Handyman Connection of Grapevine

They were first to respond to our request and were quick and efficient! Kevin even did the work the day after Thanksgiving! He was very professional and did a wonderful job! We will definitely keep them in mind for any future projects we need. I am so happy to have found someone that made the process so easy.

Mark was very friendly, helpful and took care of regrouting our shower.

Handyman Connection contacted me about 10 minutes after I got off of the Angi website. Joshua was awesome...very respectful efficient.

Joshua was our technician. He do a perfect job. I would definitely request Joshua again! Everything is fixed and I’m happy 😎😎😎

They sent me links for recommendations on the dog doors, I ordered one and once it came in, we scheduled the appointment. Their Technician was prompt, courteous, and the work was excellent. He went the extra mile to add flashing and painted it to match. We are very happy with the results.

The entire process from quote to finished work was excellent. All the individuals I interacted with were polite, professional, and, most importantly, competent. The gentleman assigned to my project was timely, polite, and did top-notch work. I will definitely reach out to Handyman Connection of Grapevine again for my next project.

Over the past several years I’ve had several issues in my house all involving water damage. One year I had an outside spigot freeze. A plumber had to cut out a large piece of drywall in the corner of the house in order to get access. I decided to just place the wallboard loose where it was in order to make sure everything was fixed. That part of the room is covered with a large plant so it was one of those things I never got back to. Then another year the water heater broke which caused large sections of the garage wallboard, insulation and baseboards to be removed. Again, I didn’t get around to repairing. Out of sight, out of mind. Then I had a small leak in one of the bathrooms that I couldn’t locate. Then a shower that was renovated years ago created hidden water damage that needed to be addressed. I calculated that I would need a plumber, a wall repair person and a tile removal and repair expert. After doing some background work and a recommendation from Angi, I found Handyman Connection who had an office near Keller. So I called them. Ian, the owner came out and looked at everything and gave me a written estimate the next day. The only thing in question was the bathroom shower that would need some further evaluation. Soon a repairman came out with the owner and work began. Most of the work was quickly taken care of. The shower was another issue. Some work I had done to replace the shower pan, glass enclosure and have new tile installed was botched. This became an extensive redo. Fortunately my insurance covered a large portion of the excavation that needed to be done. Ian and his office manager were very helpful in providing additional information required by my insurance company. Needless to say everything came out as I hoped. We found that the same tile was available which saved some money. I recommend Handyman Connection, Ian Charters and his staff if you need work done. Ian is very diligent and skilled at determining problems and the workmen he hired were neat, cleaned up every night and did a good job protecting the area where they were working. They were also highly skilled, kept me updated along the way and were customer oriented.

Gate looks great. Job was done in a timely and professional manner. Our craftsman John was thorough and friendly.

The work was done well with an attention to detail. Our craftsman was professional and friendly and cleaned up after the work was done.

He did a great job. Looks brand new and price was by far the lowest quote.

John and his colleague were here at the scheduled time, and did a beautiful job. Very professional and communicated constantly, guaranteeing the job would be completed to my satisfaction. I would definitely recommend Handyman Connection of Grapevine!

He was very helpful and personable.

Excellent, Ryan was great and informative setting things up and John did a great job on the project, looks like new!

Showed up on time. He was very professional and they had a great price. I would recommend to anyone who needs a handyman to call them.

They were on time and did good work.

John Stephenson Was our service provider. He was efficient and finished all work handily! Wonderful service!

Austin McGee came by, measured, told me what he would do to repair, then was never heard from again, Did not respond to text or phone calls.

Price was way to high, did not hire

Everything went very well and to my satisfaction. Everything was done very timely and effortlessly. I have been burned in the past by contractors so I am always skeptical and afraid of having my work not completed but this was a very smooth process and I am using Richard and the company for future work involving larger home improvement jobs to my house.

It was great! Ian called prior to arriving and was right on time. He was professional and worked cleanly and with care. Price was a great value for the services delivered and I will absolutely hire Handyman Connection of Grapevine again!!

Assembly was very quick and employee was extremely professional. Highly recommend and will use again.

The owner, Ian Charters, continued to delay my work order to install a fence because of other jobs. Ian and his crew did not communicate well so project requests were not properly understand. I was asked to push back my project three times because of scheduling conflicts after the project began. It is two months and counting and the work is still not complete.The contract was poorly written and not clear and the owner, Ian, wanted to shame me for not understanding the contract. Contracts should be written to reflect the customers requests not the other way around. Ian and his scheduling assistant requested partial payment twice without completing the work. When I told Ian I was disappointed with the work he threatened to put a lien on my house although there was no mentioning of me not making payment. I still need to hire another contractor to finish the unfinished work I originally asked for. Ian is unprofessional and does not respect people’s property by demanding payment for poor quality and incomplete work. I would not recommend a fence installation from this business or the representative of this company.Make sure you get clear underwriting from Ian.

work was perfect, i would use them again in a heartbeat if i would need it. another project was done, irrigation repair for the sprinkler system, and they also did a great job on that. Pricing was very good, They did a great job on replacing a rotten wood on the fascia of the house.

The service went very well, I was very happy; very good responsiveness and very professional.

The work went very well, they run through the electric and they did a great job.