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Lone Star Floors

Flooring Sales and Installation, Hardwood Flooring Sales and Installation, Carpet Sales and Installation,

About us

Lone Star Floors is a family owned and operated company since 1988; we carry a large selection of Carpet, Tile, Hardwood, Laminate, Area Rugs and Granite counter tops. We highly value your complete satisfaction with our products and service. Our philosophy is very simple; if you are pleased with your shopping experience, we are confident you will share it with others and continue to use Lone Star Floors Family for all your floor covering needs. LONE STAR FLOORS Family is BBB Gold Star Awards, Certified Installers; we are a Shaw Design Center, Mohawk Color Center, Stainmaster Master Gallery, ASID Partner. Our pledge to you as an authorized bearer of The Carper and Rug Institute seal of Approval, Provide expert assistance from qualified personnel Offer products from manufacturers who share our commitment to customer satisfaction Be responsible for quality installation service that we provide If you are not satisfied with your purchase, we will strive to correct any problem in a timely and courteous manner Lone Star Floors Family Code of Ethics: ADHERE TO THE FOLLOWING STANDARDS: 1. Excellent Customer Service 2. All work performed will meet or exceed Standards of the industry. 3. Full disclosure of all risks and costs associated with your service (to the best of our knowledge). 4. All terms and conditions fully specified in writing and adhered to (unless beyond their control). 5. All changes, deviations and amendments to original contract must be in writing and accepted by customer. 6. No advance payments required except under the following conditions: - Reasonable fees for estimates and so- called trip charges. - Materials are ordered in the name of the customer and payment is applied to order. - Materials are delivered. - Work has started. - Lone Star Floors Family and Consumers come to private agreements to meet particular needs and feel completely comfortable with the arrangement. - Lone Star Floors Family: Adhere to the BBB code of ethics standards.

Business highlights

30 years of trusted experience

Services we offer

Carpet, flooring, hardwood flooring, ceramic tile, laminate sales/installation, counter tops & bathroom remodeling.

Services we don't offer

.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.26 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
4.2
value
4.2
professionalism
4.2
responsiveness
4.2
punctuality
4.2
Showing 1-6 of 6 reviews

Matt G.
01/2015
5.0
flooring contractor, hardwood floor
  + 0 more
Polite and very responsive. Very competitive price. Got done quicker than promised. VERY please with their work.
Description of Work: Installed wood flooring the same as several other rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Rachel B.
06/2014
5.0
carpet installation, ceramic tile
  + 0 more
They removed the tile throughout the house and lay new tile and carpet. It's a very nice carpet, not a cheap carpet. It was for 4 bedrooms with carpets and the rest of the house tiled. There were no dislike and they did a great job.
Description of Work: I have had carpet and tile installed and remodeling done by Lone Star Floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Elizabeth Z.
06/2014
5.0
hardwood floor
  + -1 more
I was very pleased with them. The salesman came directly with us to measure our home and provide an estimate very quickly. They will be installing the carpet. Very reasonable prices. I compared it to Home Depot and they were going to charge me for many extras. This company had one price that was reasonable and included everything. They have better quality carpets as well.
Description of Work: Provided a quote and will be installing a carpet.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carolyn M.
04/2013
5.0
carpet installation
  + -1 more
I went by store and picked up carpet samples to view at home with husband. Carter came early next AM and measured space. He went back to the office and called back with price for Stainmaster carpet and padding. We agreed on date. Installers arrived promptly and removed furniture from bedrooms and after installation put it back in place. They were very careful and worked very hard installing the carpet. They left no marks on the walls or baseboards and cleaned up after themselves. Carpet is beautiful and we are happy.
Description of Work: Carpet needed to be replaced in two bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Monica J.
01/2013
1.0
flooring contractor
  + -1 more
The floor creaks now and we had to stay in a hotel for 3 nights because they had our whole house torn up, even though they said that they would do one room at time. Also some of our floorboards are coming up now and we are gluing them back down.
Description of Work: They installed new flooring.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Patrick D.
07/2012
5.0
flooring contractor
  + -1 more
They did a very good job. They were on time to the appointment and cleaned up everything after they were finished. The store was also very helpful with choosing the materials that would work best. They were also available to us if we needed anything after the projec was finished. Overall the quality of the work was excellent and were very satisfied.
Description of Work: I hired Lone Star Floors to install laminate flooring in our den.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

    Contact information

    873 S Mason Rd 300, Katy, TX 77450

    www.lonestarfloors.com

    Service hours

    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 6:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Flooring Sales and Installation,
    Hardwood Flooring Sales and Installation,
    Carpet Sales and Installation,
    Ceramic Tile,
    Kitchen and Bath Remodeling,
    Marble and Granite,
    Plumbing,
    Countertops and Backsplashes

    FAQ

    Lone Star Floors is currently rated 4.2 overall out of 5.

    Monday: 9:00 AM - 7:00 PM

    Tuesday: 9:00 AM - 7:00 PM

    Wednesday: 9:00 AM - 7:00 PM

    Thursday: 9:00 AM - 7:00 PM

    Friday: 9:00 AM - 7:00 PM

    Saturday: 9:00 AM - 6:00 PM

    Lone Star Floors accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, Lone Star Floors offers free project estimates.
    No, Lone Star Floors does not offer eco-friendly accreditations.
    No, Lone Star Floors does not offer a senior discount.
    No, Lone Star Floors does not offer emergency services.
    Yes, Lone Star Floors offers warranties.
    Lone Star Floors offers the following services: Carpet, flooring, hardwood flooring, ceramic tile, laminate sales/installation, counter tops & bathroom remodeling.
    .

    Contact information

    873 S Mason Rd 300, Katy, TX 77450

    www.lonestarfloors.com

    Service hours

    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 6:00 PM