About us
Business highlights
7 years of trusted experience
Services we offer
Accepted payment methods
Reviews
4.212 Reviews
Showing 1-12 of 12 reviews
Lauren J.
03/2022
drain pipe, hardscaping
+ 0 moreI saw JS Tree Services on Instagram and was impressed by the results. While my results were similar my experience with transparency and clear communication was lacking. I desired landscaping, paver installation (walkway and patio) and drainage. The team leader was more concerned with getting me sold than making sure I had an overall good experience and everything I wanted was done. I was quoted one thing in conversation when it came to materials for the entire project which ended up costing me $900 more than what I was given. As a first timer I expected to work directly with Alejandro instead I worked with 2 individuals who I did not speak to directly in the beginning. I ended up with paver installation, drainage installation and not real landscaping just a retainer wall and edging for my flower beds. Additional fees were attached that were not my responsibility nor were they discussed with me and I had to ask for sod to be laid (which was done improperly) in areas where they dug up too much grass. All of my work was done in two days but for a better experience I would have been okay if it had taken longer. My advice ask questions about EVERYTHING upfront and get it all in writing.
Description of Work: “Landscaping”, Drainage, Paver Installation
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Tim H.
03/2021
tree service
+ -1 moreTree trimming was great, however the original price agreed upon was different at end of work. They tried to charge me for top soil and mulch when that was never indicated to be separate. They did no weeding,l. In fact, they put top soil and mulch over my weeds, to include branches from Davao palms they had cut. There was next to nothing in the way of cleanup. They used a blower to blow debris into my yard instead of picking it up. It was nowhere near a professional job and I had to go behind them and pull weeds, and remove debris. The owner, Jose, didn’t communicate to the team that came out at all. They did not even k is they were planting trees I had sitting there for them. Once they planted them, they didn’t stake the trees down for 4 days. I had to repeatedly call to get them back out to do so. This is a very unprofessional company and I would not recommend them to anyone.
Description of Work: Tree trimming, sod, top soil, mulch, general yard cleanup
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$3,000
Cindy Y.
03/2021
tree service
+ -1 moreTree Removal
Description of Work: Beware, very high pressure sales tactics. Very uncomfortable experience. I should have kicked the guy out like another reviewer did. I think we got the same guy! The sales person that came out to my house was arrogant, disrespectful and extremely pushy. My yard is a big mess right now so I guess he thought he hit the jackpot and was going to sell me thousands of dollars of tree work. I need 2 large pines cut down but this guy kept trying to talk about all the work he thought should be done on my other trees. I finally had to tell him I just wanted a price for the pines. He quoted me a price that was more than double the quotes I got from four other companies. When I said that the cost he was quoting was way outside what I could afford he made a big show of going outside to “call his manager.” Then he came back and offered to cut the pines along with a bunch of other stuff for half of what he originally quoted just for the pine trees. The only way I was to receive this “great deal” was to sign an agreement on the spot and give them a non-refundable deposit. Ever had a bad experience with sales people at a used car dealership? This was just like that. He would not stop talking and could not accept that I was getting multiple quotes, doing research, and was absolutely not going to commit to anything right then and there. He finally got up in a huff, visibly frustrated and annoyed. I had asked for a written estimate and proof of insurance. He left without providing either.
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$8,000
Scott C.
03/2021
tree service
+ -1 moreI kicked their sales guy off my property after I tried to explain I was getting a couple quotes and wanted to think about them for a bit. He didn't respect that and went full bore with the high pressure sales tactics that started with a 20 min phone call before he even showed up. I evidently wasn't sufficiently ready to make a decision to not be wasting his time. He wasted mine. I wanted to think about it, he said no reason to since his prices aren't changing. I flat out told him he was losing the sale and he said we didn't have a sale for him to lose. Total disrespect.
Description of Work: Sod and tree trimming
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KEllen D.
10/2020
tree service
+ -1 moreGREAT! The sales rep and work crew were awesome - thorough, honest, and timely. They performed the job perfectly! We would highly recommend and will definitely call upon them for our future needs.
Description of Work: Tree removal and maintenance
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Yes, I recommend this pro
$2,500
Rebecca H.
10/2020
tree service
+ -1 moreCut a whole fence line of trees; 2 Pine trees removed in the front; left the 2 pine trees stumps in the back. It was great.
Description of Work: Trimmed the large Elm tree.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Marcus J.
