MET Plumbing

Even though the price is high but the service was great.

Excellent! They did not charge me for anything else just travelling expenses since they're from Katy. They were very pleasant and professional and gave me their cards and told me to call for anything else. They were recommended by my niece

The service was great, they fixed it right away .

The service was quick and friendly.

Arrived on time and did the work professionally.

Don was here even before I expected him to get here and I opened the garage and he and another man got all their equipment together and got started. Don sent me a lot of pictures of everything they did and I was very pleased.

Outstanding and professional service from beginning to end. Admin and Techs displayed high quality customer service. Best that I've experienced in this area. Technicians were patient; they answered all my curious questions. Techs were respectful gentlemen. Cleaned up after themselves. Efficient and competent. I will definitely be recommending them.

The plumber was very professional and was able to get the job done in a reasonable time. Will recommend to family and friends.

Needed two toilets unclogged. Had another service come by a few months ago and they quoted half the price. I don't know if this was the individual plumber or the service, but I do not believe the Angie's list recognition for one second. I sent the dude away even after i told him that the same exact work cost 50% less last time. I should have been patient and waited for the first guy. Never use.

I called and explained my issue. They set up a service call and the tech arrived on time. Once there he would not look at my pilot light but instead ran the serial number on my 8-year-old water heater. He then informed me it was too old and he was not allowed to work on them. I said that is ridiculous and said i would not need their service. He understood and left. I then received a quote for $3750 for the replacement of my two water heaters. Mind you, one was functioning just fine, but was again, 8-years-old. I called my handyman and he told me over the phone to hit the reset button. That worked. I saved my self $3750. I am disappointed that Met gave me the hard sell to replace rather than hit the reset button. Be wary of these people.

Month ago, I contact this company and asked for an estimate for my leaking gas line. They sent a technician to me house and took look at the whole gas related system. The technician told me he would send me the estimate to my email box. Two days later, I didn't receive it, then I sent the technician a message(he left his business card to me) ask him to send me the estimate. I received nothing, no response. So, I contact this company again via live chat on their website, I told the lady who chat with me what's going on, and she told me somebody will call me and asked me if anything else she can help. Almost right away, she already ended our chat. And nobody contact me. Following day (last Wed. or Thu), I chatted with another lady , she said the same thing, a lady called me later and got my name and email address , and I was told she would send the estimate to my email box. Until now, I have NOT received anything from this company. What a bad service you provided to your customer.

David is wonderful , but no there anymore. Since he left, it has been terrible. Pay for a regular water heater and its worth paying money for the extra. They prey on you for money. They was to come and flush it. But they inform me that I can flush it myself. We paid with warranty and you suggest us to flush it ourselves by watching YouTube.

Extraordinary, and I don't use that word often. Another company was supposed to replace my toilets. They were part of the install package from Home Depot. They were over 2 hrs late twice. And both times, they only sent one person to replace and haul away four toilets -- two of which are upstairs. One of the guys even admitted that he didn't feel safe doing this project on his own, and estimated that it would take him over 6 hours. I switched to MET based on my father's recommendation and Angie's List. They were more expensive, but I believe that you get what you pay for. Byron and Eric were amazing. They gave me a quote, then quickly replaced all four toilets in less than 2.5 hours -- including hauling away my other toilets. They left everything clean and pristine. They were very courteous and very professional. And they also fixed two of my faucets that were sputtering water as a bonus! MET as a company was also very professional. I canceled the other company today, called MET, and they sent Byron and Eric the same day. Just in time for a relaxing weekend before New Year's. I couldn't be happier, and will call them again.

friendly, they didnt charge me for for taking care of the leak so I have them change my faucet.

Terrible experience , appointment i waited & they called stated they were not able to come and had to reschedule next day plumber was at the door didnt ring the doorbell and left called back right after plumber truck pulled out of drive way agent told me they would not call plumber to turn back

Highly recommended. My house was built in 1977 and MET Plumbing (and now Air Conditioning!) has been our family's go-to plumber for many years, including both major (whole house repiping with insulated pex pipes, converting to a scald-free shower, installing water-saving commodes, and more) and minor jobs (post-Harvey plumbing issues, clogged toilets, new water heater, etc.). Today, Paul and Eric did a quick, efficient job of replacing the on-demand hot water recirculating pump (provides hot water within 2-5 seconds from any faucet, particularly with the insulated attic pipes). The new pump even improved on the old one with an overnight timer which will save energy and extend the pump life by being off when we're asleep. With MET Plumbing, customer service is paramount -- Dispatcher Brijahnanew stays in touch with flexible scheduling, constant communication, and following up to ensure we're happy customers. Paul and Eric were on time, worked quickly and efficiently, and touched bases to be sure everything worked before leaving. Honest and reliable and competitively priced (as plumbers go). You may find cheaper providers out there, but MET offers quality work with a guarantee that's hard to beat.

Awesome service, Paul and Eric are sound professionals and did a great job. Brijahana is great at customer service, thank you for taking good care of us

James Conollay was sent to find the problem. He found that that the leak actually emanated from a vent in the roof. He told us that the leak was not plumbing related and did not try to invent a plumbing problem. He told us the truth. All we had to pay was a trip fee that we were told about before the inspection. Additionally, when we called they were booked solid and they were able to "work us in". They went above and beyond to help us. We really appreciated that.

After reading the reviews I gave MET a try and I was glad I did. They arrived and were meticulous in their work. The leak I had took a while to spot due to the location and how small it was. They kept at it and identified the issue. They fixed the leak and I have not had any issues since. There are very professional and punctual which is very important to me. I have been referring them to some of my friends for various plumbing jobs and they have been equally satisfied.

After initial shock of the cost to repair, the scope of the work was proportionate. Tunneling to be able to replace original 40 year old cast iron pipes. Did more pipe replacement that expected, no price increase.

From the first phone call to the main office until the end of the service call, everything about this service could not have gone better. Here at the house, Matt was very courteous, professional, gave very helpful explanations. Willing to answer questions about possible work in the future in other bathrooms, wanted to be helpful in every way. Left workplace very neat.

Very well. Paul and John were right on time when they said they would be. Another company had come out 3 days before for the same problem, supposedly cleaned the sewer line and told me I would have to replace the line because it was damaged. His cleaning job lasted a whole 3 days before the line backed up again.. Paul spent a good deal of time thoroughly cleaning the sewer out and unlike the previous plumber, found the cause of the problem. A piece of chicken wire had made its way into the sewer line and eventually blocked it. So for $300.00 I was saved from having to spend a possible $3000.00 for line replacement. Thats honesty and integrity and the reason I will always call MET before anyone else for my plumbing needs.. Thanks Paul and John

We had two toilets that were clogged, but weren't sure what was causing the back-up. We called MET plumbing to do the repair. I was advised, before the repair was even started, that it would cost $325.00 PER TOILET to have him remove them to find out what the issue was. So, before I ever even started the repair, it would have cost me $650.00! And, he didn't know what the problem was either, so couldn't even estimate the cost to complete the repair. Who knows what it would cost in the end? Needless to say, he was shown the door. If you want to spend a small fortune for a repair, call MET plumbing! Otherwise, call someone else!

Don came out and quickly got the bathtub drain cleared. I had been thinking about new toilets for some time and Don gave me a price and said he had them on the truck and could install them immediately. I decided to do it. He had both toilets installed and everything cleaned up in a couple of hours. I've used MET a few times before and have always been very pleased with their work. Don's a real Pro and MET is lucky to have him! A second plumber showed up about half way through to help him, but I didn't get his name. I have no real basis to evaluate prices except that I know anything that is labor intensive is expensive.

They worked very quickly and efficiently. When they finished the work everything was spotlessly clean.