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THE GLASS STORE

Glass and Mirrors

About us

we are a glass and mirror service company

Business highlights

40 years of trusted experience

Services we offer

we specialize in shower doors, replacement windows, window repair, glass table tops, glass shelving, mirrors

Services we don't offer

auto glass


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.94 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
25%
4
25%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.5
responsiveness
3.8
punctuality
4.6
Showing 1-4 of 4 reviews

Martha F.
07/2015
1.0
glass repair
  + -1 more
unknown
Description of Work: Did not accept offer

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Patricia N.
06/2014
4.0
glass repair
  + -1 more
I was on a time crunch and did not get any other estimates, but the Glass Store quoted me what I believed to be a reasonable price for the window glass. The plastic glazing round the other windows was more than I expected. After first contacting the store, they came out quickly for the estimate. Because the glass that needed to be replaced was an odd shape I was told that it would be 3-5 days before it would be ready. After a week without hearing from them, I called the store and was told "it came in yesterday." They were able to schedule an install time quickly. The installed arrived exactly on time. He was quick, and appeared to do very good work. Everything took just under an hour. The only reason I give them a B over all is because I had to contact the store to check on the ordered glass. Everything else was great.
Description of Work: Replaced window glass and plastic glazing around several windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$400

Maria C.
02/2014
5.0
glass repair
  + -1 more
I broke one of my front windows while cleaning it. I called The Glass Store and he came that afternoon to look at it and give me an estimate. His estimate was $100 less than the other companies I called and service was 3 days earlier than what they offered. A service man came 3 business days later, as promised, to install the window. Everyone was very professional and prompt. I am happy with the service and would definitely recommend The Glass Store.
Description of Work: Replaced broken glass in window frame

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Daniel K.
10/2012
1.0
glass repair
  + -1 more
See above
Description of Work: The representative (owner?), Donny, came and gave us an estimate. He was lower than the other estimate so we placed our order with him. We ordered tempered rain glass for a shower and glass for two kitchen cabinet doors. After we placed the order we never could get in touch with him. He would not return calls, we had to track him down and then he made one excuse after another. He continued to not return calls, we again had to track him down. He set an appointment for installation then the afternoon before he was to install he admitted he didn't have the glass. Our entire construction job was delayed 10 days due to his dishonesty. We will never use this company again and want to warn anyone else of their unreliability.

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


    Contact information

    21925 FRANZ RD 604, Katy, TX 77449


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Glass and Mirrors

    FAQ

    THE GLASS STORE is currently rated 3.9 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    THE GLASS STORE accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, THE GLASS STORE does not offer free project estimates.
    No, THE GLASS STORE does not offer eco-friendly accreditations.
    No, THE GLASS STORE does not offer a senior discount.
    No, THE GLASS STORE does not offer emergency services.
    No, THE GLASS STORE does not offer warranties.
    THE GLASS STORE offers the following services: we specialize in shower doors, replacement windows, window repair, glass table tops, glass shelving, mirrors
    auto glass

    Contact information

    21925 FRANZ RD 604, Katy, TX 77449


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed