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QRF Pools Service LLC

Pool and Spa Service, Pool Sales Construction and Installation

About us

QRF is your Quick Reaction Force as a highly recommended Houston pool repair company for inground gunite pools only. We DO NOT offer weekly cleaning. Easy to schedule with fast and efficient repairs are our mission! We bring over 40 years of combined experience in the swimming pool construction and service industries into your backyard. You can count on us to rescue your pool with highly qualified service technicians. We specialize in the following pool equipment repair services: Pool Pump Repair - The most critical component of your pool is the filter pump. Pool Filter Repair - Combining ann efficient pump technology with a highly efficient cartridge filter will deliver a hygienically clean swimming pool experience. LED Low Voltage Pool Lights - The most exciting upgrade in the past 25 years in the swimming pool industry is LED pool lighting! Pool Heater Repair - A benefit of living in Houston is that with a little help from a highly efficient pool heater you could swim year-round. In-floor Cleaning System Experts - QRF is a factory authorized service center for Paramount in-floor cleaning systems including PCC 2000 and PV3. We can repair A&A or Caretaker in-floor cleaning systems. UV and Ozone System Upgrades - A powerful UV ultraviolet water sanitizer when combined with an ozone generator makes your pool cleaner and healthier while substantially reducing chlorine consumption. Pool Water Loss and Leak Detection - We are a leading source for water loss and leak detection service.

Business highlights

6 years of trusted experience

Services we offer

Pool Services & Repairs.

Services we don't offer

Weekly pool service


Accepted payment methods

Check

Photos of past projects

Reviews

4.717 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
0%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 1-17 of 17 reviews

Michael R.
09/2021
5.0
pool cleaners
  + -1 more
Since the February freeze, my pool has been nothing but trouble. Thankfully, it was built by QRF Pool Service. Jim has been very helpful, quickly responding to texts and even answering phone calls which is remarkable in 2021. Chad, his right-hand man, has been equally stellar with his work, attention to detail, and maintenance tips. Thank you gents for getting us back on track!
Description of Work: Replaced valves, new cleaning pump, check autofill valve, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lyndee L.
11/2020
5.0
pool cleaners
  + -1 more
It went very well. Jim was extremely thorough and is very knowledgeable.
Description of Work: We need a pool inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Greg M.
07/2020
1.0
pool cleaners, swimming pools
  + 0 more
Terrible - Owner of company cashed check for install of some parts and did not show up for second appt to install remainder of parts. THEN? Got very mad when I called about the appointment and maliciously reached out to the real estate agent on the other side to inform them i was repairing the heater with parts bought on E-Bay. This is truth, no opinion. Opinion is I would NEVER use these shady operators again and would suggest you pull your rating as they probably behave this way with other unsuspecting pool owners.
Description of Work: attempted pool heater repair

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$165

Response from QRF Pools Service LLC
After we reconciled our differences, Mr. [Member Name Removed] agreed to remove this review based on a conversation in the days after whereby we reviewed the voicemails and conversations regarding an appointment that we never confirmed. The buyer of his house did receive a new heater instead of a patched-up with eBay parts, 20-year-old very unreliable, heater and that was the right thing to do.

Gene F.
05/2020
5.0
pool cleaners
  + -1 more
We were extremely please with the workmanship knowledge and professionalism of this company. Cannot recommend them enough for all of your pool needs and would gladly hire them again.
Description of Work: Fix issues with our unground pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

David F.
03/2020
5.0
pool cleaners
  + -1 more
Jim built my pool in 2013. He's been tremendously helpful and responsive since then. Whether it's an issue with a light, a broken skimmer part or replacing pumps or O rings when they wear out, he's a text away and always solves the problem quickly.
Description of Work: Pool mechanical maintenance - fix a broken part

