Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

R.T. Plumbing Services Inc

Plumbing, Water Heaters, Drain Cleaning,

About us

PO Box 422 Keller, TX 76244. Owned and operated by Richard and Tris Bonsall.

Business highlights

22 years of trusted experience

Services we offer

Installation and repair of tankless Water Heaters, Water leaks, Gas leaks, Sewer and drain lines, Custom Homes & Remodeling.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

5.018 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-18 of 18 reviews

Eric F.
05/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

James C.
02/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Cheri C.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: The date of the service was on: 08/01/2015 The cost of the service was: $100.00
Rating CategoryRating out of 5
Yes, I recommend this pro

Brenda L.
12/2014
5.0
plumbing, gas logs
  + 0 more
Prompt, courteous and reliable.
Description of Work: Installation of Gas Logs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

James C.
11/2014
5.0
plumbing
  + -1 more
Perfect.......replaced outdated drain hose with new one, stopping long term backup problem under the sink. Quick, efficient, and thorough, I have used Richard for many repairs over the years for a wide range of plumbing needs...... He is knowledgeable, tireless, and reasonable. I have no hesitation to recommend him
Description of Work: Repair drain leak for dishwater/disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jim W.
06/2014
5.0
plumbing
  + -1 more
.
Description of Work: Replace circulation pump for hot water system They did an excellent job. Strongly recommend RT Plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$416

Jim W.
06/2014
5.0
plumbing
  + -1 more
They did an excellent job. Removed an old 75 gallon water heater and installed a new efficient quick recovery 50 gallon water heater. They were professional. Protected the walls and floor so no damage or dirt was left behind. Overall a very good job.
Description of Work: Replaced an old water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,406

John A.
03/2014
5.0
drain cleaning, plumbing
  + 0 more
Super punctual. Careful and thorough.
Description of Work: repaired two toilets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Amanda V.
02/2014
5.0
plumbing, water heater repair
  + 0 more
After working with three plumbers to obtain estimates for this work, we had received one low bid from a contractor that was fairly unresponsive and two sky-high bids from large DFW-area contractors. We were hoping to find a better balance between a small local contractor and the responsiveness and professionalism of the larger regional contractors, and Richard was a great fit. I should also note that Richard was recommended by Nick Wright of Texas Air Pro, one of our favorite contractors to work with. By the time we met with Richard, we had the scope of the project fairly well-defined. Existing water lines serving an old 40-gallon water heater in the garage would be decommissioned and replaced by new water lines running in the opposite direction to an existing, unused exterior closet. The closet provides access to the crawl space, so we built a platform to support the water heater high enough to allow for access below. Richard had a little trouble locating a short water heater at a reasonable price, but he was more than happy to arrange for pickup of one that I had found at a local supply house. While he was doing the water heater work, we had him install new laundry valves (the old ones were installed backwards and labeled incorrectly) and run a new dryer vent through the old water heater roof penetration with a new vent cap of my selection (DryerJack). We removed the drywall in the laundry room prior to Richard's arrival to facilitate these repairs/upgrades. Throughout the entire process, Richard and Tris were good about communicating by phone and email to ensure the project went smoothly. All in all, Richard and his assistant visited our home three times to perform the work, and they billed us in three steps as various aspects of the work were completed. We were very satisfied with their work and would use them again.
Description of Work: Replaced an existing gas-fired 40-gallon water heater with a 50-gallon water heater in a new location, with appropriate flue venting and drain connections; installed new laundry valves; installed a new in-wall dryer vent with appropriate vent cap routed through an existing roof penetration.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,450

Kyle H.
01/2014
5.0
water heater repair
  + -1 more
all has been great and we do not have the fear of the old tanks giving up on us right over the living room. The crew was great and would use them in the future.
Description of Work: replaced 2 old hot water heaters in the attic for a tankless.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Cheri C.
01/2014
5.0
plumbing
  + -1 more
I love them. They have always been very responsive. They are very knowledgeable. They have done several works for us. They are friendly and the prices are very competitive. They are really honest.
Description of Work: I used the plumbing service of R.T. Plumbing Services Inc. They rebuilt the insides of one of my toilets and connection to the water supply to the toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Lynn B.
11/2013
5.0
plumbing, drain cleaning
  + 0 more
These guys were awesome. They came the same day and right one time. Great service. Would use them again in a heartbeat!!!
Description of Work: They cleaned out the kitchen sink clog and replaced the master bathroom toilet controls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

John M.
05/2013
5.0
water heater repair
  + -1 more
I found them on Angie's List and they had a good price on the tankless water heater. We were well satisfied with them; they gave us a two-year warranty. While they had the tankless water heater on order they installed a loaner water heater over the weekend; which I think was a very nice thing to do. Their price was lower than some other competitors; it was a good price.
Description of Work: I used R.T. Plumbing Services to install a tankless water heater because my old one was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Michael H.
12/2012
5.0
plumbing, water heater repair
  + 0 more
The original traditional hot water heater was not installed correctly (too long of an exhaust pipe) which required modifications to be made to the plumbing so that the new tankless hot water heater could be installed per the manufacturer's recommendations and building codes. R.T. Plumbing was able to come up with a success plumbing orientation to maximize the performance of the tankless hot water heater and to bring everything up to code.
Description of Work: Removed traditional hot water heater and installed new tankless hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Michael S.
12/2012
5.0
plumbing
  + -1 more
Richard at RT plumbing services is EXCELLENT. They come out ASAP when an issue arises, and they have very reasonable, straight forward prices. I received 5 bids for my hot water heater, and they were near the cheapest and also had the best customer service. I have used them ever since for all plumbing news
Description of Work: I have used RT plumbing many times for plumbing issues around the house. I first used them in 2010 to have a tankless hot water heater installed. I have also used them for faucet installation, water heater maintenance, and a few other issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Clark P.
10/2012
5.0
plumbing
  + -1 more
Richard did some trouble-shooting on our Rinnai tankless water heater. We were getting an error code and quot;14and quot;. Other companies that we called weren't very accomodating. Richard gave us some good ideas about the cause of the code over the phone. We were expecting the worst, like a heat exchanger failure but Richard just found some leaves and dead bugs in the exhaust port. He did a thorough cleaning, gave us some good maintenance suggestions and changed a couple of settings for us. Everything is working perfectly now. I would happily recommend this company for your plumbing needs.
Description of Work: Rinnai tankless water heater trouble-shooting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Skye G.
03/2012
5.0
plumbing, water heater repair
  + 0 more
Richard gave me a bid to install a Rinnai tankless water heater. The bid was only a few dollars more than the lowest bid out of four. Berkeys was the highest at nearly double. IInstallation went very smoothly - installed in only a few hours. I chose Richard because he's a professional, no BS kind of guy. He performed a very clean install, cleaned up after and went above and beyond with the installation of my remote tub filler.
Description of Work: Installation of tankless water heater, removal of old water heater, installation of water filter and remote tub filler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Cheri C.
12/2011
5.0
plumbing
  + -1 more
The experience was excellent. The response time was great, the thoroughness of the work was great, he cleaned up after himself which I liked, and I liked that he was reasonably priced.
Description of Work: They replaced a faucet and replaced some of the gutter drain lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    Po Box 422, Keller, TX 76244

    http://www.rtplumbingservices.com

    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Water Heaters,
    Drain Cleaning,
    Gas Logs,
    Natural Gas Lines,
    Kitchen and Bath Remodeling,
    Drain Pipe Installation,
    Water Filtration and Softening

    FAQ

    R.T. Plumbing Services Inc is currently rated 5 overall out of 5.

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    R.T. Plumbing Services Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, R.T. Plumbing Services Inc offers free project estimates.
    Yes, R.T. Plumbing Services Inc offers eco-friendly accreditations.
    No, R.T. Plumbing Services Inc does not offer a senior discount.
    No, R.T. Plumbing Services Inc does not offer emergency services.
    Yes, R.T. Plumbing Services Inc offers warranties.
    R.T. Plumbing Services Inc offers the following services: Installation and repair of tankless Water Heaters, Water leaks, Gas leaks, Sewer and drain lines, Custom Homes & Remodeling.

    Contact information

    Po Box 422, Keller, TX 76244

    http://www.rtplumbingservices.com

    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM