Appliance does not offer free project estimates.
No, Rightway Appliance does not offer eco-friendly accreditations.
No, Rightway Appliance does not offer a senior discount.
Yes, Rightway Appliance offers emergency services.
Yes, Rightway Appliance offers warranties.

Contact information

305 Hilltop Road, Kenne, TX 76180

http://rightwayappliancerepair.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed