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Pools Plus LLC

Pool Sales Construction and Installation, Outdoor Kitchens, Decks and Porches

About us

Pools Plus LLC is your one-stop-shop for new (inground gunite only) pool construction and distinctive backyard environments. In order to get started please visit our website at www.poolhouston.com and fill out a Contact Form and upload your survey or plot plan for a new home build. We will set up a virtual or in-home visit. We do not install or service above-ground pools.

Business highlights

15 years of trusted experience
Eco Friendly

Services we offer

New in ground Gunite Pool Construction, Patio Covers, Outdoor Kitchens and Shade Arbors,

Services we don't offer

Weekly Pool Cleaning Service Pool repairs Pool renovations Fiberglass pools Above ground pools

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Financing Available

Photos of past projects

Reviews

4.985 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
2%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 76-85 of 85 reviews

Jillian P.
09/2016
1.0
swimming pools
  + -1 more
Waste of time!
Description of Work: We were looking to have a custom pool installed so we set up a meeting with the owner around HIS schedule. He asked us to fill out an online form and scheduled an appointment with us. My husband DID fill out the online form. We did not get a confirmation call but figured that it was a holiday the day before so we wouldn't get a call. The day of the owner didn't show up. When we called him he said "he never got an online form" so you don't call your customer to ask if they did it? We wasted our morning waiting for this company to show up and didn't even get a call from them. Our time is also valuable and our whole morning was a waste due to unprofessional behavior and we will no longer be using this company.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Pools Plus LLC
An appointment was held from a phone call with the understanding a contact form with survey attached would be sent. Sorry for the miscommunication. I still cannot find any contact nor any copies of of documents we require for our first visit. We apologize for wasting anyone's time. We make appointments, show up on time, spend quality time explaining our process and product, explore upgrades and provide a complete estimate and preliminary drawings so the Client has a good starting point in evaluating pricing and design. I certainly don't think is grounds for a F rating. We have clients forget appointments occasionally and we graciously reschedule. Once again we offer our sincere apology and would be willing to reschedule upon receipt of a contact form submission with survey attached form our website at www.poolhouston.com. We will offer price concessions for the wasted time as well.

Jennifer L.
09/2015
5.0
swimming pools
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$80,000

Christine Y.
04/2015
4.0
swimming pools
  + -1 more
unknown
Description of Work: POOl Plus installed our new pool. This was our first time to ever install a pool. There are a few things we would get more clarity on prior to signing contract. We encountered a few frustrations during the process but Jim addressed the issues and made things right for us, Which is all you can ask of from any pool company. There were many days where no work was performed due to weather. Sub contractors were backed up and sometimes didn't work on our pool on sunny days because they were working elsewhere. This is not Pool Plus's fault and would have been the same with any other pool company. Jason contacts you daily. This was sometimes annoying especially when there was news of more delays. However, I would rather have daily contact than no or little contact. At least you know you are on their radar screen. Our pool came out beautifully and we are happy with the work. For anyone putting in a pool, I would recommend that you hide your water hoses- they stretch them to the max and cause the compression fittings to leak, make sure subs clean driveway and job site after they perform their trade---some do others don't. Read the contract details carefully before signing. Again, we are happy with the pool and would recommend Pool Plus for your pool installation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$60,000

Nooresha B.
09/2014
5.0
swimming pools
  + -1 more
unknown
Description of Work: We had our pool built my pools plus 1.5 years ago. We needed our lights fixed and plumbing re routed. Jim and Jason were very prompt with contacting the necessary parties and all was fixed within a week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane N.
08/2013
5.0
swimming pools
  + -1 more
Went great.
Description of Work: replaced pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$645

Myrna S.
06/2013
4.0
swimming pools
  + -1 more
unknown
Description of Work: Jim came out on time and was very knowledgeable, polite and thorough, however, his price was nearly twice our budget and about $30k more than quotes from the other companies we talked to for the same features. We obviously didn't choose him.
Rating CategoryRating out of 5
Yes, I recommend this pro

