Kaufman Integrity Air LLC

Literally the worst experience i ever had with a contractor. On July 22, 2018 two air conditioners were ordered to be installed. Paid 50% deposit of $5,600. , On July 24, i realized that i would not be able to afford the installation. Contacted Tim, owns company with wife, by phone and text to cancel the order. The order was cancelled two days prior to installation. No work had been done. Tim advised he was on vacation and would reverse the charge when he got back to town. He confirmed the intent to reverse charges via text on July 26 but this man's word is meaningless. Not only did he not reverse the charge (he even stated so on a recorded line with my credit card company) but acted as if i somehow destroyed his life. This money is sitting on my charge card collecting interest with no way to pay for it. I have contacted an attorney to get my money back but it has been a nightmare dealing with this company. They promise to come out and you have to call them several times - he finally shows up at midnight two days later and claims that i was the reason he had to come out late even though our appointment was for 3 in the afternoon. Do not use this contractor - they are dishonest and will keep your money just to stay afloat.