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Paschall Air Conditioning & Heating Inc

Heating and Air Conditioning, Insulation

About us

9 employees. no subs. Charges a flat rate. No travel charges. Service fees apply. May contact through email @ jpennington@paschallairheat.com

Business highlights

67 years of trusted experience
Emergency Services Offered

Services we offer

Heating and AC residential, commercial, electrical, duct cleaning is now available.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.783 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
5%
3
2%
2
1%
1
8%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 76-83 of 83 reviews

James C.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Fixed the flame sensor to keep the heater from shutting off prematurely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Jim B.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Have used them for years. They were here today to do maintenance on two units. As usual very professional, cost very reasonable, and completed to my satisfaction.
Rating CategoryRating out of 5
Yes, I recommend this pro

Al N.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
very smooth
Description of Work: spring a/c checkout and recharge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Teresa B.
04/2012
1.0
heating & air conditioning/hvac
  + -1 more
Would never use this business.
Description of Work: Came home Saturday afternoon and found house very hot and blower not working inside. Called several businesses and desperate not to be without A/C Easter weekend. Paschall was the only one that would come out. Upon looking at the unit, technician said our blower system was out and he didn't carry the part on his truck nor did they have them stocked. Said it would be Monday before they could replace. He was here less than 15 minutes. Left the electricity unconnected to the unit. Monday morning, took the day off to be here. At 0900 called to see what time they were coming and was told it would be tomorrow as they were booked today already. Called someone else. Would never use them again.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Paschall Air Conditioning & Heating Inc
Paschall Air Conditioning strives to provide excellent customer service and make sure that emergency calls are taken care of as soon as possible, customer are put on the schedule first thing Monday to ensure that the customer is not left very long without air conditioning, unfortunately when OEM parts which are (parts that have to come straight from the parts house) are not carried on the technician’s trucks. In this particular situation the member was serviced by our technician Scott on Easter weekend, she was scheduled first thing Monday morning once the part was picked up from the parts house. The electricity was left off the unit to prevent any further damage to the unit from the bad wheel, if the unit continues to run the wheel could come off kilter and cause more internal damage to the system. When the member was called that morning at 8:00 am we informed her that we would be to her home immediately after the part was picked up, during that time the member was very upset that we would not be there at that very moment. After she hung up on several employees she was referred to the office manager in which the call was being listened in by the overseeing supervisor to make sure that we were providing the upmost customer service. During the phone call with the member she used heavy profanity and hung up even after we offered to do everything we could to get someone out there as soon as possible, which during the conversation the part had been picked up and we could have sent someone immediately. There are unfortunate events that occur and our company does make sure that they are corrected and in this case we have done everything possible to try to amend the situation.

James C.
12/2011
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Patricia A.
08/2011
1.0
heating & air conditioning/hvac
  + -1 more
Horribly. see above
Description of Work: Oddly enough, the service tech didn't check the outside air conditioning unit. He immediately went to the inside unit, said that the coils and motor needed to be cleaned and that it could cost me about $1000 and only then could he tell if the unit outside was working properly. I didn't have the money that day and then his price went down to $500 ish. I told him I would reschedule. Something didn't seem correct. After speaking to my father this weekend...he suggested I contact ACE AC out of Sanger. They came out today and before they came in my house, they went to the outside unit and discovered that that the filter was really clogged and was not able to let the air flow through. They cleaned this out with the water from the faucet. Checked the coils - they were not dirty and did not require cleaning. Checked the motor and it was fine too. After they cleaned the outside unit, they ran a test and said that the unit was putting out air at 22 degrees lower than the the intake air and that it was running beautifully . I paid $119 total for all of this and yes, my AC is working again. wow - sure glad i didn't go with this company.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$60

ROGER V.
05/2010
5.0
heating & air conditioning/hvac
  + -1 more
They did the job professionally.
Description of Work: They tuned up my air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89.99

dan H.
06/2009
5.0
heating & air conditioning/hvac
  + -1 more
It works well.
Description of Work: They did our air conditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

PO Box 191, Keller, TX 76244

www.paschallairheat.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Insulation

FAQ

Paschall Air Conditioning & Heating Inc is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Paschall Air Conditioning & Heating Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Paschall Air Conditioning & Heating Inc offers free project estimates.
No, Paschall Air Conditioning & Heating Inc does not offer eco-friendly accreditations.
No, Paschall Air Conditioning & Heating Inc does not offer a senior discount.
Yes, Paschall Air Conditioning & Heating Inc offers emergency services.
Yes, Paschall Air Conditioning & Heating Inc offers warranties.
Paschall Air Conditioning & Heating Inc offers the following services: Heating and AC residential, commercial, electrical, duct cleaning is now available.

Contact information

PO Box 191, Keller, TX 76244

www.paschallairheat.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM