Mister Sparky Electrical

I hired an electrician to do the job because in these older houses, the fittings in the ceiling don't always match the hardware that you get in the new light fixture, and this was indeed the case. The electrician had in his van whatever extra parts were needed and he did a careful job of installing the lights. He even spent 15 minutes in his van doing paperwork while I raced up to Lowe's to buy some medallions (the old ones didn't fit the new fixtures). He used little paper booties on his shoes inside the house. I really like that! The fixtures are up and working well.

Needed an estimate for work. This is the first electrician I have encountered that wanted to charge for the estimate.

My electrician was running late because of prior appointments but I was made aware of this with plenty of warning during the service window (unlike every other service technician I have ever used) and given the option to reschedule or wait. I elected to wait and the electrician was excellent. She provided great service that was quick and professional. She gave me the pros and cons of my installation options and let me select the best to fit my budget and needs. I would absolutely use Mister Spark again.

IT WENT VERY WELL. ELECTRICIAN WAS VERY GOOD LISTENER & RESPONDED PERFECTLY TO MY REQUESTS- THEN PROCEEDED TO DO THE WORK VERY PROFICIENTLY.

We had an AC company come out to look at our grandparents house and tell us in order to repair the AC units we had to first call an electrician come out and replace the breaker box. I found Mister Sparky on Angie's List and we couldn't be happier! They came out the same day we called and finished all the work in the same day. The electrician they sent was Phillip. He was VERY helpful, professional and polite. He gave us three different options (varying in price and work) while explaining them all to us in detail. Phillip had to leave for a couple hours to help on another job so he had another gentlemen out to keep working and he was just as kind, polite and professional as Phillip! Everything has been working great and it looks great! I'm very happy we could find a professional honest company for our grandparents.

Mister Sparky provides a very professional and high quality service. The Electrician provided a very thorough evaluation of my system and a clear cost breakdown showing each repair. The electrician was experienced, well qualified and explained everything in great detail.

Our serviceman, Bill, was fantastic. Very professional, knowledgable and of course, on time! He didn't try to up-sell us on anything we didn't need. Was so pleased, we called their plumbing company the next day for a problem we needed addressed. Would highly recommend.

The person who came was totally incompetent. He came in to my garage. I talked to him and I agreed that he would put a whole new unit for the whole house. It is a 4500-square foot house. The electrical work is very important and needs to be done correctly. First of all, he was in the garage doing work and I didn't stand around, so I went in the house. When I came back, he had ripped off all the shelves off the walls. It is still over there. I was wondering what happened there. He had whole house labeled incorrectly. I had the city inspector came and he said it was all wrong. I went back to them. I asked them what was going on there. I can't have this man working in the house. He didn't take it off right off. They checked the license and didn't work out. I put in American express card and it worked for me. Finally, they sent another person who straightened everything out. The management did feel really responsible. They said they would put the shelves back on, but they never did so. Some of the wires are still not labeled correctly.

I contacted them on April 8th via message on Angies List. Till today, I have not heard from them.. I ended up using another company.

I had an issue with no electricity going to two rooms of my home. I figured it was a tripped circuit, breaker however I was brand new to the home and did not know how to reset these particular breakers. I had tried to do it a couple of times with no luck and felt that it was too minor of an issue to call the home warranty company, so at the urging of a co-worker I tried Mr. Sparky. They were very punctual and kind however, I was astounded when upon looking at my breaker box, the electrican told me that I would need to have all the breakers replaced because they couldn't be reset. He also told me my home grounding was inadequate and would need to be replaced, too. I found it odd because I had just purchased the home and none of this had been brought up during the home inspection. The electrician told me that I probably had a bad home inspection and warned me that I needed to get these things corrected immediatedly. The total was going to be about $1000. Upon hearing that quote, I decided to involve my home warranty company. Their electrican came out and showed me how to reset the breakers (apparently with this type you have to push them in and then flip). Just like that, the lights were back on! Also, he said that nothing was the matter with my grounding unless, I just wanted to upgrade to a newer type of grounding. However, he didn't see a need to do that until the other one was a little more dated (the home is only 7 years old). The home warranty electrician said that he felt bad even charging me the $75 "trade fee" for how minor of a service he performed, but had to due to the terms of my contract. Basically, what I discovered, was that Mr. Sparky tried to take advantage a new, young, female homeowner to the tune of $1000. I'm just glad I went ahead and called the home warranty company! Its been several months now, and I've had no issue with the tripped breaker and I still have my $1000.

Very well. Happy with Service

I had existing wiring but wanted to replace 5 outlets in my kitchen: three 110v and two 240v. Very simple job. I called for an estimate. They said I had to pay a service fee of $59 for someone to come and tell me how much it would cost. Whoever pays for an estimate is crazy.

It was okay. They were on time and they did what they were supposed to do. We went ahead and bought a new appliance. The price was fair. I would use them again.

I called Mister Sparky to come out and give me an estimate for some electrical work I needed done in my 1920's home I bought a few months ago. To my dismay, they charged a fee just to come out and give me an estimate. I wasn't happy about that, but the fee was fairly minimal so I agreed to have someone come out and look at what I needed done. Even though I decided not to go with them to do the work I needed done, I was actually glad I had someone come out. That is because their service fee to have someone come out for an estimate included a whole house evaluation. Matthew, the electrician that came out, di a complete evaluation of my home - top to bottom. He brought to my attention several items of poor workmanship (probably prior DIY projetcts) that were not done to code. He even found some very concerning items in the attic that needed fairly quick attention/repair. I realized then, that the service fee for the estimate was well worth it because I found out things in regards to my electric items in my house that the inspector didn't even catch. As I said, I ultimately decided to go with another company for my work - I am very glad that I called Mister Sparky to come and and bid on the project - the whole house electrical inspection was well worth the fee to have them come out in the first place.

Was prompt but would not let him back in my house. Tried to sell us a bunch of stuff that was not needed. Told us that there was major problems and we needed to purchase equipment at a large price. My Brother is Electrician and I told the tech that I was going to run by my brother before we did anything. Good thing, he checked and we needed none of the suggested repairs. Would not let them back in my house.

It was overwhelming. I sure they do a good job but I just cannot afford their price. They sent out two guys and they were very nice, very professional and they presented their services in an expert manner, but bottom line was the price for me. I went with someone who was less expensive.

I asked for a quote on light fixture installation. First, I had to wait over a week for anyone to come out. Then, they called the day of to cancel. When they finally did come out, I was quoted over $1000 to install four light fixtures.

They did a wonderful job, better than great. They completed the job on time despite it raining, and they did all they could to minimize the downtime for our electrical service and coordinating with Centerpoint. I suspect the main reason for everything going so well was the guy that managed the project, Dennis Pertolanitz - he was excellent.

I used MISTER SPARKY ELECTRICAL

They were going to charge to come out and give me an estimate, so I cancelled the appointment. Did not use this company.

I saw on their website, http://www.electricianhouston.com/ that they were offering $39 for Standby service. They said that they wouldn't guarantee that they would honor the discount prices that I saw on their web page. She put me on hold and spoke with a supervisor. Then she asked what the web address was that I had, but would not let me speak with the supervisor or the owner of the company. I couldn't believe that they are not aware of deals they have listed on their own site, that the person on the phone doesn't know their web address, and that she wouldn't let me talk to a superior either. I will obviously not be considering their service.

I contacted Mr. Sparky at approximately 6pm on a Sunday evening when I lost power to half of my house. The weather was rainy and cold (about 40 degrees) and of course the half of the house that went out was also the half that the thermostats were on. Mr. Sparky sent out Jeremy who arrived at about 8:00pm which was the time my appointment was set for. Jeremy identified that only half of the circuit box was getting power and that we were going to have to call the utility company to unlock the meter. Jeremy CALLED THE UTILITY COMPANY ON MY BEHALF so that he could explain exactly what was going on. After the utility company unlocked the meter Jeremy was able to repair the cable and restore power to my home. He was fantastic!

Excellent Service; Hard working; great and caring personality and very knowledgable.

They seem nice and professional - but won't give any pricing over the phone? They tell me what it cost to get someone to my house (btwn $49 and $99) but that doesn't include any work! Why would I waste my time waiting and money for an electrician without even an estimate of what the job may cost. I explained exactly what I needed done and every other company has been able to at least give an estimated cost window. This raises a big red flag for me.

My home was struck by lightening. I called Mr. Sparky and their representative came out on Sunday for a fee. He bid the job almost $3000 higher than the bid I accepted...and their rep didn't perform a thorough evaluation of the home for the type of damage anticipated from a strike. He didn't evaluate the GFI's and he missed a totally fried electrical panel. I have requested a refund two different times and now months later...still no refund. They sent out the owner to eval and give me a bid...the bid arrived late. Electrical work is sooooo important but I cannot give any recommendation to use this company. I have given them ample time to correct their problems with no real resolution. Looks like it cost me to learn an important lesson.