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Mister Sparky Electrical

4.6(
403
)

Electrical, Lighting, Ceiling Fans,

... +15 more

About us

Mister Sparky is the nation's first electrical service company to promise, "We're On Time, You'll See, Or The Repair Is Free!". Everyone at Mister Sparky from schedulers to Service Electricians in Houston respects the value of your time and home. That's why if a Mister Sparky Service Electrician in Houston doesn't show up as promised, your service call is free. If you aren't fully satisfied for any reason, we'll make it right - guaranteed. We mean it when we say your satisfaction is 100% guaranteed. Award winning. Cost is determined by the job. Additional DBAs - Incredible Electric LLC, Mister Sparky.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial Sales, Installation & Repair General Electrical, Troubleshooting, Ceiling Fan, Electrical Device & Upgrades, LCD & Plasma HDTV Display Outlets & Power Conditioner Surge Protector, Surge Protection, New Circuits, Appliance Connections, Light Fixture & Landscape Lighting

Services we don't offer

Ask for details

Amenities

Warranties
Yes
Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.6403 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
6%
3
4%
2
5%
1
6%
Rating CategoryRating out of 5
quality
4.8
value
4.1
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Write a review
Showing 226-250 of 403 reviews
Brenda H.
08/2012
5.0
electrician, lighting
  + 0 more
Excellent job. Punctual & professional job. Very informative & helpful!
Description of Work: Installed outside light fixture. Corrected code violations on breaker box. Changed outlet.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$476
Response from Mister Sparky Electrical
"Punctual and professional" - That's what we aim for and love to hear from our customers! Thank you for writing about our company. - Olivia, Administrative Manager
Pamela A.
07/2012
5.0
electrician, lighting
  + 0 more
Our technician was client - arrived promptly, explained the work requested in full detail, answered all our questions w/expertise, and installed everything in a clean professional manner on time. Well done client! Thank you.
Description of Work: Install new outlets, home surge protection, proper grounding.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,412
Jose T.
07/2012
5.0
electrician, ceiling fans
  + 0 more
Their website made easy to book a call. A very intuitive and easy process on the web and best of all, the company responded very quickly. This service was rendered by a license electrician who was very knowledgable and very professional. Overall a very good experience and I was very happy with end result. I would highly recommend and use again. Thanks guys well done!
Description of Work: Provided an overall written assestment of house wiring and estimate for work needed to bring home to code or at least a safe standard. Provide clear and concise details for work needed and how work would be completed. Provided all requested work that included properly wiring of ceiling fan.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$315
Response from Mister Sparky Electrical
Sir, I am grateful that you took the time to post a review. Thank you for your comments about our electrician. I am thrilled that we were able to do a good job for you, and we appreciate your business! - Olivia
Terry and Dot L.
07/2012
1.0
electrician
  + -1 more
UPDATE: I noticed Mister Sparky's response to my review. So, here's my response to that. The day after Mister Sparky came out and gave me their outrageous bid, I called another another company which sent out a master electrician with 20+ years experience who did the work in about three or four hours for a total cost of $500, which was LESS THAN ONE FIFTH of the price quoted by Mister Sparky. Mister Sparky's quote was seriously out of line with the competition. Based on the fact that it was maybe $200 worth of materials and it took about three or four hours for another electrician to complete the job, I calculate Mister Sparky's hourly rate to be somewhere around $750 to $850. I don't know a single person who makes anywhere near that kind of money, and certainly not any "trade" workers. ORIGINAL REVIEW: Ridiculously expensive, almost to the point of laughable. I had them come out for an estimate on a job that would probably take any reasonably decent electrician about 4 or 5 hours of their time and MAYBE $200-$300 in materials, and they handed me a bid that was $2,880 (which included the $25 coupon discount). Based on the relatively small amount of work I needed done, I figured the estimate would be about $400-$500 with materials included, so when I was handed an estimate "based on the book price" of nearly THREE GRAND, I almost fell over. But, hey, don't worry - they offer financing, just in case you want to pay their exorbitant rate over the course of several years. No thanks. I'll pass. On the upside, they showed up quickly and the technician was courteous and professional. I'll give them that much.
Description of Work: The work I needed done involved adding about 4 outlets (power is already sourced nearby) in two places, changing three light switches to dimmers, and installing 4 can lights in master bedroom (where the wiring is already in place). I paid $19 for the "service visit" which was really just an estimate.
Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$19
Response from Mister Sparky Electrical
First and foremost, I'm sorry that we couldn't help you with your project and I hope you'll consider us for your future electrical needs. We do offer an apples to apples guarantee, so if any of our major competitors offer you the same work, with the same quality parts, and the same warranties, we will match their price. This helps us to ensure that we keep a competitive pricing point. I'm glad that you were impressed with our technician though, so I encourage you to get some other estimates and give us a call back if you would prefer that specific technician to do the work. We use our straight forward price guide to ensure that everyone gets the same prices regardless of the neighborhood that you live in, or which technician shows up to your home. I completely understand that electrical issues are often unexpected and can be frustrating to deal with. I assure you that our company’s goal is to help ease those frustrations and make your issue go away as quickly as possible. We are not here to overcharge or make your day any more difficult. I sincerely hope you can see in this response and by the attitude of our electrician that we are here as a helping hand. We take your comments very seriously and appreciate your feedback. - Olivia