John S.
07/2012
4.0
swimming pools
  + -1 more
Overall, a good experience. I was happy with the quality/timing of their work. Happy with the results and certainly would have them do it over again. Really appreciated Jim's professionalism and hard work. Job well done!!!!
Description of Work: Pool Plus built my beautiful pool and did it in a great timing. Very happy with there performance and would do it again.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$65,000

Rafael G.
06/2012
5.0
pool cleaners, swimming pools
  + 0 more
It was really good working with this company. Jim was always there to answer all our questions. We started the project on time and finished it on 4 weeks!! He gave us good advice in everything, including how to build it and adjust it to our budget. I like the 3D program he used to show us the design so we were able to imagine it since the first moment.The pool and outdoor kitchen is so nice that even my neighbor said " You don't need to go on vacation now, you have it all on your backyard". Everything went smooth and we had good communication. I always knew what was going on. I really enjoy our backyard, I liked the work they did!
Description of Work: We build our pool and outdoor kitchen with this company.It is beautiful, relaxing and we really enjoy it a lot. We have everything you could need, including a pool bath. It looks so nice, that you can't tell it was an added project to the house. Everything blends with the house structure that seems part of it since the beginning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70,000

Merv S.
05/2012
5.0
pool cleaners, swimming pools
  + 0 more
Pools Plus is more than outdoor living products. Pools Plus is an outstanding service experience! Every step of the way was the same starting with personal referrals we heard about Pools Plus. No cautions, just excitement and pleasure with their products and service. Pools Plus worked with us using computer visualization and immediately we could see how the pool would appear with our home and yard. The custom design session took about an hour and the design was tuned until it became our dream pool and then emailed to share the excitement with our family. Options were carefully explained and priced. Never did we feel pressured to spend more than needed to and trust was quickly established. The most impressive experience came from the care and attention given during construction. Quality control measurements and checks were conducted every step of the way. Pools Plus gave us special attention and extra care to ensure we were well informed and pleased with their progress. The final result is exceptional, a beautiful pool with top quality workmanship, technology and equipment. Pool school and post build service have also been excellent. It is rare to find such exceptional service. Pools Plus offers many products along with a Pools Plus Plus service experience!
Description of Work: Pool, Spa, deck and Arbor custom build.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65,000

Kelly R.
05/2012
5.0
pool cleaners, swimming pools
  + 0 more
The pool was completed in 21 calendar days from the day of excavation to the day it was filled. The owner Jim is a delight to work with. He updated us at least once daily. Everything was kept orderly. The crews were courteous and quality oriented.The finished product is better than we expected. Best of all the pool has a Pentair multispeed pump. We have not noticed any significant increase in our electrical bills. I would strongly recommend Pools Plus LLC.
Description of Work: Pools Plus built us a dream pool with spa that my daughter loves and spends every day in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$63,000

Contact information

5554 S Peek Rd # 54, Katy, TX 77450

http://www.poolhouston.com

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool Sales Construction and Installation,
Outdoor Kitchens,
Decks and Porches

FAQ

Pools Plus LLC is currently rated 4.9 overall out of 5.
Pools Plus LLC accepts the following forms of payment: Check,Financing Available
Yes, Pools Plus LLC offers free project estimates.
Yes, Pools Plus LLC offers eco-friendly accreditations.
No, Pools Plus LLC does not offer a senior discount.
No, Pools Plus LLC does not offer emergency services.
Yes, Pools Plus LLC offers warranties.
Pools Plus LLC offers the following services: New in ground Gunite Pool Construction, Patio Covers, Outdoor Kitchens and Shade Arbors,
Weekly Pool Cleaning Service Pool repairs Pool renovations Fiberglass pools Above ground pools

Contact information

5554 S Peek Rd # 54, Katy, TX 77450

http://www.poolhouston.com