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

John C.
03/2020
5.0
pool cleaners
  + -1 more
Assessed the issue, ordered the part, put a temporary fix, then completed the repair - in 4 days.
Description of Work: Spa heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from QRF Pools Service LLC
[Member Name Removed], Thanks for choosing QRF Pool Service. We value you as our client and wish you and yours the best going forward. Jim & Chad

Laura G.
10/2019
5.0
pool cleaners
  + -1 more
I could not use my pool from July to September because the water was so warm. In the hot Houston climate it was miserable even in the water. Jim put a Glacier Chiller in for me and WOW what a difference! Everyone in my family noticed the cool temperature of the water as we were able to enjoy the pool during the hot 100 degree days! The Chiller is a lot less expensive than other options I considered. Jim at QRF did a fantastic job with the installation!!
Description of Work: Installation of a Glacier Cooler system

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from QRF Pools Service LLC
[Member Name Removed], Thank you for your loyalty over the years. We send our best wishes fora healthy and happy rest of 2020. Jim & Chad

Renee S.
05/2019
5.0
pool cleaners
  + -1 more
We decided to add an additional pool light to help brighten the pool more. We hired QRF Pool Service to help. Absolute great service! They got the new light installed in less than a week from the time they had to drain the pool. Very courteous and professional we will definitely being using them again for our future projects.
Description of Work: Install second pool light

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from QRF Pools Service LLC
[Member Name Removed], Every once in a while you meet someone who lights up your life. You are that person! It is always a joy to serve you and [Member Name Removed]. Thanks for your continued support over the years. Wishing you well for the rest of 2020. Jim & Chad

Ashley D.
05/2019
5.0
pool cleaners
  + -1 more
QRF Pool Service helped us get our pool up to the safety code when we bought our house. They also taught us how to maintain our pool. When we had some issues with a pump they came the same day and fixed the pump and got everything running again. Chad is very knowledgeable and helpful in explaining the why and how of all pool maintenance. Would recommend to anyone with a pool!
Description of Work: Broken pump and pool sweep

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from QRF Pools Service LLC
[Member Name Removed], Thank you for the great feedback about your experience with us. I sincerely appreciate you taking the time to share some details about our service here. If you ever need anything at all, I hope you'll give us a call! -Chad Redwine Service Manager.

Ralph S.
04/2019
5.0
pool cleaners
  + -1 more
Our experience was absolutely great. We have a complicated set up with three pumps and numerous different run times, speeds etc and all was handled with ease. Quick repair on our in floor cleaning system. We live in Victoria and choose to use Pools Plus ORF repair service over local services. We also choose them to build our pool 2 years ago. Very pleased with all work done and the great after sale service. They know their products, how to service and repair them. No guess work.
Description of Work: Pool Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

shad H.
05/2017
5.0
pool cleaners
  + -1 more
Everytime we have had to interact with Mr. Jim Burkhart and Pools Plus it has been a positive experience. I have been pleased with the promptness and kindness that has been shown to me. The company takes pride in its work and it shows!
Description of Work: We just went through the process of selling our home and the beautiful pool/spa that was built by Pools Plus and Mr. Jim Burkhart. In going through the inspection process of the new buyers I was worried that they may find something wrong with our pool that we didn't know about. However, it was quite the opposite. The independent inspector not only passed the pool/spa with flying colors but he pointed out that only the best of materials, equipment, and design were used. This was a relief as we loved our pool and thought it was built wonderfully, but our thoughts have now been confirmed. I am so glad that we went with Mr. Burkhart. The other item to mention is that the warranty work by Pools Plus has been a better process than any other purchase we have made. About a year after our pool was built, Mr. Burkhart called me and told me he had completed more Continuing Education in pool building and thought it would be better to change out our Chlorinator. At his cost and time he came to our home and replaced the old chlorinator at no charge in order to try and make sure we had the best on the market. That is the kind of company and guy Mr. Burkhart is. We also had our Pentair ozonator not working properly and also a guage on our Paramount PCC 2000 infloor cleaner. Within a few days a new ozonator was placed and new gauges on the infloor cleaner. He takes pride in his work and it shows. Luckily, there really has been no major issue with our pool and spa. The only sadness is now moving to a new home that was not built by Pools Plus and we are learning the difference.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