yahya M.
06/2012
3.0
electrician
  + -1 more
Too soon to conlucde on the results but I assume that my breaker tripping problem has been resolved.
Description of Work: I had a new AC installed by One Hour Heating and AC little over a month ago and since that every now and then the 50 Amp AC breaker would trip. Per recommendation from the service tech from One Hour AC I called Mister Sparky - Aparently they are sister companies. I called and talked with their operator who although had limited knowledge was attentive. She scheduled me same day and within a couple of hours, the service tech showed up. The service tech was on time, knowledgeable and courteous. I explained all I needed was to have an old breaker replaced…however, per their company policy I had to listen to the sales pitch as to why my 30 year old home needs a new fuse box. Anyhow, long story short, the service tech installed two new 50 AMP GE breakers which you can pick up at any local hardware store at a cost of $35 for a pack of two. I got charged $400 to install two new fuses. Now I’m sure Mister Sparky will explain that there was a diagnostic fee which according to their price book was $189. So to break it down I paid $189 just to open the panel and diagnose (5 min) + $35 for two fuses + $176 to install two fuses (10 min). So $400 for a 15 min job! Now is that a deal or what?!?! From my prespective no diagnostic was needed as I told the service tech that the fuses needed to be replaced from the beginning. One more thing that annoyed me; It took 15 minutes to replace two fuses and then it took another 20 minutes for the service tech to write up a detailed report as to why the job he just performed will not be covered under warranty. The service tech was kind enough to leave me with a $5000 quote in case I decide to replace my entire fuse box. Most likely, I probably will not be calling them again for any future electrical needs. . Note my C rating is purely based on the fact that I believed I over paid to get two 50 AMP breakers replaced. I'm confident that Mister Sparky is a professional, expirence outfit with excellent customer service.
Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$400
Response from Mister Sparky Electrical
Sir, thanks so much for the feedback. We sincerely appreciate customers like you who take the time to review our services. I am so thankful that you said positive things about our promptness in getting to your home and about your electrician, Matthew. He is one who always does his very best to provide a good experience for his customer. I am sorry to hear you were dissatisfied with the cost to restore your electrical system into working condition. I assure you that although these repairs are unexpected and often seem costly, we are competively priced for our market. If you can show us lower prices from another company with the same quality parts, guarantees, and warranties, we'll match them 100%. It is never our goal to overcharge or do business unfairly. Furthermore, I understand we frustrated you when we diagnosed the issue that you stated initially. I do not see on your paperwork that we charged for diagnosing the issue... But if you think we did, then we communicated poorly. You have brought forth some areas we need improvement, and I truly appreciate you doing so. I can guarantee your comments will be used promptly in training so that we may better our relationships with our customers. Thanks again! - Olivia
Ryan S.
06/2012
1.0
electrician
  + -1 more
STAY AWAY! THEY ARE LYING! I called the company to see if I could get an estimate. The poor girl who answered the phone did not have a clue what she was doing. I feel bad. It's not her fault she obviously did not receive the training she needs for her position. I explained that I just got my home inspected and needed a simple job performed. I already had the description of the work written out by a professional. All I needed to know was how much it would cost to replace an electrical panel. After being put on hold for fifteen minutes, explaining my situation over and over, I finally got an email address to send the inspection report to. AS POSTED ON THIS SITE, I expected to get a free estimate on the work. I needed an estimate by the next day to take the seller's of the home the following day. I was told not to worry, I would have an estimate the next morning. After waiting all day for an email or a phone call, I finally called and explained the situation to someone else. He told me that they didn't do free estimates period. He kept insisting that he needed to send someone out to look at the problem and it would cost me $39. I told him it wouldn't take an electrician more than a minute or two to look at the report and tell me how much it would cost to get the work done. He absolutely refused to help me out without squeezing some money out of me. I was stuck without an estimation that I needed to provide in just 12 hours because they lied and said they would give one to me, then tried to charge me for services I did not need. DO YOURSELF A FAVOR AND FIND SOMEONE ELSE!
Description of Work: All I needed was an estimation of the work that needed to be done. I provided a full description written by a professional, with pictures, and they wouldn't give one to me without coming out to the house and charging me $39. It would not have taken more than two minutes for an electrician to look at the description and give a price. If they were really the best, they wouldn't worry about giving free estimations, because their prices would guarentee them business.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Mister Sparky Electrical
Sir, I would first like to thank you for giving your feedback and an honest opinion of our services. I am deeply sorry that you had a bad experience with us and that we communicated poorly with you. Our first mistake seems to be with our call taker. We have reviewed your call and agree – we will absolutely further our training to ensure this does not happen again. Furthermore, we miscommunicated with you. We pride ourselves on respecting our customers’ time; yet, in your case we dropped the ball. I am sorry we could not help you with what you wanted and I sincerely hope you did find what you needed with another company. In regards to the $39 service fee – that is a standard in our company to go to a customer’s home and give a hard price. It's been our experience that giving prices over the phone rarely works to anybody's benefit. There are almost always aspects to a job that cannot be explained over the phone, so we send a licensed electrician to the home in a fully-stocked truck to give a hard price that will not change once the job is started. We’ve found this to be a fair and beneficial way to do business for the customer and for us. In your specific circumstances I understand this can be frustrating - you had a description of what needed to be done. However, we simply cannot promise prices for work based on another’s inspection. As a comparison, a doctor could not give a prognosis based on another doctor’s diagnosis – he would want to view the patient and symptoms himself. In the same way, we cannot state the exact prices of the work needed to be done. This is not because we believe the person who wrote the report to be incompetent. We just want to make sure that we are not underpromising/overpromising on a price without seeing the issues firsthand. That being said, you had a bad experience with our company. Thus, we failed you. If there is anything we can do for you in the future, I ask that you do give us the opportunity to earn your business. Again, I appreciate you submitting a review and taking the time to share with us where we need improvement. Your comments are not taken lightly and are being used constructively to create a better experience for our customers. - Olivia
Gerry S.
06/2012
2.0
electrician
  + -1 more
Extremely misleading. The price quoted to diagnose the problem was not $39.99 but $450.00! Also, we called twice after the initial call to remind the staff a two story ladder would be needed to diagnose the problem and even after the calls, the repair man did not bring a ladder. I rated an overall D for two factors: 1) The service technician was friendly and respectful 2) Once we argued that we would not pay one cent, the "Service Call" fee was waived. Sorry, I don't have time for games like this.
Description of Work: No services were performed once the true value was brought to light. Very misleading company.
Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Response from Mister Sparky Electrical
Sir, I apologize that we have failed you. We clearly let you down in regards to the ladder – for that, there is no excuse and I sincerely apologize. It seems also that we have communicated ineffectively with you and caused much frustration. Allow me to explain what should have been communicated to you from the beginning: The service fee ($39) is to travel to your home and visually evaluate the problem. If the issue is not obvious, an electrician will consider multiple causes of the problem at hand. In order to determine which of the possibilities is the culprit and repair it, he must test each possibility. This is often time-consuming and requires trained skill. Such diagnostics require that we charge over the service fee. It would be impossible to stay in business if we were to start taking things apart and testing multiple possibilities to diagnose a problem with only a $39 service charge. Electrical problems take a lot of training and experience to diagnose. They often cannot be seen and are very involved. I am sorry that we could not solve the problem that day and that you felt very misled, but that's why we have a 100% satisfaction guarantee. I thank you for pointing out an area of our service that could use improvement and I hope that we can get a chance to help you with your electrical needs in the future. - Olivia
Jose C.
06/2012
5.0
electrician
  + -1 more
I called for an estimate. The person at the front desk ask for all the details of my job and scheduled the appointment. Mat the technician showed up on time. We went over what I wanted and he gave me a quote in writing. I agreed to the bid and scheduled the job. Very nice company.
Description of Work: Very professional and respectful. They replaced my electrical panel. Always on time and good comunication.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from Mister Sparky Electrical
Sir, thanks so much for your reivew. It means a lot to us that you would take the time to share your experience with our company. I am so glad Matt took good care of you! - Olivia
annette G.
06/2012
5.0
electrician, lighting
  + 0 more
.It was great. I described what technician did in paragraph above and really nothing left to say. I had to have electrician in my house on a specific date and at a specific time to coordinate with contractor building my pantry. Mr. Sparky did this without a hitch. it was great.
Description of Work: had 2 new can lights installed in pantry that is being built. Tony, Mr Sparky technician, worked around and contractor building the pantry to get the lights where they were needed. He also inspected service panel and found several problems which he fixed, he added a whole house surge protecter that I had wanted since I watched Holmes on Homes and repaired several outdoor outlets. It was hot and he worked in and out of the attic. Did a great job. Everything was done quickly and to my satisfaction. Several days ago the company sent me a dozen chocolate chuck cookies in the mail. What a surprise and a wonderful treat. As promised, technician arrived on time and with everything he needed. Had an experience with another major company early last summer. Technician was an electrician and knew before he arrived what he was to do and what supplies I already had to move security lights outside (2) and add another light. Technician had no supplies, not even wire and on the clock had to go to buy supplies. Never again. Will always call Mr. Sparky.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Judith R.
06/2012
5.0
electrician, lighting
  + 0 more
On time, did service quickly and the price is great.
Description of Work: Diagnostically determine cause of kitchen light not working. Connected it appropriately.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Paul M.
06/2012
5.0
electrician
  + -1 more
The electrician was very professional and informative, and made sure to go the extra mile to get the job done right., even during those thunexpected things part of any major job.It took about 7 hours start to finis.
Description of Work: I called because one of my circuits was not working, expecting to replace a breaker/The electrician arrived and told me that my panel needed to be repleced.Inspecting my house, he told me that my GFCI breakers also needed replacing.He got the bad circuit up, and set a date for the total replacement..
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Charlotte H.
05/2012
4.0
electrician
  + -1 more
I called another electrical company and they ignored my message for 24 hours. Mister Sparky made an imediate appointment and called before heading to my house. He explained the damage and provided multiple options. They did charge for an evaluation and service call that I thought was extremely expensive. Nearly $400 between the two. It was an after hour service call though. The repair was scheduled for the next morning. As for the service. The electrician was considerate and explained the requirements of the job. He completed the work and when he ran into a problem, he called to give an update and explain the solution without increasing the price. He actually called the A/C when he was done to ensure they had a chance to complete the A/C by the end of the day.
Description of Work: I had a lightening strike nearby and it damage the breaker box and air conditioner unit. They repaired the breaker box.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Response from Mister Sparky Electrical
Ma’am, thank you for taking the time to write a review on Angie’s List. I’m so sorry you had the lightning strike that caused issues with your home, and that you weren’t able to be taken care of by the first company you called. That is a frustrating and unexpected situation to be in. I appreciate you giving Mister Sparky a chance to come out and make your home safer. The after-hours service fee may have been more than you anticipated, but I can confidently say that we are one of the only service companies who offers 24/7 service. Many other electrical contractors (like the first one you dealt with) don’t respect your time or value you as a customer. That’s what makes us different. We are available whenever you need us. This round-the-clock service we provide is valuable, and our after-hours service fee reflects that. However, our electrician did sympathize with your situation and returned the diagnostic charge to you upon making the repairs the next day. I appreciate all the comments about this electrician who serviced your home and I am grateful you chose him to resolve the issues in your electrical system. I sincerely hope that you are free of electrical/HVAC issues for a long while after this disruptive occurrence to your home’s systems. If you need anything at all or have any other concerns/comments, please feel free to give us a call. Once more, thanks for spending some of your time to give us feedback. Without input from customers such as yourself, we would not be able to better ourselves as a company. - Olivia
RALPH S.
05/2012
5.0
electrician
  + -1 more
They arrived on time and explained their services in complete fashion. Then did a total house diagnostic including checking the attic for violations to code. Found a number of issues which have now been corrected. Authorized the work and the first guy brought in some assistance and got the job done between 9 and 2pm. Fast and effeicent.
Description of Work: Updated and brought whole system up to code and installed whole house surge protector. Fixed out of code violations and breaker box issues. Installed new GFI outlets with new ones that are currently required and replaced a number of outlets and switches that were not functioning properly any more.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
Response from Mister Sparky Electrical
Sir, thank you for posting a review on Angie's List and for choosing Mister Sparky to come out to your home. I appreciate you mentioning the positive aspects of your experience with us - on-time, thorough, fast, and efficient. We value your feedback greatly. Thanks for your post. - Olivia
Nancy S.
05/2012
4.0
electrician
  + -1 more
Overall I was satisfied. I was pleased with the ease in setting up appt, the punctuality of the electrician and his knowledge of my issues. I am, however, on a fixed budget and thought the work was pricey for just replacing 2 wall outlets. He asked me how I found out about their company and I told him Angie's List and he did not mention any discount that I believe I saw on Angie's list when I originally pulled them up. If price is not an issue, I would highly recommend this company.
Description of Work: Replaced 2 wall outlets and obtained quote for replacing my breaker box.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$313
Response from Mister Sparky Electrical
Ma'am, first of all, thank you for your review and for choosing Mister Sparky to perform the electrical services you required. We know that there are many choices out there when it comes to electrical repair. We appreciate you choosing and placing your trust in us. I am happy to know you were satisfied with our work and with the professionalism of our employees. I completely understand your concern with the cost of service. Electrical issues are oftentimes unexpected and not budgeted for. However, I can tell you that we are very competitively priced for our market and offer a wide variety of payment terms including financing and split payments. Our prices may be higher than that of a handyman, but our customers receive the excellent service you described - by electricians who are State licensed and continually trained. Our number 1 priority as a company - from our staff to our techs - is your safety and your satisfaction. We value your trust in us and want you to be a lifetime customer! This is not an attitude you will find with many other service companies. Our mission is to keep your home and the people in it safe. In regards to an Angie's List discount, you are absolutely right. We have a $29.00 discount coupon available to print on-line. I apologize that our electrician didn't inform you of this. We will be sure to send a $29.00 check in the mail for you today. Again, thank you for your business and for taking the time to give us your feedback. Without the input of customers like you; we would not be able to enhance the great customer experience that we provide. - Olivia
Jean S.
05/2012
5.0
electrician
  + -1 more
Electrician, was here for over 8 hours. Diagnosed and repaired, was thorough, polite and professional.
Description of Work: Updated breaker, repaired outside electrical lines, installed fixtures, motion detector, outdoor plug, box for exposed electrical components in attic.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Randal S.
04/2012
5.0
electrician
  + -1 more
Matt was on time, hard worker and finished faster than I expected.
Description of Work: Install electrical wiring / outlets.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,800
Response from Mister Sparky Electrical
Thank you for your kind comments about Matt, sir. They are much appreciated. - Olivia
Karen E.
04/2012
5.0
electrician
  + -1 more
On time, courteous, Explained steps.
Description of Work: Fixed power outlets outside of house.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Michael W.
04/2012
5.0
electrician
  + -1 more
Great work, very patient, very professional and excellent service. Very fast in doing the job and did it right.
Description of Work: Installed fan on 14" high ceiling.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Lynda C.
04/2012
5.0
electrician
  + -1 more
Everything went well and professional.
Description of Work: Installed new light fixture and two outlets.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Mark J.
04/2012
5.0
electrician
  + -1 more
Within windows promised, worked with me an price satisfied work.
Description of Work: Installed isamp gpci for abctric vehicle charging.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,028
Response from Mister Sparky Electrical
Sir, thank you for relaying your experience you had with us. I am happy to know it was a pleasant one. - Olivia
Elizabeth S.
04/2012
5.0
electrician
  + -1 more
Fast service, friendly, competent electrician.
Description of Work: Installed overhaul & undercabinet light fixtures.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$203
Amy C.
04/2012
4.0
electrician
  + -1 more
The tech that came out was on time and very professional. I showed him the items I wanted to get an estimate one and he took down all the info, checked out the attic space etc so he could give me a proper estimate. This process took almost 1 hour. When we sat down for the estimate I was told about their "club service plan". I did not realize they had "set" rate prices for various categories of work. I was shown the "club price" and the regular price. Both prices in my opinion were VERY expensive. I did not have them do any work that day - although the tech was persistent in getting me to let him do something. I said no thank you, paid my "consult estimate fee" and let him go.
Description of Work: To get estimate for various jobs i.e. install ceiling fan, move switch outlets, add additional door bell etc.
Rating CategoryRating out of 5
value
2.0
professionalism
4.0
Response from Mister Sparky Electrical
Hello ma'am, I want to thank you for choosing our company to give you an estimate for the misc. work that you needed done at your home. We realize that there are a lot of choices out there when looking for an electrician. We appreciate you choosing Mister Sparky. It is our mission to serve our customers with professional, on-time service and present them with as many repair and/or installation options as possible. We let our customers decide what is best for them. It is good to hear that our technicians are doing just that. We let our electricians know that being extremely thorough is part of their job description. They are trained to look at every aspect of the job, then use our Straight Forward Pricing guide to price the job to the penny before any work is started. We believe that that is the most fair way to do business. We want our customers to know our no obligation price before any work is started. There are no surprises when you use Mister Sparky. I regret not being able to do the work that you needed done, as was our electrician. Our job is not to collect service fees all day. It is to help our customers get what they want with the best warranties in town. We truly want to do what is right for our customers. Our guarantees include: 100% Satisfaction Guarantee – you don’t pay until it is right in your eyes. 7 yr parts and labor – the best in town. Please let me know if I can assist you in any way, Albert Bustos, Owner - Spring Mister Sparky albert@mrsparky93.com
Jose R.
04/2012
2.0
electrician
  + -1 more
Work is now completed, but I have been given no copy of warranty. I have made several calls and messages with no reply. Cost was expensive, parts and supplies cost few hundred as compaired to total charge.
Description of Work: I had the PVC pipes and underground wire from house to electrical box changed.
Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0
$6,000
Jance M.
03/2012
5.0
electrician
  + -1 more
Our electrician was pleasant and professional. He explained the process in detail and was fast and efficient, Shawn was great!
Description of Work: Whole house screen protector, repair GFI, add outlet to master, install electric & hang ceiling fan to porch.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Steve G.
03/2012
5.0
electrician
  + -1 more
My overall experience with Mister Sparky Electrical was grade "A".
Description of Work: Mister Sparky Electrical changed a breaker for me.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro

Contact information

21819 Katy Fwy Suite B102, Katy, TX 77450

http://www.mistersparky-houston.com

Licensing

Bonded
Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Electrical,
Lighting,
Ceiling Fans,
Heating and Air Conditioning,
Landscaping - Lighting,
Hardware & Home Improvement Stores,
Home Security Systems,
Kitchen and Bath Remodeling,
Stereo and Home Theater Systems,
Roofing,
General Remodeling,
Appliance Repair

FAQ

Mister Sparky Electrical is currently rated 4.6 overall out of 5.
Mister Sparky Electrical accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Mister Sparky Electrical does not offer free project estimates.
No, Mister Sparky Electrical does not offer eco-friendly accreditations.
No, Mister Sparky Electrical does not offer a senior discount.
Yes, Mister Sparky Electrical offers emergency services.
Yes, Mister Sparky Electrical offers warranties.
Mister Sparky Electrical offers the following services: Residential & Commercial Sales, Installation & Repair General Electrical, Troubleshooting, Ceiling Fan, Electrical Device & Upgrades, LCD & Plasma HDTV Display Outlets & Power Conditioner Surge Protector, Surge Protection, New Circuits, Appliance Connections, Light Fixture & Landscape Lighting
Ask for details

Contact information

21819 Katy Fwy Suite B102, Katy, TX 77450

http://www.mistersparky-houston.com