10/2020
tree service
+ -1 moretheir fantastic
Description of Work: good job
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Yes, I recommend this pro
Shawn F.
09/2020
tree service
+ -1 more6J's did a fantastic job trimming the tree and cleaning up the debris. The only problem I had was they were not there at the time they said they would be there. They said they would be there on Tuesday and when I call at noon they said oh it will be tomorrow at 8:30am so on Wednesday I waited for them and finally called at 9:15am and was told they would be there that day for sure. The came and did a great job. I called them and told them that I would be home at 5:30pm so they could come by and be paid. At 7:30pm I called and they said they would be by at 8:00pm. They had not shown up by 10:00pm, so I put the check under the mat and went to bed. I have nothing but praise for their work. I just wish they would have had more consideration for my time.
Description of Work: Needed a medium oak tree trimmed up
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Yes, I recommend this pro
$125
Response from J.S. Tree Service
Arthur P.
09/2020
tree service
+ -1 moreFantastic!!! They gave us a estimate on Saturday afternoon. Showed up on time and with a 5 man crew as promised. They were very SAFE in doing their work. Very Professional. Supervisor spoke both English and Spanish. Company provided a certificate of insurance as requested. My payment was done with a credit card. They were well equipped and came to conquer the job of two houses in one day. Overall they worked on 21 trees. Removed two and grinded down the stump. They also removed a HUGE PECAN BRANCH that I could not get down. I would rehire this company again.
Description of Work: Tree trimming and tree removal
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Yes, I recommend this pro
Alexis H.
08/2020
tree service
+ -1 moreVery good job. Crew wasn’t overly friendly but a good job was done at a decent price. Cleanup excellent too.
Description of Work: Basic hurricane prep tree trimming
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Yes, I recommend this pro
Jeremy M.
08/2020
tree service
+ -1 moreIt was great. They gave a lot of details, very transparent, very professionals, had a fair price, and gave me different options. It was reasonable for the amount that they trimmed and the position of the tree.
Description of Work: They trimmed the tree for us.
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Yes, I recommend this pro
$376
Response from J.S. Tree Service
Pam Q.
06/2020
tree service
+ -1 moreTheir representative Kathy was helpful, knowledgeable, and she answered all of my questions. If she did not know the answer she was on the phone finding the answer. She sent me research of what it should cost to trim trees, thin trees, or remove trees. Alex was the estimator, he showed up and gave me three options. I choose the option most needed. He drew up a plan for me and submitted the cost plus tax. He took a 360 video of the tree to show his team. They showed up on time and on the correct day. Crew was clean, identifiable, and organized. Equipment was well maintained. Everyone had a job and knew their job. The tree was trimmed in two hours. It was trimmed and the debris was cleaned up and hauled away. My Tree looks beautiful. They were not the cheapest, or the most expensive. I did not want cheap, and quality of the job that was done exceeded my expectations.
Description of Work: Tree Trimming.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Contact information
440 Cobia Dr, Katy, TX 77494
https://jstreeservicetx.comService hours
Sunday:
ClosedMonday:
8:00 AM - 7:00 PMTuesday:
8:00 AM - 7:00 PMWednesday:
8:00 AM - 7:00 PMThursday:
8:00 AM - 7:00 PMFriday:
8:00 AM - 7:00 PMSaturday:
8:00 AM - 7:00 PMLicensing
Licensed*
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Tree Service,
Pavers and Hardscaping,
Drain Pipe Installation
FAQ
J.S. Tree Service is currently rated 4.2 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 8:00 AM - 7:00 PM
J.S. Tree Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, J.S. Tree Service does not offer free project estimates.
No, J.S. Tree Service does not offer eco-friendly accreditations.
No, J.S. Tree Service does not offer a senior discount.
No, J.S. Tree Service does not offer emergency services.
No, J.S. Tree Service does not offer warranties.
J.S. Tree Service offers the following services: Tree Trimming and Removal
Contact information
440 Cobia Dr, Katy, TX 77494
https://jstreeservicetx.comService hours
Sunday:
ClosedMonday:
8:00 AM - 7:00 PMTuesday:
8:00 AM - 7:00 PMWednesday:
8:00 AM - 7:00 PMThursday:
8:00 AM - 7:00 PMFriday:
8:00 AM - 7:00 PMSaturday:
8:00 AM - 7:00 PM