steve C.
10/2016
5.0
pool cleaners, swimming pools
  + 0 more
We moved from overseas three years ago and was lucky to find Jim Burkhart. Jim and Jason did a fantastic job early this year for me. My pool runs so much better with the new Pentair pumps. Energy costs have gone done with the upgrade. The work was done in a very professional manner and the pricing was extremely fair.
Description of Work: Upgraded all three pumps to variable types, replaced filter, and piping

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

John H.
05/2013
5.0
pool cleaners
  + -1 more
The staff member from Pools Plus LLC was very professional, knowledgeable, and helpful. He had information to back up everything he said, as well as a PowerPoint presentation.
Description of Work: Pools Plus LLC came to our new home about possibly putting in a new swimming pool.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Clint F.
02/2013
5.0
pool cleaners
  + -1 more
I was looking for someone to replace the tile surrounding my pool and while Pools Plus was only taking the large, full construction jobs, they were willing to pass me onto their subcontractor. As someone that was just introduced to being a pool owner with the recent purchase of our new home I really appreciated the help and willingness to share this recommendation.
Description of Work: No service was performed.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Tim H.
02/2013
5.0
pool cleaners
  + -1 more
My wife and I bought a house with a pool, which is a new thing for us. We contacted Pools Plus because of AL. We asked for assistance with going over the mechanics of the pool, pool maintenance, and help us evaluate some items that needed to be addressed. Jim was very helpful, despite the rain, in showing us how to use the equipment and reminding us of what we needed to do to maintain the pool. He was quick to get us in touch with his repair manager who helped us fix the polaris, and he even identified other things like the surface area around the pool that we may want to address in the coming years. The repairs and pool school were performed satisfactorily and we continue to use them as needed.
Description of Work: Pool school, pool repairs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Robert G.
11/2012
5.0
pool cleaners
  + -1 more
Jim built my pool and has been providing maintanenace on a very timely and professional level.
Description of Work: Repair leaking pump and rebuilt clear 03 unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Richard B.
08/2012
5.0
pool cleaners
  + -1 more
I felt like I got professional service and would have them back again.
Description of Work: Existing pool pump stopped working. Upon inspection and discussion with David, I decided to replace the motor and pump with one more properly sized. Existing pump was >15 years old, and I had been talked into placing an underpowered motor by a previous repair service. Upon replacement of pump and motor, the chlorine feeder was identified as having a significant leak, this was also replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

    Contact information

    5554 S Peek Rd, Katy, TX 77450

    http://houstonpoolservice.co

    Service hours

    Sunday:
    Closed
    Monday:
    Closed
    Tuesday:
    Closed
    Wednesday:
    Closed
    Thursday:
    Closed
    Friday:
    Closed
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service,
    Pool Sales Construction and Installation

    FAQ

    QRF Pools Service LLC is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: Closed

    Tuesday: Closed

    Wednesday: Closed

    Thursday: Closed

    Friday: Closed

    Saturday: Closed

    QRF Pools Service LLC accepts the following forms of payment: Check
    No, QRF Pools Service LLC does not offer free project estimates.
    No, QRF Pools Service LLC does not offer eco-friendly accreditations.
    No, QRF Pools Service LLC does not offer a senior discount.
    No, QRF Pools Service LLC does not offer emergency services.
    No, QRF Pools Service LLC does not offer warranties.
    QRF Pools Service LLC offers the following services: Pool Services & Repairs.
    Weekly pool service

    Contact information

    5554 S Peek Rd, Katy, TX 77450

    http://houstonpoolservice.co

    Service hours

    Sunday:
    Closed
    Monday:
    Closed
    Tuesday:
    Closed
    Wednesday:
    Closed
    Thursday:
    Closed
    Friday:
    Closed
    Saturday:
    Closed