Mister Sparky Electrical

They came out and fixed our electrical problem. We had two other companies come out and were not able to resolve our issue. They were on time for our appointment and worked very efficiently.

It was good, they were good. They were pricey. They were very professional and were on time. They were polite and really helpful. They were rushing the job and they fixed it.

Just was punctual, very professional. Explained to us what all was needed. Separated the quoted into "must haves" for safety reasons, and "nice to haves". This really helped us in identifying what work needed to be done now versus wait. We bought an older home so we are trying to bring everything up to code first and take care of any safety issues before anything else. I got 2 other electrical quotes and left voice mails with 2 other companies that never called back. Mister Sparky had the best price and I did not feel that they were pushy or upset because I did not commit rather away. I will be doing all the electrical work with them. More reviews to come after that work is complete.

They came out the same day I bought the Big Deal. There was a $50 charge for coming out. They were pretty diligent and pretty quick on doing their task.

Showed up on time, provided written quote prior to doing work. Actual price was slightly under the quoted price!

I complained to the organization in a letter and got a call and voicemail from someone as I was flying out of the country. He did not say he would resolve anything, simply wanted me to call him. When I returned to the US 10 days later I called and was told he was out of office. I left a message and he never called me back. Par for the course.

The technician checked the breaker panel in my garage and found a disconnected wire. He reconnected it. This did not fix the problem. He then checked the outlets and light switches in the bathroom. He discovered a disconnected "neutral" wire. When he connected the loose wire to the other neutrals in the box, the lights came on. The technician called before he arrived and then arrived a few minutes early - that's good. He was neat and clean. He put on booties before coming in - that's good. He did the troubleshooting in a logical sequence and was efficient in everything he did. He knew what he was doing - good. He was in my home for about 20 minutes and offered me all available discounts. If I have another electrical problem, I'll call Mister Sparky.

They were expensive. We continued to have problems after they did the work.

I had an electrical shortage. I called Mr Sparky for service. The guy came on time. I was charged $49 for appointment and $239 for diagnostic. To be told that an underground wire needs to be replaced. I was given 3 job estimates going from $3100 to $5000. I called another electrician he found the reason for the shortage which was a misconnected motor. And charged me $100. I think this is a rip off. I will definitely not recommend this service.

The woman on the phone told me point blank it would be 39.00. The tech arrived and had some silly list he used to tell me what they were going to charge me and he picked one and then told me if I didnt elect to have them do the service that day they would charge me 59.00 he went up on price because I decided not to have them do the work. All i was having them do was run an outlet to my garage and they wanted to charge me $1456.00 this isnt some crazy installation they just have ridiculous pricing... For what its worth I would walk... Do not recommend!

Dennis arrived on time and completed all work to my satisfaction. Dennis answered all my questions and also gave advice. iI think they are a little too pricey, but quality, responsiveness, and compensations.

There were no troubles with scheduling. They completed the job in about thirty minutes. Everything was fine.

The call was handled quickly and professionally. The electricians arrived on time and in uniform and were very pleasant. However, I was shocked and stunned when they presented me with a cost of service estimate of almost $4000. It seems that my busted circuit breaker had morphed into a huge project requiring replacement of an electrical panel, installation of a whole house surge protector, and replacing the electrical ground wires outside. While the technicians seemed very skilled and knowledgable and were friendly and kind, I feel the company must require them to make "up-sales" on repair calls. I felt blindsided and decided to call another electrician for a "second opinion". I am actually undecided whether I would use this company again or not. I feel that they are competent and would do a good job, I just don't want the "up-sale".

He gave me an estimate for electrical. The price ranged from 7,500 dollars to 11,000 dollars. They gave you options. It was too high.

I just learned how much of a rip off Mister Sparky is. NEVER use them for electrical work. They try to scare you into having much more work done than you need. A highly recommended competitor is doing the work I need done for less than half of what Mr. Sparky quoted for it. For all the work Mr. Sparky tried to push on me, they wanted three times what I need done is actually costing.

I'll start by saying they are not the cheapest company on the market. That being said they are great to work with. The electrician initially came out to discuss what our needs are and make recommendations. He was very courteous and on time. They gave us a written estimate that was guaranteed. The next day two electricians showed up ON TIME and were dressed and acted very professional. They worked all day and did a fantastic job. Even when I offered them easier ways to hang our outlets they insisted on taking a more time consuming route to make the job look more pleasing. Both technicians were very polite, professional and efficient. I would recommend this company to anyone. They consistently do great work and are very focused on customer satisfaction. Again, they are not the cheapest but you certainly get what you pay for.

He did every thing per the agreement.

Called for an appt. for an estimate. They do not do free estimates. They charge $59 for an "inspection" and estimate. Also, they do not give Senior Adults a break (no discount). I want to do business with people who aren't greedy and love their grandparents.

I contacted Mister Sparky and spoke with Bob concerning electrical troubleshooting for my recently deceased mother's home in Houston. As a school teacher with no responsibilities during the summer, I am taking the lead in supervising repairs and updates in the home to prepare it for sale. I was told by Bob that my sister, who is the executor, had to be present for the work to be done. My sister is a busy executive in Houston and does not have the freedom to take days off to meet with electricians, painters, plumbers etc. She does great to write the checks for payment of services and we have not encountered this situation with any other provider. The lack of compassion and bureaucracy is an indicator of a company only willing to work for themselves and not be of service to their customer. My wish for the personnel of this company is to encounter this same situation when they lose a parent and perhaps change the way they treat potential customers.

Work was done quickly and efficiciently.

The electrician was on time, did his work quickly and thoroughly, briefing me on the outcomes, giving me a tour of the services that were performed and proving a complete set of documentation on his visit. I am very pleased with the service.

My home is older and needed a new electrical panel. I kept postponing the replacement but was forced to make some decisions when a painting contractor cut/nailed five wires in the garage, causing sparking and "hot" surfaces on the oven inside my home as well as total loss of power to some appliances and the water heater. Sadly, the painting contractor could "see" the wiring but forgot the placement of the wires (after the wall was put-up) while working on a wall and hit the wires as described. Fortunately, he was not hurt, nor was I when he neglected to tell me about the incident, which I discovered that evening when the appliances weren't working. As expensive as this project turned-out to be, I am glad to have the upgrades now. I highly recommend using Matthew Arnold, the Mister Sparky representative/technician who walked me through the process. He and his team (Carlos and Jacob) were wonderful. The highest compliment that one employee can pay to another, in many instances, is to say that one's coworker has a great work ethic. I have worked since I was 17 years old, and I think that Matthew Arnold has a great work ethic. He really believes in safety and understands wiring, electrical hazards, etc. You will be offered three categories of pricing and can make choices based on your budget and preferences. Since I was in the middle of a huge problem in the garage that necessitated new roof, new walls, and ultimately, termite treatment, I didn't have a lot of time to learn about electrical contractors. I had taken the precaution, before beginning my home improvement projects, of hiring an inspector to go through the home so that subsequent contractors would not use "scare tactics" to create panic buying. Basically, Matthew's evaluation matched the inspector's report. I did buy the higher end of the services and products offered, mainly because I had postponed any work for two decades and was tired of looking at mismatched outlets, nonworking outlets and exhaust fans, etc., to the extent that I "splurged" and added some really nice products and services to my home. What I particularly like about Matthew is that he has been back to my home to fix a few problems that we did not catch during the final walk-through. In other words, I made a short punch list, and he was prompt to return and very courteous and friendly. I am finishing-up a breezeway repair now that will involve electrical at some point. I gave Matthew's name to the general contractor and will call Matthew when it's time to complete the overhead lighting. I feel confident that I will get a fair deal and may even discover that the hook-up of the items is covered in the cost of my contract. I haven't yet had time to check into that part of the process. Electricians are expensive. Yes, my neighbor's son, who helps with handyman projects and small repairs, could have beaten the price, but I wanted the security of professional work as well as a warranty. After seeing the charred scorch marks on my garage wall and taking cold showers because of the loss of power to the water heater, I was relieved to have the advice and services of professional electricians. I highly recommend Mister Sparky and Matthw Arnold.

Amazing to work with. Newly purchased 4 year old house. Lights just mysteriously quit working and the breaker would not reset. With absolutely no information to go on he found a light switch that had evidently been arcing since the house was built. He also identified an issue with the grounding of the house and corrected it in the same visit. We will absolutely use him again.

All the details are in the two statements above: it cost me $298 flat fee "diagnostic" to have a faulty GFI outlet replaced. Highway robbery.

The service turned out well. They showed up on time and were very efficient workers. They did exactly what the deal stated and the guy knew what he was doing. Scheduling was very easy.