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PACIFIC POOLS, INC.

Pool and Spa Service

About us

Our goal is to offer the best pool service in the area at a reasonable price. My pool technicians are highly trained to keep pools looking sparkling clean. I do not use sub-contractors or day labor. All my Pool Techs are full time employees of Pacific Pools. I do not pay my Pool Techs per pool because I need them to spend the needed time to do an outstanding job cleaning your pool. It takes time to do a good job cleaning and maintaining a pool properly. Pacific Pools offers complete repairs service to our clients.

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

WEEKLY SWIMMING POOL CLEANING, POOL EQUIPMENT REPAIR, POOL EQUIPMENT REPLACEMENT, SWIMMING POOL ACID WASH, POOL LEAK DETECTION & POOL DRAIN & CLEAN.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.77 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
14%
3
0%
2
14%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-7 of 7 reviews

Cindy K.
09/2015
5.0
pool cleaners
  + -1 more
Great service with cleaning the pool.
Description of Work: Pool service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,519

LISA L.
09/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Provide weekly pool cleaning services. Very polite and always very pleasant dealing with everyone from the office to the service folks. They are always happy to answer questions and help us to know when we need to do something for the pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stu A.
06/2014
2.0
pool cleaners
  + -1 more
unknown
Description of Work: Took 3 days to call back, then said it would be another 5 days before they could make the service call. Estimated quote was $200 to $300 actual cost was $125.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
1.0


Response from PACIFIC POOLS, INC.
[Member Name Removed] We have tried to contact this customer and he will not return our calls, We wanted to meet and talk to him in person and make him a satisfied with the service he receive or refund him

John F.
06/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: They clean my pool weekly and do a great job. There was one hick up that occurred late last year which dropped them to a B on one of the scores. But they are a great vendor.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

mark M.
06/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Excellent Service. Cobus does our service and we could not be happier! He does an outstanding job on the weekly cleaning and service. We have also used Pacific Pools for pump repairs. They are prompt and professional in their service. Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Sarah D.
04/2014
5.0
pool cleaners
  + -1 more
Fantastic service. The pool techs are really friendly and very responsive.
Description of Work: Weekly pool service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$46

Patrick F.
08/2008
4.0
pool cleaners
  + -1 more
I moved into an older home with a pool. Being a new pool owner, I initially tried to use the existing pool service company, but they were unreliable. Pacific Pools was recommended. They did a great job getting my pool in order. It looks great! My main complaint is that they are at least 30-40% more expensive than other pool services ($55/week). In addition, if they replace a part on the pool, their retail price is 30-40% more than if I purchased the part myself. They offer good pool service at premium prices. I would rather have good pool service at a good price.
Description of Work: Pool cleaning, maintenance and repair.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$55

Response from PACIFIC POOLS, INC.
Dear [member name removed]: You enjoyed our top rate service but did not like the price please call us and we will work with you, we want all our clients 100% satisfied. We are a premium service so our charges are not the highest in this area but also not the lowest, but our service is TOP SHELF!

    Contact information

    5770 PARK VISTA CIRCLE STE 100, Keller, TX 76248

    www.mypacificpool.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 4:00 PM
    Tuesday:
    9:00 AM - 4:00 PM
    Wednesday:
    9:00 AM - 4:00 PM
    Thursday:
    9:00 AM - 4:00 PM
    Friday:
    9:00 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    PACIFIC POOLS, INC. is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 4:00 PM

    Tuesday: 9:00 AM - 4:00 PM

    Wednesday: 9:00 AM - 4:00 PM

    Thursday: 9:00 AM - 4:00 PM

    Friday: 9:00 AM - 4:00 PM

    Saturday: Closed

    PACIFIC POOLS, INC. accepts the following forms of payment: Check,MasterCard,Visa
    Yes, PACIFIC POOLS, INC. offers free project estimates.
    No, PACIFIC POOLS, INC. does not offer eco-friendly accreditations.
    No, PACIFIC POOLS, INC. does not offer a senior discount.
    Yes, PACIFIC POOLS, INC. offers emergency services.
    Yes, PACIFIC POOLS, INC. offers warranties.
    PACIFIC POOLS, INC. offers the following services: WEEKLY SWIMMING POOL CLEANING, POOL EQUIPMENT REPAIR, POOL EQUIPMENT REPLACEMENT, SWIMMING POOL ACID WASH, POOL LEAK DETECTION & POOL DRAIN & CLEAN.

    Contact information

    5770 PARK VISTA CIRCLE STE 100, Keller, TX 76248

    www.mypacificpool.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 4:00 PM
    Tuesday:
    9:00 AM - 4:00 PM
    Wednesday:
    9:00 AM - 4:00 PM
    Thursday:
    9:00 AM - 4:00 PM
    Friday:
    9:00 AM - 4:00 PM
    Saturday:
    Closed