Description of Work: Checked the system. Adjusted sprinkler heads. Changed a couple of poor performing heads. Checked rain gauge.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$98
Greg U.
12/2014
3.0
pool cleaners
+ -1 more
John is a good guy to work with, but the service technicians that handled my pool were horrible. Issues that I had: One week, the service technician came by and put chlorine tabs in the skimmer basket and turned on my pool cleaner. He did not do anything to the pool. The excuse was he had things to do with his family and was in a hurry. If it is raining on your day of service, they will leave a hang tag on your door, but will NOT come back to do the service. I've been unlucky and paid for 5 weeks of these "Rain Services." Most of the time the service technicians do not brush the pool. They get the noticeable debris from the pool, but not the dirt in the corners. I have cameras in my backyard that I've reviewed for their service quality. They are usually done within 10 minutes, while my previous service provider usually took about 30. I have a fountain at the back of my pool that has never been cleaned. Leaves were not even skimmed from the top. My service day was Friday, but there were 3 times that service had to be done on Saturday. Communication is extremely poor and I always wondered if service was going to be completed. Once no one came to service the pool at all. I gave them 5 months, but it never got better. Decent owner, but the service technicians do not represent him well. I suggest people look for other providers before trying Blue Mountain.
Description of Work: Weekly pool service
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0
$160
Corliss R.
07/2014
5.0
pool cleaners
+ -1 more
Perfect!
Description of Work: They regularly, weekly, maintain my pool and spa and recently have repaired one of my pumps. The service I receive is EXCELLENT and I would refer this company to anyone needing anything pool!!!!! Thanks John and the guys.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
PAULA A.
04/2009
5.0
physical therapist
+ -1 more
He is well known all over the city, and he's got certified people working there. He has got 3 pools, which includes a main pool and another hotter pool, and he has a hot tub. He's got a walking machine and a riding bicycle in the water. There's even a little bench that takes you down.
Description of Work: I go to Blue Mountain Pools, which is managed by John West, for aquatic therapy, and I take my husband there too.
Rating Category
Rating out of 5
punctuality
5.0
Yes, I recommend this pro
Einar O.
08/2008
5.0
pool cleaners
+ -1 more
They did a good job and I would highly recommend them. They are responsive and return phone calls. They are knowledgeable about the pool. If they see something wrong they tell me immediately.
Description of Work: They clean the pool. They vacuum and add chemicals weekly. They monitor the pool to make sure it is functioning properly.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service,
Rehabilitation - Physical Therapy,
Deck Maintenance
FAQ
BLUE MOUNTAIN POOLS is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
BLUE MOUNTAIN POOLS accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, BLUE MOUNTAIN POOLS offers free project estimates.
Yes, BLUE MOUNTAIN POOLS offers eco-friendly accreditations.
No, BLUE MOUNTAIN POOLS does not offer a senior discount.
Yes, BLUE MOUNTAIN POOLS offers emergency services.
Yes, BLUE MOUNTAIN POOLS offers warranties.
BLUE MOUNTAIN POOLS offers the following services: POOL CLEANING SERVICE, POOL MAINTENANCE, POOL REPAIR & DECK REPAIR, RESTORATION PROJECTS, REPLASTERING & RESURFACING POOL TILE, COPING & DECKWORK,