PAYLESS ALL POINTS GARAGE DOORS AND OPENERS

WARRANTY SCAM! Used their service to address an issue. When the problem persisted and I contacted them, Marcos refused to assess the problem but assumes the sensors are blocked (Not true) And the "30day warranty doesn't cover sensor alignment." Although they tell you everything is covered for 30 days. LIARS, DISHONEST PRACTICE.

1st of all I was in the construction biz years ago & knew what a racket the garage door biz is. Wow. I found these folks with Google. Never thought of Angie's List. The price was extremely competitive & the install was perfect. I have been quoted for 2 8x7 coil spring doors remove & reinstall over $1000 higher. The office manager knew her stuff. The install was true pro grade as are the doors. 25 gauge with a center overhead coil spring. The installer doesn't speak too much English but he did a jamb up job all by himself. He set up and greased the old openers as well. I bought the newer weather seal as part of the deal. I am not going to mention the price as it was ridiculous. Cash money goes a long way. I intend to build a new home in the near future and I fully intend to bring these folks in as a subcontractor for a 3 to 5 car garage ( I haven't made my mind up yet).

It was exactly what he told me and he always does an awesome job

On a Tuesday night discovered that the springs were broken. Left an email that evening. All Points called the next morning first thing. We setup an appointment for before lunch. Arrived on time, did the work, adjusted the door mechanism and then done. Textbook service.

PAYLESS ALL POINTS GARAGE DOORS AND OPENER replaced our garage doors. They have lots of options for garage doors and are considerably less expensive than competitors. The garage doors look great and work wonderfully. The garage door installer was thorough and precise when installing the garage doors. We are extremely pleased with the quality of doors and work performed.

The staff was professional and did a good job.

I called PAYLESS ALL POINTS GARAGE DOORS AND OPENERS in the morning and I weas able to have an appointment the same day. Osmin arrived and assessed the situation, gave a me and estimated price for the work to be done. In less than 2 hours he was able to complete the work. Osmin was very professional. I will definitively call again PAYLESS ALL POINTS GARAGE DOORS AND OPENERS for my garage doors servicing.

Excellent service. Marcos looked at the problem and knew immediately what was wrong and how to fix it. He ended up replacing the old rollers in addition to the track adjustments. He worked very quickly and the garage door is operating perfectly now.

Initial understanding of our needs was discussed on the phone, technician arrived exactly when committed, additional questions were asked to confirm the challenge, repairs were performed in a reasonable time, technician reviewed what repairs and adjustments were made and after answering my questions he was paid and on his way. Extremely courteous and professional top to to bottom.

I hired them on the basis of the Angie's list review and they did a great job! Very professional, courteous and efficient. I will definitely hire them back should I need additional work done.

Roller replacement on garage door, replacement opener

The garage door is now smooth and quiet!

Great service, went through all my options, gave honest opinions, well versed on the GD openers. I was able to get an appointment the next day. Will use again!

The torsion spring on my garage door snapped causing the door to slam down ... luckily just missing me. I did a little research then called Payless. The front office was pleasant. Marcos was able to come out right away. He was very knowledgeable and informative. He suggested, and I agreed, that the door should really have 2 springs. He educated me on the good quality of the door, how to maintain it, where the builder went cheap and where there was quality. No pressure, just information. I'll have him add an insulation kit in the near future. I'd definitely recommend.

Super service. Knocked it all out in 20 mins.

fast and courteous very professional

Arrived on time. Not very neat, but very courteous. answered all questions and did a satisfactory job.

It was good and I have no complaints. Scheduling was easy and the garage door worked well when they were done.

I used them around six years and they’re awesome. The price was reasonable and scheduling was very easy. The technicians were great and honest. They were always respectful on the properties and give superior service.

They did a real good job. They completed the job in about 5 hours.

Service was great. I called around to many companies, this was the best deal. It was quick and easy to set-up an appointment. Contractors were on time and did a great job. I would use this company again.

His fees were very good and reasonable. He came and assessed the damage but he did not charge us anything. He just fixed it immediately. I had called other people but they would not do that for free. He was very professional, responsive and prompt.

I called Marco at Payless Allpoints Garage Doors on Friday Feb 28. I called him because he had left a card at my door earlier in the year. Like everyone else around here he noticed my garage door. He answered his phone on the second ring, agreed to come by and take a look at my old door. He arrived later that day, exactly at the time we agreed to. He was very friendly and professional; he assessed the situation and made his recommendation, which was to replace the door. That lined up exactly with our intention. He quoted a price that included a heavy weight door, at our request, complete with all new rails and hardware. He stated they could be out Monday morning by 10:00 and should be approx. 3 hours to complete. His quotation was a pleasant surprise for my wife and I. Monday morning at 9:00 Marco called me and asked it it would be alright if they came on over. I assured him that would be fine, By 11:00 we had a beautiful fully functional garage door. He even made adjustments to the placement of my door opener so it would perform better. The bill was exactly the price he had quoted plus state sales tax. The bottom line: I would gladly recommend this person and his company to anyone in the Katy area. Great service, excellent work, good communication, excellent value. Sadly, it has become unusual to do business with people like this. In my opinion, this is one of the good companies that cares about their customers and seek excellence in their product and service. If you need help with your garage doors, call this guy.

Installed all of the above, work went well

Guy came out almost immediately after calling the company, diagnosed the problem quickly and repaired it. From phone call to resolution took under and hour. I was very impressed. Our garage door motor wasn't working. He said it needed some basic maintenance and that was all. Even though the motor is 20+ years old, he didn't push me to replace it. He even replaced one of the light bulbs in the garage door opener while he was up there.