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Palafox Roofing Systems

4.4(
55
)

Roofing, Kitchen and Bath Remodeling, Gutters,

... +18 more

About us

* Family Owned Business * Free Roof Inspections and Estimates Palafox Roofing has been providing residential and commercial roofing services to residents and businesses of the Dallas/Fort Worth area for over 13 years. Palafox Roofing is North Texas’s number one roofing contractor for installation, repairs and maintenance of new roofs. Palafox has earned a solid reputation for superior workmanship and outstanding customer service. The company handles roof repairs, roof replacements and preventive maintenance. A roof not only keeps the elements out, it’s also one of the most critical structures in any home. A well-maintained roof adds thousands in equity. Palafox Roofing provides Dallas/Fort Worth customers with quality roofs.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Roofing, Siding, Remodeling, Painting, Concrete, Ceramic Tiling, Chimney Repair, Gutters, Skylights, Insulation, and Fencing.

Services we don't offer

Plumbing, Windows, or Foundation Repair.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.455 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
7%
3
5%
2
11%
1
7%
Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.3
responsiveness
4.4
punctuality
4.5
Write a review
Showing 51-55 of 55 reviews
Bill P.
09/2014
5.0
home remodeling, roofing
  + 0 more
unknown
Description of Work: Roof inspection and repair of some seams, flashing etc.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Kendra R.
07/2014
2.0
home remodeling, roofing
  + 0 more
unknown
Description of Work: Did not keep me properly informed. After they spoke to the insurance company they never called me back to tell me anything. |
Rating CategoryRating out of 5
professionalism
2.0
responsiveness
4.0
punctuality
4.0
Response from Palafox Roofing Systems
Mrs. [member name remove] According to your insurance, you have been opening multiple claims since 2008 with different contractors knowing that you have been previously paid. I don't understand where it wasn't clear, [member name remove] and yourself were present when the adjuster stated that you have been paid for that roof previously. At that point there wasn't anything that needed to be discuss in regards to your insurance claim since once again the adjuster stated that they were not going to pay you twice on that roof. One of the options you do have was pay out of pocket for the re-roof of your home If anyone should be upset it should be us at Palafox Roofing for being misinformed about all the previous claims you had opened with different roofing companies and knowing that you had already been paid for that said roof.
Tony P.
07/2014
5.0
home remodeling, roofing
  + 0 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeffery C.
06/2014
5.0
roofing
  + -1 more
.
Description of Work: I purchased a Big Deal from this company for: $99 Roof Maintenance Package.
Rating CategoryRating out of 5
Yes, I recommend this pro
$99
Response from Palafox Roofing Systems
[Member Name] It was a pleasure working with you, we appreciate your business. Please do not hesitate to call us if we can be of any further assistance.
Camille G.
06/2014
2.0
roofing
  + -1 more
.
Description of Work: The experience was extremely disappointing. Two gentlemen appeared, very courteous and knowledgeable to assess the condition of the roof. I was very impressed. I had raccoon damage which needed repair, and asked them to inspect the property to determine whether hail damage had occurred, which they indicated had. The gentlemen answered all my questions and indicated I would receive an email with a copy of the estimate and photographs, and a line item of work to be performed because they indicated they could work with my insurance company to present the proposal. That never happened. Two weeks elapsed, and it was not sent. I called again, and gave the email, again. This time I received an estimate for 9400 with no line items, and without any information as had been proposed. I did not hear back from them again despite another call requesting details and photographs. Nothing came forward. It appears the gentlemen who approached me were marketing the company, and the the manager the information was provided to the manager for proposal, but I don't know.
Rating CategoryRating out of 5
professionalism
5.0
responsiveness
1.0
    • 1
    • 2
    • 3(current)

Contact information

133 Sports Pkwy, Suite E, Keller, TX 76248

www.palafoxroofing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded
Insured
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Roofing,
Kitchen and Bath Remodeling,
Gutters,
Roof Cleaning,
Exterior Painting,
Chimney Repair,
Windows,
Decks and Porches,
Concrete Pouring and Repair,
Ceramic Tile,
Patios,
Fencing

FAQ

Palafox Roofing Systems is currently rated 4.4 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 12:00 PM

Palafox Roofing Systems accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Palafox Roofing Systems offers free project estimates.
Yes, Palafox Roofing Systems offers eco-friendly accreditations.
No, Palafox Roofing Systems does not offer a senior discount.
Yes, Palafox Roofing Systems offers emergency services.
Yes, Palafox Roofing Systems offers warranties.
Palafox Roofing Systems offers the following services: Roofing, Siding, Remodeling, Painting, Concrete, Ceramic Tiling, Chimney Repair, Gutters, Skylights, Insulation, and Fencing.
Plumbing, Windows, or Foundation Repair.

Contact information

133 Sports Pkwy, Suite E, Keller, TX 76248

www.palafoxroofing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM