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KATY POOL LLC

Pool and Spa Service

About us

Welcome to Katy Pool, your local, family-owned full-service pool company. We have been serving the Katy area since 2003, building our reputation as a trusted, consistent and professional pool repair and service company. Katy homeowners know we are committed to keeping their pools beautiful, running smoothly and efficiently for years to come. Whether you’re looking to incorporate energy-efficient equipment, LED lighting or are in need of pool care experts to maintain your backyard poolscape, Katy Pool LLC is there for you. Don’t trust your pool to just anyone – give us a call today.

Business highlights

22 years of trusted experience

Services we offer

REPAIRS, PUMPS, LED LIGHTS, ELECTRICAL, FILTERS, EQUIPMENT, DECKING, WATER TESTING, COMPLETE PARTS DEPARTMENT, CHEMICALS, COPING, UPGRADE FEATURES, RESURFACING, ACID WASHES, CLEANERS, WEEKLY MAINTENANCE AND LEAK DETECTION.

Amenities



Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.010 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
0%
3
20%
2
0%
1
20%


Rating CategoryRating out of 5
quality
4.4
value
4.2
professionalism
4.0
responsiveness
4.3
punctuality
4.4
Showing 1-10 of 10 reviews

Karel K.
12/2015
5.0
pool cleaners
  + -1 more
Not only did he not charge me for his time but he was very professional and more importantly he knew what he was doing. This guy is the real deal, 20 plus years experience and it shows. I recommend Katy Pools to anyone out there who wants quality pool service and who is looking for an experienced professional to help them out.
Description of Work: Dave came out and sorted out my pool cleaner, my spa controller and disconnected the power to the pool lights (they have water in them).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

James H.
08/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: pool cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Mary P.
05/2015
3.0
pool cleaners
  + -1 more
unknown
Description of Work: Changed the whole pump & left a pipe of more than a foot sticking out visibly through my fance .

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$1,400

John M.
04/2015
5.0
pool cleaners
  + -1 more
They do pool service and pool remodeling. It was very good. They were very responsive. The owner is involved and they do everything well. The services were good. I like that they explained what they did. They showed us how it worked and all that stuff. The communication and friendliness was very good. They told us when they were going to be here and they followed up when they were done.
Description of Work: I used Katy Pool for pool service. They were last here for a pool repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Nicole R.
09/2014
1.0
pool cleaners
  + -1 more
They no showed 2x in a row I had to keep calling them and there price was out of line.
Description of Work: After no showing 2x in a row to give us a price quote the man that showed us was not professional. Obviously they dont need business.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1

nicholas A.
02/2014
5.0
pool cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan M.
08/2011
1.0
pool cleaners
  + -1 more
See above
Description of Work: They were asked to come and look at a leaking hose on my pool filter and to call me with an estimate of the cost of repair. They came and did the repair without my authorization and left me a bill for $95. When I questioned them about it they said they were very busy and it was just a $10 hose so they didn't bother to get authorization. I pointed out that for a $10 hose I was charged $95. They said the difference ($85) was the service charge (which was never mentioned when I made the appointment) and asked me if I wanted them to come back and remove the hose. I said no I did not want them to do that. Presumably it would cost another $85 to remove the $10 hose. I paid the $95 but found them to be very unprofessional.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$95

Diane G.
06/2010
3.0
pool cleaners
  + -1 more
We never used him because he never came out when we were supposed to go look at some pools that he finished or called us or even answer our calls. He was great for the service call and the price was reasonable. We had a clogged filter line and he worked very hard to get that unclogged and that is why we were trying to get him to give us a quote even though it is a small business.
Description of Work: We used Katy Pools to service our pool. We called them again in 2009 to get a quote to have our pool refinished.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Kevin Christine T.
10/2009
5.0
pool cleaners
  + -1 more
David is super!! Called because pool equipment was "not functioning properly". He came out figured out the problem and the next morning he replaced the "challenger" motor. Checked out the existing equipment and made sure everything was in good order.
Description of Work: evaluate and repair of non-functioning pool equipment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$410

LYNNE C.
07/2007
5.0
pool cleaners
  + -1 more
I thought David was a good guy. He was really knowledgeable and took time to answer all of our questions about our pool system. I forgot what I paid him, but I don't think it was very high or I would have remembered that.
Description of Work: We had routine service to our pump and pool system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    565 S MASON RD #149, Katy, TX 77450

    www.katypool.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    KATY POOL LLC is currently rated 4 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    KATY POOL LLC accepts the following forms of payment: American Express,Check,MasterCard,Visa
    No, KATY POOL LLC does not offer free project estimates.
    Yes, KATY POOL LLC offers eco-friendly accreditations.
    No, KATY POOL LLC does not offer a senior discount.
    No, KATY POOL LLC does not offer emergency services.
    No, KATY POOL LLC does not offer warranties.
    KATY POOL LLC offers the following services: REPAIRS, PUMPS, LED LIGHTS, ELECTRICAL, FILTERS, EQUIPMENT, DECKING, WATER TESTING, COMPLETE PARTS DEPARTMENT, CHEMICALS, COPING, UPGRADE FEATURES, RESURFACING, ACID WASHES, CLEANERS, WEEKLY MAINTENANCE AND LEAK DETECTION.

    Contact information

    565 S MASON RD #149, Katy, TX 77450

    www.katypool.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed